OA system is an automated office system, and hotel companies can realize integrated hotel chain management through OA system.
The OA system implementation case of Jinling Hotel Management Company is as follows:
With the rapid development of Jinling Hotel Management Company's business, especially in the stage of group management, it is bound to put forward higher requirements for the group management system. Therefore, on the basis of pan-micro-platform OA, combined with the actual management needs of the company, a collaborative office platform centered on business data analysis system, human resources training system and operational knowledge system was built, which further improved the overall system support and quality control ability of the management company headquarters.
1. Business data reporting platform: Quantitative data and transparent management
Data is of great significance to the hotel industry, involving hotel safety management, room catering income, business feedback, personnel, finance and other aspects, and is an important basis for hotel decision-making and implementation.
OA data center can realize intelligent data reporting, summary and analysis system. OA aims at risk management and control, and creates a data center that is easy to copy, directly displayed on the portal, and uploaded and released more quickly; On the basis of business analysis, the data are summarized, merged and analyzed in a unified way to realize intelligent report analysis, so that enterprise managers can consult all the reported data on one platform.
2. Training management platform: independent training and skills upgrading
Hotel management enterprises attach great importance to staff training in order to improve their professional skills and professional awareness, provide better services to customers and accelerate the promotion of standardized services.
OA system can build a training management platform with education management, training management and knowledge management as the core, which is mainly used for course presentation, online application, knowledge release and enjoyment.
3. Standardized platform: system replication and management inheritance
For hotel management companies, how to make member hotels get timely and correct management and service support under the huge management company system is the key to the existence value of the management company.
OA system helps hotel management enterprises to create standardized management of processes, forms, systems and product lines, integrate system portals, realize unified information release and sharing, and better support their business development strategies.