The contents of the college entrance examination canteen training session include: food safety knowledge, nutrition knowledge, catering management knowledge, customer service, standardized management contents and requirements of college entrance examination canteens, etc.
1. food safety knowledge: various food safety management measures that catering enterprises must have, such as quality control, food storage, disinfection and sanitation management, etc.
2. Nutrition knowledge: the classification, storage and handling skills of food nutrition and calories, as well as the making of various recipes.
3. knowledge of catering management: daily management of restaurants, including equipment maintenance, personnel arrangement, catering service, after-sales customer service and emergency handling.
4. customer service: how to deal with consumer complaints, suggestions and feedback, and enhance customer satisfaction and loyalty.
5. Contents and requirements of standardized management of college entrance examination canteens: schools and food hygiene management departments formulate and implement various food safety and hygiene standards.
purpose of the college entrance examination canteen training meeting
the college entrance examination canteen training meeting aims to help college entrance examination canteen staff improve their professional skills and service level, improve their food safety awareness and hygiene management ability, and lay a solid foundation for providing quality services and products.
Through training, canteen staff will master more nutrition knowledge and cooking skills, and can make healthy diet plans and improve customer satisfaction and loyalty. Food hygiene and quality problems have always been the risks faced by canteens. Through training, staff can better understand the processes and measures of hygiene and quality management.
food safety regulations and industry standards are constantly changing, and canteen staff need to follow up and understand these new rules and regulations in time in order to conduct business legally and in compliance. Consumers are paying more and more attention to food safety and hygiene issues, such as food additives, pesticide residues, genetic modification, etc. Some consumers are very sensitive to this. The training of canteen staff can make consumers feel more at ease about the food quality and hygiene management in the canteen.
Canteen not only facilitates people's life, but also affects people's eating habits to a great extent. More and more people begin to pay attention to canteen, especially in food hygiene and nutrition.