The primary task of the sales representative is to sell, if there is no sales, there is no hope for the product, there is no hope for the enterprise. At the same time, the work of the sales representative and expansion, only sales is also no hope, because you sell out of the product or service, and only continue to expand the market, to be able to establish a long-term market position, to win a long-term market share for the enterprise's sales channels to establish an important intangible assets, for their own performance to win a stable. As a good sales representative, should have those mindsets?
One, sincere attitude is to determine whether a person can do things successfully the basic requirements, as a sales person, must hold a sincere heart, sincere treatment of customers, treat colleagues, only then, others will respect you, treat you as a friend. The business representative is the image of the enterprise, the embodiment of the quality of the enterprise, is the connection between the enterprise and society, and consumers, and dealers of the hub, therefore, the attitude of the business representative directly affects the enterprise's product sales.
Two, self-confidence Confidence is a kind of power, first of all, to have confidence in themselves, the beginning of each day's work, to encourage themselves, I am the best! I am the best! Confidence will make you more energetic. At the same time, to believe in the company, believe that the company provides consumers with the best products, to believe that the products they sell are the best of their kind, believe that the company provides you with the opportunity to be able to realize their value. To be able to see the advantages of the company and their own products, and memorize these, to compete with rivals, we must have their own advantages, we must use a kind of conviction to face customers and consumers.
As a sales representative, you are not only selling goods, you are also selling yourself, the customer accepts you, will accept your goods. The world Guinness Book of Records creator known as the king of automobile sales, Joe? Gillard, once retailed more than 1,600 cars in a year, an average of nearly five a day. When he applied for a job as a car salesman, his boss asked him, "Have you ever sold cars? He said, "No, but I have sold daily necessities and electrical appliances, and the fact that I was able to sell them meant that I was able to sell myself, and of course I was able to sell cars. There is no power in knowing, there is power in believing. Joe Gillard. Gillard was successful because he had the confidence that he could do it.
Three, do a person with a heart "everywhere, all learning", to develop the habit of thinking hard, to summarize the sales experience. Every day to review their work again, see what those places do well, why? Do not do well, why? Ask yourself a few more why? In order to find the shortcomings of the work, to promote their own continuous improvement of work methods, only to enhance the ability to seize the opportunity.
Opportunity is equal for everyone, as long as you are a person with a heart, you will be able to become the best in the industry. When Taiwanese entrepreneur Y.C. Wang first started running his own rice store, he recorded the time when customers bought rice each time and remembered how many people were in the family, so that he figured out how many days people could eat rice, and when it was almost time to eat it, he would send it to the customers. It is this kind of care that Wang Yongqing has taken to grow his business.
As a sales representative, every little change in the customer, to understand, try to grasp every detail, be a person with heart, and constantly improve themselves, to create a more exciting life.
Four, tenacity sales work is actually very hard, which requires business representatives to have a bitter, persistent tenacity. "Eat the bitter kind of pain, get people". Half of the sales work is to run out of feet, to constantly visit customers, to coordinate customers, and even track consumers to provide services, sales work is by no means smooth sailing, will encounter a lot of difficulties, but to have the patience to solve, to have the indomitable spirit. U.S. star Stallone did not become famous before, in order to be able to act in the movie, in Hollywood, each film company one by one to recommend their own, after he touched the wall 1,500 times, there is finally a movie company is willing to use him. From then on, he went to the movie world, relying on his own toughness and resilience, interpretation of numerous tough guy image, become one of the most famous Hollywood movie star.
Is the problem that sales reps encounter every day greater than the difficulties Stallone encountered? No.
Fifth, a good psychological quality A good psychological quality, in order to be able to face the setbacks, not discouraged. Each customer has a different background, there are different personalities, ways of dealing with the world, their own blows to be able to maintain a calm state of mind, to analyze the customer, and constantly adjust their own mentality, improve their working methods, so that they can go to face all the blame. Only in this way can we overcome the difficulties. At the same time, we can not be complacent because of the success of the moment, we must know that "joy begets sorrow", only so that we can not be proud of the victory, not discouraged by the defeat.
Sixth, the ability to socialize each person has strengths, not necessarily require each sales representative are exquisite, can talk, but must be more and others to communicate, cultivate their social skills, as much as possible to make friends, so that more opportunities, we must know that the road is good to know that more friends. In addition, friends are also resources, know that having resources will not be successful, make good use of resources will be successful.
Seven, enthusiasm enthusiasm is an infectious emotion, he can drive people around to pay attention to certain things, when you are very enthusiastic to go and customer exchanges, your customers will also "cast a plum, to report to the peach". When you walk on the road, you happen to run into your customers, you reach out your hand, very enthusiastic and the other party to exchange pleasantries, perhaps, he has not encountered for a long time so valued his people, perhaps, your enthusiasm will lead to a new deal.
Eight, knowledge to wide sales representatives and all kinds of colors, all levels of people to deal with, different people are concerned about the topic and content is not the same, only with a wide range of knowledge, in order to have with each other *** with the same topic, in order to talk about the opportunity. Therefore, to dabble in a variety of books, whether astronomy and geography, literature and art, news, sports, etc., as long as there is free time, to develop the habit of continuous learning.
Nine, accountability sales representative of the words and deeds are on behalf of your company, if you do not have a sense of responsibility, your customers will learn from you, which will not only affect your sales, but also affect the company's image. Undoubtedly, this will form a harm to the market.
There is a family of three living in a new house, the wife saw her husband and son is not very hygienic, wrote a ****: hygiene, everyone is responsible. When the son came home from school, he saw **** and took a pen to change **** to "hygiene, adults have the responsibility". The next day, the husband saw, also took out a pen, changed **** to "hygiene, the lady has the responsibility".
This is a joke, but it illustrates a point. Responsibility can not be shirked, only to take responsibility, just like the family in the story, how can we make the home become more hygienic? First of all, you have to be hygienic yourself, you can't shirk your responsibility. As a sales representative, your responsibility is your credibility, your responsibility, determines your performance.
Ten, the negotiating power in fact, business representatives are always negotiating, the process of negotiation is a persuasive process, is to find the best interests of the two sides of the process of combining. Before the negotiation, to get clear about the other side of the situation, the so-called know yourself and know your enemy, understand the other side of the more, the more favorable to themselves, the more opportunities to take the initiative. Sun Tzu said, know your enemy and know yourself, and you will not be in danger in a hundred battles. Negotiating power is not the performance of your ability to talk incessantly, but you are able to seize the key points, first to meet the needs of customers, in order to meet their own needs, on both sides have objections, it depends on how much information you usually mastered the customer, then, the more information you have, the better use of your initiative is likely to be. The purpose of negotiating power is to achieve a win-win situation, to achieve mutual benefit.
A business representative to develop the habit of thinking hard and summarizing, you face different customers every day, you have to negotiate in a different way, to reach the most satisfactory deal with customers, which is the purpose of your negotiations.
Milu, the former national soccer head coach, said: Mindset determines everything! I believe that the door of luck is always open to those who are rewarded by God, there is no humble work in the world, only humble work attitude. As a sales representative, only with a humble mind, positive attitude to face every day's work, success must be waiting for you and me in the near future.
Don't know if you are satisfied?