According to reports, in 65438+February 65438+February, China Consumers Association released an experiential investigation report on some domestic tourist routes. The report shows that there are problems in all links before, during and after the line, and more than 74% of the lines have relatively serious problems.

According to the circular, the outstanding problem of catering is that some group meals do not conform to the contract and are unsanitary. 25.2% of the experiencers said that the catering during the trip was inconsistent with the contractual commitments, mainly in the reduction of money and increase of money. A travel agency's route from Haikou to Sichuan stated in the contract that 12 dishes 1 soup were actually 8 dishes 1 soup.

3 1.6% of the experiencers commented that the catering was unsanitary. When the experiencer took part in a travel agency route, flies appeared in the lunch of the ancient tea-horse road in Lashihai, and what's more, the steamed bread provided to tourists was moldy. 35.9% of the experiencers pointed out that during the trip, the price of catering food was significantly higher than that of similar food in other regions.

The expert said that there are indeed many problems in the management of tour guides at present. The National Tourism Administration is conducting research and consultation with Ministry of Human Resources and Social Security on the tour guide contract and salary system, and will put forward the general direction of the tour guide system reform as soon as possible. In the near future, we will select the corresponding areas for pilot projects, and on this basis, we will consider promoting them to the whole country.

I hope the new tourism management system will be launched as soon as possible!