Current location - Recipe Complete Network - Catering industry - What positions do star-rated hotels have? Require all points. For example, what is at the front desk? What is at the management level? The more detailed all positions are, the better.
What positions do star-rated hotels have? Require all points. For example, what is at the front desk? What is at the management level? The more detailed all positions are, the better.

Staffing (except for managers of all departments or above) does not include the staffing of clubs or nightclubs

① Rooms: about 23 people (81% occupancy rate)

According to the calculation of 11 rooms on the first floor, there are ***11 floors: there are 1 waiters on the first floor in the day shift, 1 in the middle shift and 1 in the night shift ***2; Switchboard 1 people in the morning shift 1 people in the middle shift 1 people in the evening shift 1 people as substitutes ***4 people; Room service center 1 people in the morning shift 1 people in the middle shift 1 people in the evening shift 1 people in the rest ***4 people; 2 foreman and 1 supervisor; Total 21 people

② Front office: about 8 people

According to the calculation of 111 rooms, the reception desk receives 1 people in the morning shift, 1 people in the middle shift, 1 people in the evening shift and 1 people as substitutes ***4 people; 1 assistant managers and 1 supervisors in the lobby; 2 door boys; Total 8 people

③ Catering: about 28 people (81% attendance rate)

Calculated by 12 boxes and 2 halls with 16 tables: 2 shifts, morning shift and normal shift. Suppose breakfast starts from 6: 31 to 9: 11, lunch starts from 11: 11 to 13: 11, and dinner starts from 17: 11 to 21: 11. It should be from 6: 11 in the morning to 3: 11 in the afternoon, and from 9: 11 to 13: 11 to 16: 11 to 21 in the normal class. 12 boxes with 7-8 waiters; A hall with 4 waiters ***8; 2 guests; Box supervisor 1 hall supervisor 1 ***2; 3 foreman; 2 bartenders and 5 dish handlers; A total of 33 people

③ Finance: about 14 people < P > There are 1 cashier in the day shift, 1 cashier in the middle shift, 1 cashier in the night shift, 1 cashier in the Chinese food, 1 cashier supervisor (temporary shift) ***7 cashier; 1 financial cashiers, 2-3 warehouses and 3 purchasing groups; A total of 14 people

④ Security guards: about 15 people, 3 in Qianmen post, 3-5 in Houmen post, 3 in monitoring room, 3 in foreman and 1 in charge; Total 15 people

⑤ Project: 8 people, 2 weak current people, 6 strong current people

⑤ Office: 3 people.