Article 23: The indoor heating temperature of users shall be18℃ 2℃ and not lower than 16℃. Heating enterprises shall, in accordance with the relevant provisions of the state, set indoor temperature detection points for residents' heat users and regularly detect indoor temperature.
Twenty-fourth: heating enterprises should establish and improve the heating emergency repair system and emergency plan for accident handling. Strengthen the management of standardized services, make the standards, contents and time of standardized services public and accept the supervision of users. Set the telephone number for repair and complaint, and deal with the problems reflected by users in time. The competent heating department shall supervise and inspect the service quality and heating quality.
If heating is stopped to users due to the responsibility of the operating enterprise, the heating operating enterprise shall refund or reduce the corresponding heating fee to users according to the time of stopping heating and the standard of the year.
Extended data:
The reason why the national heating temperature standard is18℃ 2℃:
When the indoor temperature is too high, it will affect people's thermoregulation function. Due to poor heat dissipation, body temperature will rise, blood vessels will relax, pulse will accelerate, and heart rate will accelerate. Because of the large temperature difference between indoor and outdoor, it is difficult for human body to adapt and it is easy to catch a cold.
Studies have proved that the suitable indoor temperature in winter is 65438 07℃ to 22℃. If the indoor temperature is often above 22℃, people will be exhausted and dizzy.
"Fever" mainly refers to the lack of water in winter environment and human body, which leads to the decline of immune function and resistance, and different degrees of internal heat and external cold symptoms, which can further lead to colds. Dry mouth, dizziness, sore throat, cough, irritability, tight skin, etc. , which often occurs during heating period, belongs to "heating disease", and I hope users can pay attention to it.
Xinxiang Municipal People's Government-Measures for the Administration of Urban Central Heating in Xinxiang City (Draft for Comment)