1, the abolition of tourism designated shopping. Strict implementation of the "Chinese People's *** and the State Tourism Law" relevant provisions of the travel agency organization, reception of tourists, shall not specify specific shopping places, shall not be arranged to pay for tourism projects. 2, strictly prohibit the arrangement of disguised and induced shopping. 3, strict punishment for fraudulent sales of tourists. 4, to prohibit the "unreasonably low price tours. 5, the implementation of a new The standard contract for tourism.

Yunnan with its beautiful scenery, unique geography and humanity to attract people from all over the world to travel here, making Yunnan become a famous tourist province. But in reality, there are a lot of discordant factors that make a lot of tourists on the Yunnan resentment, such as forced consumption. In order to standardize the tourism market in Yunnan, the Yunnan government introduced the "Yunnan Provincial Tourism Market Order Rectification Measures", which is commonly known as the 22 new rules. The following is my detailed introduction to the specific content of the 22 new rules of tourism in Yunnan Province for you to understand.

(a) cancel the tourism fixed-point shopping. Strict implementation of the "Chinese People's *** and the State Tourism Law" relevant provisions of the travel agency organization, reception of tourists, shall not specify the specific shopping places, shall not arrange separate payment of tourism projects. No longer on the tourism shopping business rating recognition, the original rating of the tourism shopping business is no longer designated to receive the tourism team, all tourism shopping enterprises into the social goods retail enterprises for unified supervision.

(ii) Strictly prohibit the arrangement and inducement of shopping. It is strictly prohibited shopping stores, especially scenic spots, highway routes, rest areas, stations, piers and other tourist shopping places and travel agencies or driver's companions collusion, through the shopping rebates, commissions, to give "parking fees" "tea fee" "Head Fee" and other forms of arrangements for tour groups shopping or peddling of goods. It is strictly prohibited scenic spots, performing arts, lodging, dining and other places where tourists concentrate their activities to force or disguise to force tourists to enter the shopping store consumption.

(C) severely punish fraudulent sales aimed at tourists. Crack down on all kinds of stores and bars, restaurants and other places through the "drug" "alcohol" and other ways to lure tourists to consume illegal behavior. Strictly crack down on shopping stores false propaganda, fake for real, substandard, luring shopping, forced shopping, not marked prices, unfair competition and other illegal and unlawful behavior. Commercial bribery is seriously investigated and dealt with in accordance with the law.

(D) prohibit "unreasonably low price tour". Travel agencies shall not organize tourism activities at an unreasonably low price, luring tourists, and by arranging shopping or other paid tours to get kickbacks and other undue benefits. Travel agencies are prohibited from publishing and selling "unreasonably low-priced tours" and organizing and receiving "unreasonably low-priced tours". Travel agencies operating "unreasonably low-priced tours" are subject to suspension and reorganization, and travel agency licenses will be revoked in accordance with the law if they operate "unreasonably low-priced tours" again after reorganization. The legal representative of the travel agency's operating license was revoked, the actual controller is included in the "blacklist", the implementation of the industry ban.

(E) the implementation of the new tourism standard contract. Introduced a new model text of the tourism contract, the abolition of tourism contracts in the shopping additional terms. The travel agency did not sign a travel contract with the tourists, the travel contract does not contain excursions, entertainment projects specific content and time, does not contain transportation, accommodation, food and beverage and other tourism service standards, travel agencies designated shopping, marketing of self-funded projects, forced or disguised as forced to force the tourists to consume, according to the law, dealt with severely.

(F) strict supervision of tourism contracts. Increase the daily supervision of tourism contracts, the signing of false contracts, yin and yang contracts of travel agencies and practitioners, dealt with strictly according to law. The implementation of electronic management of tourism contracts, realizing travelers, travel agencies and regulators real-time query, to ensure openness and transparency.

(7) the establishment of travel agency "blacklist" system. According to the traveler complaints, administrative penalties and other information, the travel agency to conduct a comprehensive evaluation, according to the evaluation results of the establishment of travel agencies "blacklist", and announced to the community. Into the "blacklist" of travel agencies, through interviews, increased inspection efforts, restrictions on new business scope, suspension and other measures to focus on supervision, in the prescribed time does not meet the rectification requirements, revocation of the travel agency license.

(H) the establishment of the province's tour guide management platform. The establishment of the province's unified tour guide management information platform, all tour guides in the province into the platform for real-time dynamic supervision.

(ix) public tour guide service quality evaluation. The establishment of tour guide service quality online evaluation system to facilitate the tourists on the tour guide service quality online evaluation, evaluation results as the main basis for tour guide star rating. Tourism administrative departments to authorize industry associations to evaluate the assessment of tour guides and self-regulatory management. Real-time dynamic announcement of the quality of service online evaluation of tour guides, violations and star rating results for the independent choice of tourists to provide reference to the formation of tour guides benign competition mechanism and a good practice environment.

(x) Strengthen the management of contracted tour guides. Travel agencies, tour guide service companies, scenic spots and other institutions, the contracted tour guides to strict management, signed a labor contract in accordance with the law, to strengthen education and training, the establishment of a reasonable salary system, to protect the legitimate rights and interests of tour guides.

(xi) the implementation of new scenic spots management approach. Based on the national tourism attractions quality level management approach, drawing on the experience of advanced provinces (autonomous regions and municipalities), based on the actual situation in Yunnan, the development and introduction of the province's scenic spots management approach to strengthen the standardization of the management of scenic spots.

(xii) standardize the management of tourist attractions. Increase the environmental health of scenic spots, social security, traffic order rectification efforts. Strengthen the internal management of scenic spots, enhance the quality of scenic services. Standardize the scenic area business behavior, prohibit bundled sales, garden in the garden, ticket in the ticket, forced or disguised forced tourists to consume and other behaviors.

(xiii) rectify the outstanding problems of scenic spots. The high rate of complaints from tourists, causing serious social impact, security risks and other issues such as outstanding tourist attractions to focus on remediation, serious problems ordered to suspend business rectification. On the scenic spots there are soliciting, soliciting, "alcohol," "drug," and other issues for special rectification, travelers repeatedly complained about the bar, restaurant, etc. ordered to shut down and reorganize.

Adapting to the needs of the development of regional tourism, the implementation of "1 + 3 + N 1" in key tourist areas of the comprehensive supervision of the tourism market model.

(xiv) Establish and improve the centralized and unified integrated supervision and command platform. Strengthen the comprehensive scheduling command center responsibilities, improve the operating mechanism, equipped with sufficient power, the formation of information aggregation, timely research and judgment, integrated scheduling, joint law enforcement, rapid response, efficient disposal of the working mechanism.

(xv) Strengthen the three law enforcement teams. The establishment of the Commerce, Industry and Market Supervision Bureau of the tourism market law enforcement team, the tourism false propaganda, counterfeiting, illegal operation, unfair competition and other rapid investigation and handling. Strengthen the construction of the tourism police team, introduce tourism law enforcement guidelines, and build a rapid police handling mechanism. The establishment of tourism circuit court, the construction of conflict resolution and dispute mediation mechanism, timely local settlement of tourism disputes.

(xvi) Give full play to the role of functional departments. Tourism, prices, transportation, human resources and social security, culture, quality supervision, food and drug supervision, ethnic religion, business, local tax, national tax, communications and other travel-related departments, according to their respective functional responsibilities, play a professional regulatory and law enforcement role, and actively undertake the responsibility of tourism supervision, *** with the maintenance of tourism market order.

(xvii) the establishment of tourism supervision performance monitoring mechanism. Supervision departments should be around, the relevant departments to fulfill their duties as an important element of supervision and inspection. Occurrence of major travel-related incidents, the monitoring department to start supervision, accountability procedures, according to law and discipline to strictly pursue responsibility.

(xviii) Promote the de-administration of industry associations. Tourism industry associations and administrative organs completely decoupled to achieve the separation of institutions, functions, assets, personnel and so on. Industry authorities support the development of industry associations through authorization, commissioning, purchase of services and other means, and guidance and supervision of industry associations. Industry associations conduct self-management in accordance with the requirements of modern social organizations and in accordance with regulations and statutes.

(xix) strengthen the function of industry associations. Tourism industry associations should play a service, guidance, coordination and supervision, to safeguard the legitimate rights and interests of the industry and the order of fair competition, under the authorization of the competent authorities of the tourism industry, improve the industry self-regulatory system, guide the integrity of business, effectively undertake to formulate standards for the tourism industry, tourism business rating, education and training of tourism employees, qualification, assessment and evaluation, mediation of tourism disputes, and other self-regulatory functions. The government has also been working on the development of a new tourism policy.

(xx) Strengthen the construction of industry associations. Establish and improve the corporate governance structure of the tourism industry associations and operational mechanisms to build clear powers and responsibilities, operational coordination, checks and balances of the effective body corporate. Improve the association's organizational system, and rationally determine the relationship between the provincial tourism industry association and different levels of associations, professional associations. Establishment of sound rules and regulations to ensure the effective operation of the association organization.

(xxi) Strengthen the responsibility of local supervision of the tourism market. The state and municipal people's governments are responsible for the state and municipal tourism market supervision, the state and municipal people's governments are the main leaders of the tourism market supervision of the first responsible person. Tourism market supervision into the annual comprehensive assessment of the content of the market supervision is ineffective, the occurrence of vicious tourism incidents, resulting in poor social impact, the responsible person for serious accountability.

(xxii) effectively increase the supervision and assessment of accountability. The establishment of a comprehensive regulatory assessment of tourism evaluation system, integrated into the province's comprehensive assessment and evaluation system. Focusing on the basis of traveler complaints, violations of the law cases, disposal response efficiency, traveler satisfaction and other indicators, quarterly state and municipal tourism comprehensive supervision of quantitative assessment, assessment results will be notified. Quarterly comprehensive assessment for three consecutive times in the bottom 3, the state and municipal people's government for the main leader of the interview; three consecutive times in the bottom, the state and municipal people's government of the main leader and the relevant personnel for accountability.

In summary, the 22 new tourism regulations in Yunnan Province, mainly from the strengthening of tourism shopping management, standardize the travel agency business behavior, improve the management of tour guides and other seven aspects of the open, and effectively rectify the existence of various types of misbehavior in the Yunnan tourism market. Operators must carefully read the above 22 provisions to achieve integrity, and consumers can be based on the relevant provisions of the above to reject the seller unreasonable sales or service behavior or in the aftermath of the complaint feedback.