Unconsciously, _ year has been the past six months, in the company's leadership, the support and help of colleagues, I insist on constantly learning theoretical knowledge, summarize the work experience, to strengthen their own cultivation, and strive to improve the quality of the overall, strict compliance with the regulations and systems, to complete the duties of their positions.

Second, business capacity

More work, more learning: I first came to the company's work, this work is a new challenge for me, but in order to get started as soon as possible, I'm not afraid of the trouble, to the leadership to ask for advice, to colleagues to learn, and their own fumbling practice in a very short period of time to familiarize themselves with the work they do, a clear procedure, direction of the work to improve the working ability, in the specific work to form a A clear working idea, can carry out the work smoothly and skillfully and successfully complete the work. Often communicate with other salesmen, exchange, analyze the market situation, problems and response to the program, in order to seek **** with the improvement.

Third, in order to improve our level of service, I personally believe that we should provide more humane service

Scheduled personnel should be polite, courteous, modest, concise, sharp, generous, understanding, considerate of each other, and develop the use of "Hello", "", "Please wait", "Please wait", "Please wait", "Please wait", "Please wait", "Please wait", "Please wait", "Please wait", "Please wait", "Please wait" and "Please wait", and "Please wait". Please wait", "Please rest assured", "Have a nice trip" and other "modest words" habit, giving people a sense of intimacy, the spring breeze on the face. Every phone call, every confirmation, every offer, every description should be full of sincerity and enthusiasm to reflect our service attitude, express our confidence, show our strength. Reply to the mail, fax back, the words should be clean, clear and beautiful, concise, accurate and distinct, standardized format. To win each other's goodwill, in exchange for each other's trust and cooperation.

We know that the interests of the company above all, enhance the sense of responsibility of the staff's ownership, everyone for the increase in revenue and expenditure, open source and reduce expenditure to make contributions. Understand a simple truth, the company and the staff is the same breath **** fate, the development of the company can not be separated from the support of all of us, the interests of all of us through the growth of the company to reflect. In the peak season of tourism, everyone's efforts have also been rewarded, but also strengthened our determination to work harder and achieve better results.

Looking back on this six-month work, I am very successful in completing my work, which is the company's cultivation, leadership care, education, support and help of colleagues, tolerate my shortcomings and mistakes, taught me to do things, only to have their own today. In the future, I will cherish, study hard, work hard, and faithfully fulfill the purpose of being honest, doing things in a real way, in the leadership and colleagues to give the stage, for the development of the company to do a responsibility. In the future work, I will work harder, "a hundred-foot pole further"!

Individual half-year work summary template essay 2

_ the first half of the year has quietly left, followed by the second half of the year stepped into our field of vision, looking back on the first half of the work history, the overall sweet and sour. Recall that I entered the company in 20 ___ year ___ month ___ has been to the present, has been working for more than 1 year. The first half of this year, the entire work of the state into the right track, and for me to engage in this industry anti-counterfeiting labels have a more comprehensive understanding of the success of the cooperation of the customer is also accumulating, while each successful cooperation with a customer is the recognition of my work, and reflects the value of my work in the position. But overall I still have a lot to improve. The following is my summary of this year's work deficiencies:

First, communication skills do not have

Daily contact with different customers and I communicate with them when they do not speak concisely, speak more cumbersome. Language organization and expression ability is the need to strengthen the improvement.

Second, the follow-up service for customers who have already cooperated is not in place

Look at the amount of their own successful customers slowly more, although the big customers are few and far between, but they are still doing their best to maintain each of the intention of a better customer, and to achieve the purpose from the intention of the customer to the real customer. Although the customer has been signed down, before the feeling that everything is fine, in fact, this idea is very immature, and then after a few months of work, coupled with Mr. Dai and Mr. Hu have a meeting with us to focus on the maintenance of old customers with the problem of good and bad. Indeed feel that a new customer development is more difficult, but for customers who have successfully cooperated with the fact that it is relatively simple, such as I have ___ an old customer, as long as the good maintenance of the words, in the future the process of turning a single will certainly be the first time to think of win-win anti-counterfeiting small weeks. So this not only continue to create profits for the company, but also on their own a work on the recognition. Therefore, this point I have to look at the long term.

Third, the customer statement does not do a good job of organizing

For our industry, there are peak season and off-season, for the off-season or near the time of the holiday greetings to customers, these should be done a good report summarized, and I do not do a good enough in this regard. Indeed, the statement is the seed of hard work every day, day after day, need to run their own heart, otherwise how to bear the fruit of victory. Leaders only through a clear statement to be able to know my work today and harvest how, and then targeted to correct and guide. And I do a good job every day complete and detailed statements can also be a clear and instructive work every day to order a summary of the work and the next day's work plan, so that the work is more targeted and purposeful. Then also more like a fish out of water.

Fourth, the development of new customers less

This year, I have successfully cooperated with customers mainly through telemarketing and network customer service and other channels to find customers, and their own customers really looking for very little, it is worthwhile to think about this point, there are some of the most important reason is that in order to not be good enough to miss any of the initiative to contact the Division I have a strong intention of the customer, and therefore the majority of the time spent in contact with the telemarketing customers, and ignored their own contact with the customer. Customers, while ignoring their own contact on the intention of the customer. The amount of new customers to develop their own this year is not much, this point in the next year to be very good to improve, and next year, a good plan, so that their time allocation is reasonable. To achieve the effect of both.

Comprehensive the above points is my work in this year's shortcomings performance, I will improve in the future work, there is a saying: smart people will not fall in the same place twice. Of course, who are willing to do a smart person, so the same mistake I will not repeat, and strive to do better. Hope that the company's leadership and colleagues *** with the supervision of me. A person is not afraid of mistakes, afraid of not know how to correct, and I want to do a mistake, and from the shortcomings into their own strengths.

In the first half of this year, the content of the work has not changed much, the main job duties are telemarketing, as the name suggests, is to reach a deal by phone sales. And I'm in this half year is mainly in the company through the network, telephone to get to communicate with customers, the work sounds every day sitting in the office, play a few phone calls or ___, customer service and so on to contact the customer, so it is very simple, but in fact the workload is still there, every day with the different customers to deal with, and the first time through the language of their own to leave a very good impression of the customer. In order to let the customer to our company's product quality more trust, in addition to the company's offer, more important is a service. To make customers feel that TongWin Anti-counterfeiting Company is a big enterprise with a very good service team, and it is like enjoying the process, the atmosphere of talking business into a friendly communication between friends. And let the strong intention of the first time the customer can think, think of cooperation with win-win anti-counterfeiting company, etc. These are with their own hard work is closely related, and as a sales person to have a very keen sense of smell the first time to feel the needs of customers. For the intention of strong customers in addition to good phone greetings, SMS greetings, ___ greetings also need to have a work enthusiasm infected customers, so that customers feel my sincerity from their own behavior. Then I believe the amount of customers will slowly accumulate.

Individual half-year work summary template essay 3

I to the company has been half a year, in the past days, I am mainly responsible for the core technical areas, the information center server room expansion design and construction and maintenance, the newspaper information system construction and project management, network and network security design and research to improve the technical management of the innovative

First, good ideological and political performance

My principle of dealing with people is "serious study, down-to-earth work, upright, happy life", on their own, I am strict requirements, work seriously, treat people sincerely, words and deeds are consistent, consistent with the table. To be law-abiding, modest and prudent, decent style, with good ideological quality and professional ethics. Positive demand for progress, unity and friendship, courtesy and integrity.

Second, the weight of the exercise, drumming up potential, better completion of the work

1, the newspaper group information center room platform safe operation, no major accidents, work in an orderly manner, the group's network and the overall normal operation of the system, the level of construction of the information room to reach a new height, air conditioning and ventilation systems, emergency lighting systems, fire systems, equipment room UPS power distribution systems, and the equipment room lightning protection and grounding system. The safety factor of the lightning protection and grounding system of the server room has been further improved.

2, the newspaper industry systems integration, management processes have been improved, the newspaper industry gradually upgraded the editorial process system, the Yumbo system has been for the newspaper people to provide a convenient and fast full-text search function, the newspaper through the strategic advertising system research, so that the advertisement management mode of computerized, scientifically and standardized, the advertisement data is more accurate, integrity and security. Newspaper Group's distribution system implementation has greatly promoted the newspaper industry since the process of distribution and scale, the secondary development of the newspaper industry performance appraisal management system, statistics out of the performance of journalists and editors, in order to carry out regular assessment, improve the enthusiasm of all staff to run the newspaper.

3. Realize the creation of the group's domain. System, editorial database system, file server system, UPS uninterruptible power supply monitoring system, but also at the same time to assist in the design and implementation of financial centralized management and monitoring, and gradually improve the integration of financial management.

4, to assist in completing the group newspaper digital building construction, supervision and improve the 3 floor distribution center, 8 floor business newspaper 7 floor administrative and business area structured cabling subsystems, network system access, scalability, so that its stability has been improved, so that regional demand can be changed, so that the network can be gradually transitioned to maturity, and to complete the 22 townships and districts network access, the system and the integration of the center of the newspaper. Operation has been transitioned to a multi-branch organization.

5, set up a network version of the anti-virus defense system, and linkage with the hardware anti-virus wall to reduce the security risk of the network, improve network security.

Third, to strengthen the sense of responsibility, carry forward the spirit of hard work, enhance the sense of innovation

Fourth, constantly strengthen the theoretical learning, expand the field of knowledge

Personal half-year work summary template essay 4

Years like a shuttle, time is like an arrow, and in the blink of an eye into the hotel food and beverage department work for half a year, the hotel has been full of. According to the catering manager's work arrangements, mainly responsible for the department of the daily operation of the restaurant, bar and stewardship department and the training of the department, the first half of the work carried out is summarized below.

As a director of the catering department, it also allows me to enter a new working environment in a new environment. All the work will start from scratch, many things are doing while groping in order to work with ease. I know that I am playing a role of the top and bottom, coordinating the left and right. Every day to do are some trivial work, as soon as possible to rationalize the relationship into the work is my important task, fully cooperate with the supervisor of the day-to-day work is my responsibility, which requires us to work with a strong sense of work, work attitude should be correct, the efficiency of the work to be fast, and strive to be thorough.

Reception is generally vip important reception, we shall not have any mistakes in the process of service, which requires us to do our best in all aspects, any problems that can occur to think of going to solve the problem, in order to serve the meal in the service is smooth, the meal before the preparations must be full, often have to check a few times, the guests dining on the floor and the back of the dining room should be closely coordinated to grasp the speed of good food is also very delicate. Each reception we will pay attention to, after the meal will be in a hurry to record the leaders of the dining habits and preferences for dishes, to facilitate the next meal targeted service.

Our service is embodied in the humanization of service, to strive for excellence, to create a sense of home for the guests. I now have less experience, there are still a lot of things waiting for me to learn. Sometimes it is inevitable that there will be mistakes in the work, the problems I will take as a warning, to achieve good results will rely on their own down-to-earth to do, we must redouble our efforts. Unified the service standard of each department, for each department training, inspection, supervision, assessment to establish the standard and basis, standardize the staff service operation. At the same time, according to the service requirements of the VIP room, the preparation of the VIP room service reception process, from the reception of consultants, language requirements, seat service, liquor sales, health standards, goods preparation, environmental layout, audio-visual effects, energy saving and other aspects of the clear and detailed regulations, to promote the quality of service in the VIP room.

In this half year through their own unremitting efforts to get the leadership recognized to complete a role change. Efforts to cooperate with the supervisor to do a good job of floor management, in line with the principle of seeking truth from facts, to do the top of the situation, the bottom of the report. The hotel's conference reception task is relatively heavy, the first half of the reception of many ___ of the important guests, but due to the frequent shortage of room service personnel for various reasons, which requires self-enhancement of the work consciousness, pay attention to speed up the pace of work, improve efficiency, and strive to be thorough and accurate to avoid omissions and errors.

Individual half-year work summary template template article 5

20__ year for our Shanghai Latex Factory is in an important critical moment, in the parent company and the factory director's office, the leadership of the party committee of the factory, the enterprise land replacement, the construction of the new plant, the relocation of enterprises and so on are in order, the first half of our Technology Development Center

(a) (ii) Department of all personnel from the overall interests of the enterprise, combined with the characteristics of the department, did some work, mainly in the following areas:

I. Basic work

1. Completion of the new two dry electronic inspection of the instrumentation part of the machine, and for the original model of the instrumentation exists in some of the irrationality of the improvement, to ensure that the new machine detects the advancement and reliability.

2. Cooperate, support and serve the workshop. The workshop of the old packaging machine and electronic inspection machine instrumentation part, the production line of the FM control part of the daily maintenance and repair to ensure that the production equipment is intact.

3. Cooperate with the factory to explore the condom quality issues to put forward the department's constructive suggestions.

4. electrical inspection equipment mapping and manufacturing work, due to the existing electrical inspection equipment drawings are incomplete, we carried out on-site equipment mapping, and then the original drawings were supplemented and perfected, and the construction site guidance.

ii. Assist the relocation team

1. Prepare and provide part of the reference data for the layout of the new plant equipment, and provide parameters and data for some of the equipment.

2. In order to make technical preparations for the manufacture of new glove production linkage line, visited, visited

Several manufacturers in the same industry, production equipment, and the production workshop of the relevant personnel for a number of discussions and communication.

3. the second half of the enterprise relocation of the preliminary preparatory work.

III. The second half of the work

In the second half of our technology development center (a) (ii) Department will continue in the factory party committee, under the leadership of the factory director's office, unity, and actively cooperate with the department of the staff resettlement work, do a good job in the construction of the new plant and the preparation of the manufacture of new equipment, in the construction of new products, new materials testing, development, and at the same time, and actively for the workshop services for the continuous improvement of product quality, cost reduction and ** * with efforts.

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