After classifying, sorting, auditioning and screening the improvement opportunities, the so-called lean six-sigma project has been formed, and the main direction of the project that needs improvement has also been determined. Next, it is necessary to clarify the subject name and key consideration indicators of the project.
Before determining the title of the project, it is necessary to understand the background of the project, evaluate the risks that may be encountered during the operation of the project in advance, and put forward corresponding preventive measures when necessary. The established key consideration indicators should be quantifiable and comparable.
The items to be stated in the project plan include the following aspects:
◎? The process (flow) involved in the selected project should be clearly defined;
◎? Clearly determine the project objectives and scope (where the process is located);
◎? Clarify the project indicators and objectives. There should not be too many project indicators, and 1-2 indicator is usually appropriate, which consists of three parts: baseline (current situation), target line (improvement situation) and qualified line (benchmark or historical best level, which can also be calculated);
◎? Determine the expected financial benefits of the project (predict the future improvement results, usually calculate the direct financial benefits);
◎? Determine the team members involved in the project (divided into direct team members and external team support members);
◎? Analysis and explanation of the benefits that the project may bring to external customers;
◎? Plan and arrangement of project operation;
◎? Special resources investment or support that may be needed during the operation of the project. Such as technology, hardware, testing, etc. Usually it is better to invest less or not.
Zhang Chi Consulting Group believes that Six Sigma still has room for improvement if there is a shadow of the process. In manufacturing, people always focus on optimizing product quality; In the service industry, people pay attention to customer relationship. The application of Six Sigma to enterprises can be summarized as follows: (reducing costs, improving productivity, increasing market share, retaining customers, shortening cycle time, reducing defects, changing corporate culture, improving products/services, and enhancing the comprehensive competitiveness of enterprises. ) Zhang Chi Consulting provides six open training courses and project counseling. (Six Sigma, Lean Six Sigma, design for six sigma)