1. arrival of untimely impact on production
Signing an order at the same time to determine the approximate time of arrival, to understand the supply side of the delivery channels and delivery information, to grasp the initiative to arrive, try to avoid the arrival of untimely impact on production. If the supplier said the shipment must be freight contact information to prevent the supplier deliberately delayed delivery time. Be sure to do where the goods go, about when to have a number in mind.
Preventing the impact of the arrival time also requires procurement staff to have a certain degree of general knowledge of logistics, how long it takes for shipments to arrive, by what means is more convenient to the goods.
Occasionally, because of supply-side errors or demand-side order tracking errors need to be communicated with the production department in a timely manner to make adjustments to the production try to minimize losses.
2. After the arrival of unqualified processing (quality, quantity)
The quality of unqualified supply side in the case of guaranteeing the quality of qualified emergency replacement, or a small amount of nearby procurement, or peer-to-peer exchange of goods; quantity does not match the situation, timely communication with the supply side, to determine whether it is due to the supply side of the shipment is lost or the logistics and transportation problems. Negotiate compensation results to determine whether the supplier compensation or directly find the logistics company compensation. General procurement materials are not responsible for the transportation of the transportation to the supply side is responsible for the emergence of problems handled by the supply side can be responsible for the procurement work to secure more benefits. If the transportation by the demand side of their own responsibility, the three parties to determine the logistics transportation damage or loss, accounting for the loss of direct claims to the logistics company.
Generally the claim time is relatively long procedures are also more complex, so be prepared to deal with patience, but also try to avoid this situation. With the supplier to emphasize the quality and product packaging to avoid the arrival of unqualified. With the logistics company should also emphasize the quantity and transport safety matters and loss compensation rights and interests.
It must be emphasized that the purchase of equipment must be left in the warranty, not the full payment of the purchase price, because the equipment is often maintenance problems, to stay part of the warranty is to prevent the supply side does not deal with the demand side of their own maintenance costs, the specific amount of how much to be shown to the supply and demand sides.