I think, first of all, service personnel should have a good attitude, pay attention to their own career, believe that they are extraordinary, and know how to be the best scholar. Not every service personnel can be excellent. They should love their jobs, treat every guest with a positive and optimistic attitude, always show a lovely smile on their faces, eliminate their vigilance, get close to guests and treat them as your best sisters or buddies. Do everything possible to keep them, treat them equally, provide VIP services to all guests, set up important guest files, pay attention to every complaint of guests, give timely feedback to the guests for rectification, and always let them feel your kindness and enthusiasm! Hope to adopt! thank you