Six-process management method is an innovative hotel management model summarized by Shao Dechun, a famous hotel management and service training expert, and "5S" method in Japan.
The six constants are as follows:
Regular classification: all the items managed by the hotel are divided into two categories: those that are no longer used and those that are still in use.
Regular classification: clean up the unused items, reduce the number of items to the minimum safe dose, and then put them in an orderly way with labels that anyone can understand at a glance.
Regular cleaning: that is, after cleaning, articles and facilities should be cleaned.
Periodic maintenance: it is the "three periodic" results before the specified period of maintenance. The best way to keep the "three invariants" is to classify rather than classify; Finishing or not; Clean is not clean.
Normalization is to standardize all the behaviors of employees.
Regular education is to make all employees form the habit of "six regular" through critical education.