Related experts say the catering industry under the epidemic must take the initiative to save itself, the way to save itself can be used in the following measures:
Learn to establish a more intimate contact with the customer, the catering industry before the epidemic, more focus on the taste and the environment, the catering industry after the epidemic in addition to focusing on the two aspects of the more focus on the relationship between the customer and how close. How close the relationship between the customer, for example, in the most serious times of the epidemic, the catering industry can use the convenience of their own industry, for the local community to provide free living supplies or other solutions to the residents of the diet. After a long period of cooperation with the community a restaurant can establish a relatively close relationship with local residents, after the end of the epidemic many residents are also willing to take the initiative to go to the restaurant to eat, long-term down the catering industry market will gradually stabilize, and even reach a rising trend.
In the premise of not losing money, you can engage in more favorable promotional activities. After the end of the epidemic, to ensure that their costs and profits are not lost under the premise of the initiative to the residents to issue some discount coupons, or recharge to enjoy preferential activities. Many restaurants have launched a recharge 500 get 300 discount efforts, or full 200 yuan minus 50 yuan coupons or full 300 yuan minus 70 yuan coupons and so on. Promotional activities can not be too long, easy to make customers produce numbness, most of the promotional activities are generally maintained within a month.
To focus on the catering industry service consciousness . catering industry as a service industry, in addition to the waist and the taste of the public, but also have a strong sense of service, for example, Haijilao's employees have a strong sense of customer service, every day's business is very hot hot, but if a catering industry is not even the most basic sense of service, even if the taste is more unique and delicious, the long term down there won't be too many customers to go to the dining room. Customers as God, good service to every customer is as a catering industry to help themselves to a hard standard, but also to get more customers to the favor of the approach.