Summary of official reception of government agencies and units 1

I received the initial training for new employees in xx Bureau on xx, 21xx, and reported to XX Bureau on August 1, and worked as a cashier, taking charge of reception and warehouse.

I have been working for five months now. With the careful care of the unit leaders and the enthusiastic help of my colleagues, I have gradually adapted to the changes in the dual environment and identity from campus to institutions, from college students to civil servants, and I can conscientiously perform my duties subjectively. The specific performance is as follows: I am rigorous and meticulous in financial accounting, actively study the accounting system of inspection and quarantine system, and attend the training course for financial personnel of Hebei Bureau from August 11 to 15 to further understand and master relevant policies and regulations. At the reception, I was warm and considerate to the guests, properly arranged accommodation according to the guests' itinerary, and dispatched vehicles in time to facilitate the guests' travel and show the good image of Langfang Bureau. In the warehouse, I have detailed records of the daily necessities of the unit, such as register, requisition and purchase, which is convenient for statistics and management. In life, I continue to strengthen the study of political theory, improve my political accomplishment, consciously resist the erosion of decadent culture, maintain a frugal and simple life style, and constantly improve my comprehensive quality.

although I have made some achievements through just a few months' work and practice, there is still a big gap with the organizational requirements, mainly: lack of social experience, lack of work experience, more instructions and reports to leaders, less suggestions for leaders, and the initiative of work needs to be strengthened. In the new year, I will uphold the spirit of forge ahead, forge ahead in a down-to-earth manner, try my best to overcome my shortcomings, straighten my position, respect leaders, unite colleagues, learn with an open mind and seek truth from facts. Do more things, do small things, sharpen yourself in bit by bit practice, strive to improve the efficiency and level of work, and strive for greater glory and progress!

summary of official reception in government agencies and units 2

time flies, such as a blink of an eye. In a twinkling, we have stood on the tail of 21XX years. Looking back on the past 21XX years, my heart is filled with emotion.

In March, I went to xx Real Estate Co., Ltd. through an interview organized by the group company, and was mainly responsible for drafting and compiling the documents of the company's xx project. I have been working in the company for almost a year in a blink of an eye. During this period, I have made rapid progress through the support and help of leaders and colleagues and the constant tempering of my daily work. I would like to express my heartfelt thanks to the company for providing me with a growth platform and for its support and care on this platform. With your's help, I can be more handy in my work, and with your help, the company's development can be as high as sesame blossoms.

Next, I will report and summarize my whole work in 2113:

First, strive to strengthen my study and progress and improve my ability to draft documents

As an office clerk, constantly improve my writing skills and draft an excellent written material is my main goal, because many written materials are one of the ways for leaders to communicate with the outside world, and also a list that reflects the overall development of enterprises. Therefore, I always adhere to the principle of concise and accurate writing, and strive to make the written materials I provide correctly reflect the gist and intention of the leaders.

in this year's writing work, I have witnessed the change of my writing from crude to mature, from chaos to uniformity. I will take any written materials given by the leader seriously every time. I will look up books or use the internet for unskilled genres, and strive to make every written material perfect. At the same time, after the guidance of the leader, I am gradually familiar with many genres and can successfully write according to the company's requirements. The following are the types of documents I mainly plan to write:

1. Application reports: such as xx-related materials application, project personnel recruitment request, personnel transfer request and other application reports.

2. summary plan documents: xx project weekly, monthly, quarterly, annual summary plan, company weekly plan summary and other plan summary documents.

3. Contract documents: such as the agreement on the production and installation of outdoor billboards for xx project, the dredging contract for xx reservoir, the site leveling contract for ten mu of land and the bidding documents for related projects.

4. Institutional documents: such as xx project office rules and regulations, xx project computer use and management system, xx swan geese feeding management system and post responsibility system.

5. Feasibility report documents: feasibility report on the establishment of xx General Aviation Company, feasibility report on the construction of Swan Goose Breeding and Domestication Base, etc.

while successfully writing each genre document, I also made efforts to explore and carefully classify each genre document I drafted, carefully summarized it, explored its specific writing ideas, and made unremitting efforts to build an overall document writing framework.

second, actively realize the shaping and perfection of the ego, and enhance the reputation image of the company as a whole

As a place to handle comprehensive affairs, the office also has high requirements for the comprehensive quality of clerks. Therefore, in addition to drafting documents, I also constantly improve my self-cultivation and comprehensive quality, and strive to do a good job in the reception of visiting customers and the telephone consultation of calling customers, so that every word and deed of myself can correctly reflect the company's reputation and image, accurately convey the company's attitude and decision, and strive to carry forward the company's good corporate culture, such as assisting the office staff to receive the owners of Jinxing Community, Taocun Trade City Project and Daxindian Project, reasonably solving a series of problems in the real estate process, and helping to answer business households.

At the same time, in dealing with interpersonal relationships, I also actively change, adapt to the cultural atmosphere of the office as soon as possible, strive to maintain a good friendly relationship with every employee, and make my own efforts to create a harmonious office culture.

Third, correct work attitude and do every little thing carefully

There is a saying in historical stories: a nail damages a horse, and a horse loses its social status. Therefore, the details determine success or failure.

It is my requirement for my work attitude to do every detail job well. In my work, I can treat every job given by the leader as an important thing, go all out and do my best to complete it with high quality and high standard, so that every little thing can become a showcase of the company's reputation and culture. For example, do a good job in drafting and printing each document; Do a good job of receiving and replying to every email in time; Do a good job of informing and conveying every notice; Do a good job in purchasing and delivering every material of the project. These are actually trivial matters, but every trivial matter is an important matter. If it is not conveyed correctly, it will affect the overall cognition and evaluation of the company by the outside world. Therefore, in this respect, I have been making continuous progress, trying my best to improve myself and shaping a good public image for the company with my proper words and deeds.

Fourth, improve work efficiency and finish the tasks assigned by the leaders in a timely and effective manner

The level of work efficiency is a way to reflect the company's reputation and image, so trying to improve work efficiency has always been my way of working.

In dealing with the daily affairs of xx handed over by the leaders, I have fully achieved an efficient working style of determining the direction of work, not taking the wrong path, being well prepared in advance, not wasting wrong time, constantly learning new knowledge, and not making unnecessary efforts. Before dealing with everything, ask the leaders and colleagues who don't understand carefully, do not act until you fully understand it, make a careful plan before acting, and then give feedback in time during the action, make timely repairs, use PDCA's work cycle, and strive to successfully complete the work tasks ahead of schedule within the work period specified by the leaders.

the xx project is currently in the initial construction stage, so many things are the first time for the project, and they need to be prepared in a short time, such as the purchase of swans and geese and the equipment of related items. Without knowing the market situation, I made full use of the network and the surrounding network resources, actively prepared and inquired, and then successfully completed the provision of swan geese materials through active visits and multi-party comparisons, and arranged them in place reasonably according to the requirements, and completed all the tasks assigned by the leaders ahead of schedule within the specified time.

Of course, in the whole work, due to limited experience, lack of self-ability, and sometimes not strict with ourselves, there are quite a few mistakes, such as many loopholes in the drafting of documents, imprecise logic, imprecise expression, and often typos in the drafted documents. I would like to take this opportunity to make a profound review, and at the same time, I will ensure that I will strive to overcome and strictly demand in my future work, and strive to ensure that the written materials drafted are free of typos, the style of writing is maturing and the logic is becoming more and more strict, and I will fully shape and publicize the company's software culture.

21XX is a crucial year for me. After nearly a year's work, I have successfully transformed from a campus person to a social person, gradually abandoned those unrealistic ideas and devoted myself to my work. As my work became more and more handy, I began to think about how to make new achievements in my work in order to realize my own value. I have always been positive and unwilling to lag behind. I keep telling myself: I must do everything well and go all out. Through this year's experience, I deeply realized that carefulness and preciseness are the necessary working qualities of an office clerk, while mastery, familiarity and constant innovation are the key factors of mediocrity or Excellence.

Therefore, in the new year, I have set a new goal for myself, that is, to step up my study, enrich myself better, and meet the challenges of the new year with a full mental state. With the acceleration of xx project progress, there will be more tasks and challenges waiting for me next year. I am secretly cheering for myself, making continuous progress in my work, gaining a foothold in the challenges, and being down-to-earth. My eyes are not limited to the small circles around me, but should focus on the overall situation and future development. At the same time, I will learn from other colleagues, learn from each other's strengths, exchange good work experience with each other, and strive for better progress.

Summary of official reception in government agencies and units 3

Time flies, and the sun and the moon fly like flies. In the past year, with the care and help of department leaders and directors, I have worked hard to be dedicated and conscientious, and have successfully completed my own work and the work assigned by the leaders with pragmatic work style, firm ideological belief and full work enthusiasm. Focusing on improving the work efficiency and quality of the call center, I gave full play to my post functions, constantly improved my working methods, promoted the work efficiency of the call center, and successfully completed various tasks. The summary is as follows:

First of all, due to the continuous development of new residential areas, our business volume is also increasing. * * * received a phone call nearly () times this year. Among them, there were nearly () telephone calls for repair, including nearly () sudden accidents. When accepting unexpected accidents, report them to relevant departments and leaders at the first time, and communicate with users well, learn to be patient and tolerant, and need to tolerate and understand users. After the fault recovery, we will also pay a return visit to the users and report to the leaders as soon as possible.

Secondly, it is very important to take a friendly attitude towards the users and pay a return visit to them, so as to understand some opinions of the users on our services and help to understand the maintenance situation of the maintenance personnel and their suggestions.

As an excellent customer service staff, you should have the conditions of affinity, professionalism and instant truth, because the key person to ensure user satisfaction is every employee who answers the user's phone.

Finally, the first thing for customer service staff to solve problems for users is always to deal with users' emotions. Emotional service is also a part of their work. When they encounter users' dissatisfaction, they should take a correct attitude and deal with it in time. To make users satisfied, and to build a good customer service relationship as the service goal.

In this year's work, I also realized that mentality is very important in my work. In order to promote my work progress and constantly improve myself, I have to have not only passion but also a positive and peaceful mentality in my work. However, in the future work, we still need to learn from other people's experience to make up for our own shortcomings, and constantly enrich our professional and technical knowledge in order to better help users and make ourselves further.

I will try my best to correct the shortcomings in my past work, continue to work hard, always adhere to the attitude of asking if I don't understand, learning more if I don't understand, cooperate more with my colleagues and report more to my leaders, so as to better complete my job, arrange my work reasonably and contribute to the development of the company.

summary of official reception of government agencies and units 4

21xx is a year of promotion for the company. Since the document in XX this year was adapted to the document training of employees, everyone's work has become more standardized and the internal management has become more standardized. Our property services have been recognized by the owners and formed a benign interaction with them. I have the honor to experience with leaders and colleagues at all levels of the company and share the joy of every success of the company. This is also a precious experience in my life. I will summarize my work in the past year as follows:

1. Work:

At the beginning of this year, the LED curtain wall lamp on the west facade of Allianz Building was overhauled. The task was tight, the construction period was short, and the construction unit was chased hard. The construction supervision task was successfully completed as planned, which ensured the construction period and effectively controlled the quality. LED curtain wall lights have been running for nearly a year, basically trouble-free, achieving the original goal.

around may, I participated in the adaptation of the company's documents, put forward suggestions for improvement on the shortcomings of the original documents, and all the adaptations were completed in July. Two months before the document was adapted, the phenomenon of sharing the old and new documents was implemented. During this period, the old and new documents did not adapt. After many trainings and corrections, the new documents were basically operated in accordance with the new standards and procedures.

As a strong electricity foreman, lead employees to do a good job of equipment maintenance according to the annual plan, operate strictly according to the specifications of newly compiled documents, and fill in relevant forms. And do a good job in weekly work plan, employee scheduling, material procurement plan and so on.

in September this year, since the position was adjusted to operation supervisor, it was mainly to follow up the maintenance list and coordinate the work between departments, make reasonable arrangements, fully mobilize the enthusiasm of employees, and carry out cross-cutting cooperation among teams in the case of lack of staff in October and October. Complete the maintenance order in the early stage efficiently, so that employees can help each other and achieve the good habit of not dragging orders. Of course, in the early days, I was confused and confused, and I even suspected that I was not suitable for this job. Later, I found that as long as I constantly adjusted my mentality, although no one said it, I naturally knew what I should do as the general dispatcher of the project, and some things I didn't understand were solved, which suddenly made me suddenly enlightened. Now as long as I work, I will do things well with full enthusiasm. The adjustment of mentality makes me understand that there are opportunities to develop talents and increase knowledge in all positions.