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How to run a billiard hall?
Article 1 These Measures are formulated in accordance with the Regulations of the State Council Municipality on the Administration of Entertainment Places (hereinafter referred to as the Regulations) and combined with the actual situation of this Municipality.

Article 2 Commercial song and dance entertainment places established within the administrative area of this Municipality for consumers to entertain themselves (hereinafter referred to as entertainment places) must abide by the Regulations and these Measures.

Article 3 This Municipality implements the policy of scale control and rational layout for the development of entertainment places.

This Municipality advocates healthy and popular cultural and recreational activities, encourages and cultivates cultural and recreational activities with national style and spirit of the times, cultivates and develops the rural cultural and recreational market, restricts entertainment items that are not suitable for development, and cracks down on illegal and criminal acts in entertainment places according to law.

Article 4 The departments for cultural administration, public security organs and administrative departments for industry and commerce shall, according to their respective functions and duties, manage entertainment places according to law.

Article 5 No entertainment places may be established in the following areas:

(1) East and West Chang 'an Avenue and its extension line (Jianguomen to Fuxingmen).

(two) the central party, government and army and other major organs within 200 meters.

(3) within 200 meters of universities, middle schools and primary schools.

(four) residential buildings (including commercial and residential buildings).

(five) other areas stipulated by the municipal government that are not suitable for the establishment of entertainment venues.

Article 6 No electronic entertainment places may be established in the following places:

(1) Libraries, museums, memorial halls and science and technology museums.

(2) Youth Palace, Youth Science and Technology Activity Center and Children's Activity Center.

(3) Mass art museums, cultural centers and cultural stations.

Article 7 Where an applicant applies for the establishment of a song, dance, entertainment place or electronic entertainment place within 200 meters of other organs such as the Party, government and army at or above the municipal level and hospitals at or above the county level beyond the scope specified in Item (2) of Article 5 of these Measures, the applicant shall announce his intention to establish an entertainment place three times in a row in a newspaper designated by the administrative department for culture, and if the organs and hospitals within the above scope do not raise any objection, the administrative department for culture shall accept it within 30 days from the date of the first announcement.

Article 8 To establish an entertainment place, its business area must meet the following requirements:

(a) the business area of song and dance entertainment places is more than 200 square meters.

(two) billiard hall business area of 65438 000 square meters, table spacing of not less than 65438 0.5 meters.

(three) the business area of the electronic entertainment hall is more than 200 square meters.

Article 9 The establishment of entertainment places must meet the following requirements in addition to the conditions stipulated in the Regulations:

(a) the legal representative or person in charge should have a technical secondary school education or above.

(two) the lighting and sound in the place must meet the technical standards promulgated by the Ministry of Culture, and the operators must have cultural skills.

Qualification certificate issued by the administrative department.

(three) the facilities and equipment of entertainment places shall comply with the "Regulations on Fire Safety Management in Public Entertainment Places", and shall be equipped with safety technical prevention facilities and equipment as required.

Article 10 To apply for the establishment of an entertainment place, the following materials shall be submitted to the administrative department of culture:

(1) A written application.

(2) Notice of Pre-approval of Enterprise Name issued by the administrative department for industry and commerce.

(three) the identity, resume and academic certificate of the legal representative or person in charge to be appointed.

(4) Organizational structure, articles of association and rules and regulations.

(5) Proof of ownership or right to use the business premises.

(six) the name, model and quantity of equipment used in song and dance entertainment places and the source and quantity of audio and video products.

(seven) the qualification certificate of lighting and sound detection in song and dance entertainment places.

(eight) site location map and layout.

Eleventh to apply for the establishment of entertainment venues, the following materials shall be submitted to the public security organs:

(a) the site construction safety certificate and site plan.

(2) fire control inspection certificate.

(three) the certificate of safe use of large facilities and equipment in the place (referring to large special equipment in discotheques and halls).

(four) the proposed legal representative or person in charge issued by the public security organ where the household registration is located has no certificate of the circumstances listed in Article 10 of the Regulations.

(five) the audit certificate issued by the administrative department of culture.

(6) Workplace safety system.

Article 12 The following business units are not subject to the restrictions in Articles 5, 7 and 8 of these Measures:

(1) star hotels and restaurants.

(two) a large shopping mall or office building with a business area of more than 5000 square meters, and a comprehensive entertainment service place integrating song and dance, electronic entertainment, billiards and other entertainment projects.

Thirteenth to apply for the establishment of entertainment venues, the applicant must hold the materials specified in Articles 10 and 11 of these Measures, and go through the examination and approval procedures at the district and county cultural administrative departments and public security organs. The administrative department of culture and the public security organ shall conduct an examination within 30 days from the date of receiving the application; Give a written reply to the unqualified conditions. The applicant may apply to the administrative department for industry and commerce for registration and obtain a business license only after passing the examination by the administrative department for culture and the public security organ.

Where an entertainment place is established in the business unit specified in Article 12 of these Measures, a business license shall be applied separately.

Fourteenth entertainment business units shall submit the following materials to the public security organ within 30 days after receiving the business license:

(a) the registration form of employees and the information of security personnel issued by the security company.

(2) A copy of the fire and public liability insurance policy of the business premises.

Fifteenth performances of commercial song and dance entertainment venues must comply with the relevant provisions of the state on the management of commercial performances.

Sixteenth song and dance entertainment places must be set in a prominent position; Electronic entertainment places must set up signs prohibiting minors from entering illegal holidays in obvious positions. If there is any objection to the age of minors, they shall be required to show their identity certificates. Minors entering electronic entertainment places on legal holidays must be accompanied by adult relatives.

The legal holidays mentioned in the preceding paragraph include New Year's Day, Spring Festival, International Labor Day, International Children's Day, National Day and weekends.

Seventeenth models, models and circuit boards used in electronic entertainment places shall be audited by the district and county cultural administrative departments; Electronic entertainment places to increase or replace models, models, circuit boards, from the date of increase or replacement within 3 days of the county cultural administrative departments for examination. Those who have not been audited shall not engage in business activities.

Eighteenth entertainment business hours shall not be earlier than 8 o'clock and later than 2 o'clock in the morning; Special circumstances may be appropriately extended with the consent of the administrative department of culture.

Article 19 The boundary noise of entertainment places must meet the standards set by the state.

Twentieth entertainment safety management, must abide by the "Regulations" and the following provisions:

(a) the quota standard for song and dance entertainment venues is every 2 square meters of song and dance halls 1 person.

(2) The number of security personnel shall be equipped according to a certain proportion of the quota approved by the site; if the quota is less than 100, it shall be equipped according to the security personnel.

Not less than 5.

(3) In private rooms and boxes set up in entertainment places, transparent windows with an appropriate height and an area of not less than 0.2 square meters should be installed on the doors to display the overall indoor environment, and internal locks, suites and bathrooms are not allowed; Set an ever-burning lamp instead of an adjustable lamp.

(four) it is forbidden to engage in paid escort activities in the form of drinking, dancing and singing in song and dance casinos.

(5) Electronic entertainment places shall not give consumers money, lottery tickets or any other form of material rewards.

Twenty-first units or individuals that rent venues to entertainment operators shall abide by the following provisions:

(a) publicity and education of the lessee to abide by the law, and actively assist the public security organs to do a good job in fire prevention, theft prevention and prevention of public security cases.

(2) If the lessee is found to have illegal and criminal activities or is suspected of illegal and criminal activities, it shall be stopped and reported to the public security organ in a timely manner, and shall not cover up or connive.

Twenty-second cultural administrative departments and public security organs shall conduct an annual inspection of the audit items of entertainment venues.

Article 23 If an entertainment business unit is established without the approval of the administrative department for culture or the public security organ, or if the entertainment business unit violates the provisions of the Regulations in a serious way and must be stopped immediately, it shall be banned by the administrative department for culture and the public security organ, and the equipment and equipment used in its illegal business may be temporarily detained and handed over to the administrative department for industry and commerce for legal treatment. The detention period of equipment shall not exceed 30 days.

Twenty-fourth entertainment venues in violation of the "measures" provisions of article eighteenth, unauthorized extension of business hours, by the administrative department of culture shall be given a warning and ordered to make corrections within a time limit; If no correction is made within the time limit, a fine of 6.5438+0 million yuan will be imposed.

Twenty-fifth in violation of the "measures" provisions of article twenty-first, laissez-faire, shelter, connivance of illegal acts, by the public security.

The organ shall give a warning and order it to make corrections within a time limit; If no correction is made within the time limit, a fine of 1000 yuan or more 1000 yuan or less will be imposed.

Twenty-sixth in accordance with the provisions of article twenty-second of these measures, the annual inspection or unqualified annual inspection continues to operate, and the cultural administrative department or the public security organ shall give a warning and order it to make corrections within a time limit; If no correction is made within the time limit, a fine of 1000 yuan or more 1000 yuan or less will be imposed.

Twenty-seventh entertainment business units in violation of the provisions of the "Regulations", the administrative department for Industry and Commerce revoked the business license, from the date of revocation of the license within 5 years shall not bid for the original business projects, the legal representative or person in charge of the unit shall not be employed to engage in entertainment business activities.

Twenty-eighth levels of culture, public security, industry and commerce administrative departments and their staff to participate in the business activities of entertainment venues, or to provide information, protection or cover up illegal acts, by the relevant departments shall be investigated for administrative responsibility; In violation of the provisions of public security administration, the public security organs shall give administrative penalties for public security according to law; If a crime is constituted, criminal responsibility shall be investigated by judicial organs according to law.

Twenty-ninth in the suburbs to set up entertainment venues area standards can be appropriately reduced, the specific standards formulated by the municipal administrative department of culture.

Thirtieth roller skating rinks, bars, teahouses, restaurants and other places with music performances or karaoke facilities and performances run entertainment projects, with reference to the "Regulations" and these measures.

Thirty-first entertainment venues that have been opened before the implementation of these measures shall be rectified in accordance with the Regulations and the provisions of these measures within 3 months from the date of implementation of these measures; Anyone who does not comply with the "Regulations" and the provisions of these measures shall be transferred from other jobs or closed within a time limit.

Article 32 These Measures shall come into force as of 20011.

Basic rules and regulations for employees in entertainment places

(1) Strictly observe the rest time, punch in, not absent without reason, not absent without authorization, and ask for leave.

(2) When work requires overtime, you should obey the arrangement.

(3) Check personal gfd before taking up the post, and keep high mood and happy mood.

(4) Don't say what you shouldn't say, don't listen to what you shouldn't listen to, don't look at what you shouldn't see, and don't do things that have nothing to do with work.

(5) Don't eat snacks, smoke, entertain guests or answer personal calls when on duty.

(6) Don't ask the guests for items and tips, take back the deduction without permission, and don't accept gifts at will.

(7) Don't touch the guest's belongings, and don't take the items lost and abandoned by the guest.

(8) Don't argue with guests or leading colleagues under any circumstances.

(9) Take care of public property and save energy. /

(10) Do not charge in turn, and the charging standard will not be changed at will.

(1 1) Without consent, employees are not allowed to spread all internal management materials and related news to the outside world.

Step 2 dress and appearance

(1) Clothing: Work according to company regulations.

(2) badge: All employees' badges should be worn at the designated position on the left chest.

(3) Shoes: Wear the designated work shoes during working hours, with clean uppers and no barefoot shoes. Women wear flesh-colored socks and men wear dark socks.

(4) Hair: Wash your hair every day to ensure that it is headless and hairless, and stick it evenly without unkempt appearance. Men don't cover their ears and women don't wear shawls.

(5) Face: Female employees go to work with light makeup, and male employees keep their faces clean at any time.

(6) Mobile phones, BP machines and related items are not allowed to wear posts and contain various accessories.

(7) Self-check gfd before construction.

3. Body specifications

(1) Standing posture: adhere to the standing posture service, chest out, abdomen in, shoulders in, feet apart about 15cm, and stand gracefully with a smile.

(2) Look directly at the client, don't squint at the guests or look around, don't rely on anything, don't put your pocket in, put your waist in, and hold your shoulders. It's a bad habit.

(3) Hands naturally droop or cross. Women are mainly V-shaped, and men's feet are shoulder-width apart.

4. Politeness and politeness

(1) Familiar with greeting language, take the initiative to greet guests, and be able to accurately use greeting etiquette according to time, place, occasion and reception object.

(2) Be familiar with address etiquette, apply different address methods according to the guests, and try to remember the guest's surname and position, so as to accurately address them when meeting again.

(3) Be familiar with the response etiquette, answer accurately and sensitively, and respond appropriately according to the scene.

(4) Be familiar with greeting etiquette, pay attention to the order and form of etiquette according to greeting and farewell, and use friendly and accurate language to indicate appropriately.

(5) Master the operation etiquette, standardize the service operation, do not disturb the guests, and be polite and generous.

(6) When the guests pass by, take the initiative to say hello, and when the leaders pass by, take the initiative to nod.

(7) Always show modesty, simplicity, natural expression, smile and sincerity to the guests.

(8) Respect guests' habits, customs and actions, and provide services according to guests' habits and requirements.

(9) When talking with guests, keep smiling, keep a steady tone, stand up straight, stand tall, have a beautiful posture, pay attention to listening, don't interrupt, concentrate, and always show respect.

5, job responsibilities (waiter)

(1) Be familiar with the facilities, equipment and project features in this area, be responsible for the reception and arrangement in this area, and provide effective services to guests at any time.

(2) Have the basic knowledge of entertainment projects in this area, be enthusiastic and generous, take the initiative and receive guests politely, guide and arrange guests to sit down, and be good at using language skills to provide the best service for guests. Solve guests' requirements and problems.

(3) Be responsible for the cleanliness of the area, and keep the facilities and equipment clean, the environment clean and the air fresh under the arrangement of the competent leader.

(4) Be responsible for the daily work required on site to ensure the business needs.

(5) Abide by the rules and regulations of this department.

(6) Work closely with employees of this department and other departments to complete various work plans and arrangements.

Guide new employees according to the company's standard content.

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