"What is the most difficult meal you have ever delivered?"

did you see this question with thousands of memories? Think of the mala Tang, cola and soybean milk that you have delivered?

Indeed, soup water is definitely the hardest hit area for novices, especially during the peak delivery period, when there are many orders and time is tight, soup water is more likely to leak, causing customers' complaints and returns, resulting in unnecessary losses.

Perhaps many riders have the inner os: "Packing is the responsibility of the merchants, and it has nothing to do with us." But even if the business is well packaged, it is necessary to add our safe delivery to become a perfect order.

In the face of Qian Qian's thousands of meals and various customers, how to avoid spilling soup in the delivery process is one of the self-cultivation of becoming a qualified rider. Everyone has their own unique methods about leak-proof skills. Let's take a look at how the "old drivers" in the rider industry prevent food from leaking. Through their sharing, maybe you will find a new continent of distribution.

Case:

@ Xiao Luo XM: I dropped a cup of milk tea and a cup of coke this week and lost 18 yuan.

@? Giant: Egg soup, mala Tang and so on are hard to deliver.

The "old driver" has a clever trick

1. Drinks

@ Gao Xiaojun: Prepare more foam in the lunch box, which should be the same quality as the cup holder, so don't worry if it is squeezed tightly.

@ Zhou Tong: Put it on the drink rack and put it in the lower left corner. Generally, it will not be sprinkled. The sealed milk tea must be turned upside down to check whether the mouth is sealed and there is no gap. How slow the speed bump can be, there is basically no possibility of spilling it.

@kaoshengmee: For drinks, it is recommended to buy a cup holder. Pay attention to the stability of bone soup and mala Tang.

@ where w: The box is placed in the front, no matter how fast it is opened, it won't spill soup. Besides, there are hooks on both sides of the box. When it is easy to pour milk tea, just put the hooks in the box and hang milk tea so that it won't spill.

@midway6: hanging it is scientifically the simplest way to increase stability by gravity.

@ Happiness is fragmented: basically, the kind of foam cup holder used to buy a drink will not leak out. All the boxes sold by Meituan are very easy to use.

@ Bryan Chang: The drinks and coffee are hanging. Don't put other things in the back, they will be spilled. Cover them with foam boards.

@ Zhao Zhongxian: From my personal experience, I always put a foam cup mop in the box, the width of which is the same as that of the box. I can put drinks that need to be kept warm inside. Usually, I put them in the corner, such as mala Tang, and the cup mop just gets stuck. So far, there has been no case of soup pouring out. Adding a cup mop across the block can completely handle any takeaway.

2. Soups

@ He Tao: First of all, the plastic wrap is good, which can absorb the lunch box. Then, if you are willing to use plastic wrap, you will be able to wrap it!

@ Wang Saiyao: For dishes with soup, wrap the plastic wrap twice, and the take-away lunch box is of good quality and sealing! The bag is stronger! What else can I do?

@ Zhang Jian: Just wrap the package with plastic wrap, then cover it and wrap it. Merchants who don't use this method are lazy.

@ 丫丫丫丫丫丫: Stuff some useless clothes or sponges into the box, and it will be stable.

@ Tang Sanhuai: 1. There are too many soups, so merchants are required to put less. 2. More sets of two-layer bags are required. 3. Cover the box first and then cover it. 4. Make sure the quality of the box is tight. 5. Spread several layers of plastic bags on the bottom of the box to prevent food from indulging in the box when it bumps. 6. The box is stacked with two layers at most. If there are too many layers, it will cause vibration and squeezing to open the box or even crush it?

3. Soup and water are universal

@ Wang Pengpeng: The best way is to first make sure that the lid is tight, then tie the lunch box tightly with a small bag and put a big bag outside, then put the food flat in the lunch box, and block it with a partition to ensure that the food will not shake back in the box! And try not to have too many bumps on the road! You won't spill it!

@ Mind wins: My way is to cover it with a blanket, and it's safest not to move, and keep warm in winter.

@ Zhu linhua: put a small carton in the box. I use a beer carton. I put powder and the like in the small carton. Don't seal the small carton. When not in use, it can be folded and spread out to take up no space.

@ Ma Yingde: I think rubber bands are a good thing.

@ Zhang Xing: First of all, you should have an electric car with high shock absorption performance, and the price is above 3,511. Secondly, you have to have the food stuck in the position of other foods. Finally, the speed of cycling and the degree of road bumps are the necessary conditions for not spilling.

@ Li Jie: I put a raincoat and a pack of paper in the box, so that a single sheet can be fixed with a raincoat and paper.

@ Li Guopeng: The packing bag is fastened, and the lunch box is placed diagonally, and the top is squeezed with hard foam. When encountering potholes on the road, be careful to walk slowly.

@ Shao Shuai: Actually, I want to say that you may spill soup if you are careful when riding a bike, shaking from side to side or braking suddenly.

@ Yang Yechao: Slow down when riding a bike. Put it in a cup holder and a bowl holder. The most important thing is the packaging of the merchant. It is not easy to spill. If the packaging is not good, it is easy to spill.

4. Tips

If the merchant uses inferior packaging boxes or bags for packaging; What should I do if the merchant is busy or for other reasons, and I don't pack it or let the rider pack it himself?

the correct way: communicate with the merchants to repackage/pack

standard words: "Hello, it is easy to spill/miss meals during packaging and distribution. Can you repackage/pack it?" If the merchant does not support it, take photos and leave evidence, report it to the webmaster, and give feedback to BD through the channel manager to solve it.

after the merchant has packed the food, the rider had better check it again to ensure that the tableware is available, the food quantity is correct, and the packaging is tight, and then the food is delivered without error, so as to avoid the loss of food caused by the delivery and avoid the responsibility that the delivery staff should not bear.

what should I do if I accidentally spill the soup?

Know yourself and know yourself. Let's look at the customer's reaction to the leaked takeaway:

@ Xiaoxiao: Generally, we won't order that takeaway next time, and we won't evaluate it, but we won't give the rider a bad review.

@ 京京京京京京: It's rare to order takeout with a lot of soup, but it's usually dry and hard food. In the winter, people come and go in the wind and rain. Just understand, and it is unnecessary to give bad reviews.

@Xh tintin: It mainly depends on attitude, as the case may be.

@ Hua Rongxuan: If you have a good attitude, give an explanation or something, then forget it. If the soup is spilled, he still doesn't care. If it's natural, let's have a bad review.

The correct way after spilling food: explain and apologize to the guests. In fact, after patiently explaining the reasons, most customers will understand. If the customer does not accept the apology, a reasonable compensation scheme can be proposed according to the actual situation.

As an excellent US group rider, it is necessary to be flexible. Kangaroo Jun said before that delivery is actually a technical job, which requires us to use our brains, accumulate experience, sum up skills and solve the problems in our own way.

do you have any other better suggestions about the leakage prevention and distribution skills? Welcome to share!