? Gas station personal work summary
? XX in the company's leadership of the cordial care and strong support, to strengthen internal management casting boutique station as the focus, to reduce costs as the center, to ensure that the gas station safety production without hidden problems for the purpose of two years in our staff's active efforts and close cooperation, the gas station in the station, standardized service, as well as the quality of the staff have a greater improvement in the comprehensive level of the comprehensive enhancement. Sales have also increased significantly, I will now report a year's work as follows.
? First, the business situation
? This year, the company's strict quality control, to my station operation provides a good guarantee, while with China's petroleum quality and quantity of brand image, and in the station leadership of the meticulous management, Jiuquan gas station to impress every customer, and can promptly deal with the customer's ability to deal with the problem, which formed a close and harmonious customer relations, such as? Why can't I use my cell phone to refuel? Why can't I talk on my cell phone? Why can you fill up 240 liters of fuel in a 200 liter tank? and other questions can be answered scientifically for customers. We have won the trust and praise of customers from all over the world. By the end of November **** completed 18,000 tons of refined oil, completing the annual plan. At present, we are sprinting forward to a higher goal.
? Second, safety management
? 1, the station manager to ensure safe production in the usual, we carry out safety education, strengthen our sense of responsibility for safety, we are required to do everything before we do risk identification, we are required to do our job, the safety work to do more proactive and more active, found hidden dangers in a timely manner to rectify, to avoid accidents, to be firmly established in the minds of the staff ? Safety first? The idea of resolutely implement the gas station's various safety systems, always the safety knowledge education through the daily work, the implementation of safety in the daily work of the responsibility system, facilities and equipment daily inspection, everyone to do? The safety responsibility system is implemented in daily work, facilities and equipment are inspected every day, and everyone does?
? 2, strengthened the gas station's pre-preparedness drill, in the drill skilled their duties and division of labor, strengthen the unity and cooperation between colleagues.
? Third, the service
? From the scene service level, we refueling service level in the continuous improvement, the scene service can be more than three people, do car to people, service to ? Smile service The service is based on "smile service", "smile service", "smile service" and "smile service". The three voices service? as the leading service, with? Thirteen steps to refueling and? Six steps to cashier? as the standard, in the service and every driver close to the distance, so that all the way tired of them feel a touch of warmth, so that they fill up the gasoline in our station, perhaps in this inadvertently more a repeat customer. We have to keep in mind that the customer is God. The customer is God? Is a loved one, is a friend of the concept, in the service to do practical things to feel the customer. As the saying goes? There will be harvest only when you plow?
? Enterprise development is not a person's business, as long as we work together to put the company's various business management guidelines seriously implemented in place, our business can be like a seed germinating in the sun, thrive and grow, in order to achieve ? Domestic first-class? The enterprise, we strive for this goal, refueling struggle.
? Gas station personal work summary
? All the way, the steps in a hurry, do not realize that 20xx year has quietly waved goodbye to us. Looking back on a year of work and life, a lot of feelings. Usually busy, there is not much time and opportunity to sit down and properly summarize the work they have done, the end of the year, quietly summarize a year's work in the gains and losses, to find their own shortcomings, for the next year's work to make arrangements and plans, is very necessary. Therefore, I work on this year's summary is as follows:
? First, when I first came to the gas station, I started as a gas filler.
? In the refueling clerk this position to do about almost half a year. This half year is really a difficult period for me. During this period, although it is very hard and tired, but I did not retreat. Always take the gas refueling as their own career, love and dedication, conscientious and responsible to do a good job of all the work assigned by the leadership. Especially for the gas station this high-risk industry, I always remember to put safety in the first place. Turn off the engine, turn off all electrical equipment, prohibit fireworks, prohibit carrying passengers into the station, refueling prohibit people sitting in the car, prohibit the use of wireless communication equipment and other work procedures and requirements are y engraved in my mind. Let myself always remember the importance of safety to our entire gas station. Because I know that just a little bit of carelessness will not only bring negative impacts and losses to the company, but also bring unforeseeable consequences to my own life and the safety of others. So we have to keep reminding ourselves to keep these regulations and guidelines in mind to avoid any hidden danger and ensure the safe and efficient operation of the gas station.
? Second, the gas station is an encompassing:
? High temperature, high pressure, flammable, explosive high-risk industry. The importance of ensuring safe and efficient operation is self-evident. In addition to normal operation, equipment maintenance. But also to accept the security sector, the technical department of the various safety inspections, such as: gas storage wells of the transformation, the annual inspection of the safety valve, gas transmission difference detection, lightning detection, fire safety inspection, the annual inspection of the pressure gauge, the cylinder filling license for the replacement of hazardous chemicals business license for processing, and so on. Through one year's work in the gas station, I know that the establishment to operation of a gas station is really a rather difficult process. It requires the unremitting efforts of the company's leaders and staff to achieve. Thinking about how hard all this is to come, I am very grateful to the company to send me to the gas station to learn and work. Under the careful care and guidance of the leaders and colleagues, through their own efforts, the progress made in all aspects.
? From entering the company to their own work in the work, although some achievements, but there are still many shortcomings need to improve. In the future work, I will cherish the rare opportunity to learn and work, in the company's leaders in the education and help, and constantly summarize the lessons learned; more diligently study and research professional technology. Love and dedication, hard work, excellent completion of the tasks assigned by the leadership, to make their own contribution to the development of the company. Only in this way, to live up to the company's leadership of my concern, education and training.
? As the saying goes: ? Live to be old, learn to be old? Through reading a large number of moral cultivation books, the courage to dissect themselves, analyze themselves, face themselves, improve their own quality to be able to quality and quantity to complete the work task.
? Gas station personal work summary
? This year, I station in the retail department under the leadership of the security adhere to the prevention-oriented, prevention and elimination of combinations, strengthen education, group prevention and control of the principle of safety education, enhance the staff's safety awareness and self-protection capabilities; production through the Qiqiqiao **** tube, to create a situation in which all the employees on duty to care about and support the work of the station's high quality of service, so as to effectively protect the safety and production of my station and the property from loss, the construction of a large station to take a step forward in the construction of a large station. Toward the construction of a large station took a solid step.
? First, the safety of production up and down the importance of strong measures I station is ** March began operating, in the requirements of the higher-ups and gas station efforts, we began to do a good job step by step in safety education, and effectively strengthen the work of employee safety education, the station to the safety work in the first place, the gas station director to directly grasp the deputy director of a specific grasp, the head of the specific division of labor with the implementation of the head of the shift. We have developed a detailed gas station labor discipline and post system, for the specific situation of the gas station and the requirements of the higher level stipulates the actual operating procedures, because we are doing our duty in the work, ** year I station did not have an accident incipient, the staff did not have any violation of the safe operation of the behavior.
? Second, the system to ensure that measures in place:
? 1, the establishment of production safety leadership responsibility system and accountability system. By the gas station director is responsible for the production safety work included in the target assessment of each gasoline class, and wages are linked and rigorous assessment, strict implementation of the accountability system, the cause of the first signs of potential safety hazards, to be seriously investigated with the head of the class and the direct responsibility of the responsibility.
? 2, quality service. Gas station in accordance with the Sinopec provisions of the eight workflow requirements of the staff on duty, and each refueling workers signed a letter of responsibility, clear their respective duties and obligations. In the work of the old to bring the new, for each to the station to work on the requirements of the workers in the first time to understand the eight-step process of the work method, in the action standard before you can go on duty to operate. As we do the work in front, quality service has attracted many repeat customers, a Putian customer said: I come from Putian to here on the way to a lot of gas stations, I would like to spend more oil to you here to add, because your service makes me happy. A company boss said to our gasoline workers: Our drivers are satisfied with the quantity and quality of gasoline at your station, and we hope that you can keep it up to ensure the quality and quantity of oil, and you will be credited for our performance. Hearing such comments from customers, one of our veteran workers said this, it's worth it, bending over to hit the car cover, listening to some hard words, the aggression suffered are evened out.
? Third, the production of quantitative, target large station as we grasp the work attitude of the workers under the premise of safety, the workload of my station has also made great achievements. From ** March to this day, we completed ten months of gasoline and diesel sales 1885, 94 tons, ahead of the company's turnover of 1807 tons of the annual task of 104, 82 tons. Completed in the company advocated the creation of large stations in the plan of 94.297 tons. These data show that our gas station still has the potential to dig, as long as the leadership in the work to give more help and support, in the hardware to meet the needs of the market, I believe that in our staff's efforts, we will be more quickly into the ranks of the big station.
? Fourth, look forward to tomorrow, better development in the new year we will be in the company and the leadership of the Ministry of Retail, pay close attention to safety, so that each employee understands that to ensure safety, the fundamental lies in improving safety awareness, self-prevention and self-care and self-help capabilities. Grasp the safety education, will become the foundation of our station safety work. We will focus on the safety regulations formulated by the company, and regularly carry out safety education for employees, especially to grasp the sense of prevention and the use of fire extinguishing equipment and other safety education, and to do a good job in preventing theft and robbery prevention work. In the production work, we will continue to carry forward the station's good quality service strengths, to find gaps in the achievements, the successful completion of the superior to the task.
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