Nowadays, the better people's living standards are, the better, and their food and clothing are no longer as frugal as before. The number of people having dinner with friends and family on weekends and holidays is also increasing. However, a few days ago, it was found that some customers reported that they were charged one yuan for each set of tableware when eating in a restaurant. So, is it reasonable for hotels to charge for tableware?

In fact, the tableware used in most restaurants is provided by specialized companies, which are responsible for receiving, delivering and cleaning the packaged tableware, and charge less than one yuan for each set. Restaurants charge 1-2 yuan for each set of tableware, and will not explain it to the guests in advance. This phenomenon has become the practice of most restaurants.

However, according to the regulations of the relevant food departments, catering enterprises should independently provide tableware for customers and bear the corresponding cleaning and disinfection costs of tableware. This part of the cost cannot be transferred because of the intervention of a third party, and it cannot be claimed from consumers. Therefore, it is unreasonable for restaurants to charge for tableware and it violates the relevant regulations.

China's laws on protecting consumers' rights and interests also mention in detail that consumers have the right to know the real situation of the goods they buy, the services they receive and the amount of money they spend. The service content has changed, and consumers can also ask for information about the cost and content. If consumers are not reminded in advance, it is illegal to charge for disposable tableware. It also violates consumers' right to know and trade. Any fees should be paid on the basis of consumers' knowledge, openness and voluntariness, and users' disposable tableware fees cannot be forcibly charged.

the catering industry has the obligation to disinfect the tableware and drinking utensils used by consumers. Therefore, all tableware with direct entrance should be cleaned and disinfected before use, and users should be cleaned and disinfected again. Generally speaking, it is compulsory labor for operators to provide consumers with a hygienic and safe dining environment.

A relevant person in charge of the Food Safety Bureau also said that if a merchant charges a consumer for tableware without knowing it, the consumer has the right to refuse directly. If there is a conflict between the two parties because of the cost of tableware, consumers can also keep the consumption receipt or small ticket and call the responsible department at 12315 to defend their rights and complain.

It is unreasonable for restaurants to charge for tableware. Consumers should not hold a few dollars, so it doesn't matter. Instead, they should resolutely safeguard their rights. Otherwise, it will only encourage the arrogance of merchants to charge fees indiscriminately. Now the time for merchants to charge fees indiscriminately occurs frequently in the news. I hope the relevant departments can pay attention to it, and I hope that customers will not condone it and let the merchants intensify.