Firmly establish the concept of development of large tourism, the development of large tourism planning. Today I have organized a 2020 tourist attractions work summary for you, I hope to help you.

2020 Tourist Attractions Work Summary Sample Part I

A year, in the leadership of the care and the help of colleagues have benefited greatly, both the quality of thought and work ability are constantly improving. Actively participate in the company held a variety of training to improve their business skills. Work in strict self-discipline, in strict accordance with the requirements of the company to successfully complete the leadership of the work of the task. On the occasion of the old year and the new year, the work of a year to summarize, in order to make more perfect achievements in the new year.

1. Do a good job of handing over work on time, checking the safety channel, signage, and other safety hazards such as anomalies, such as problems reported to the leadership in a timely manner.

2. Pay attention to personal image, appearance, and maintain a good state of mind. In the face of tourists have questions and need help, do enthusiasm, patience, thoughtful. If you find that there are dangerous or uncivilized behavior of tourists, timely discouragement, maintain the order of the scenic area.

3. adhere to the "prevention-oriented, prevention and elimination of the combination of" policy, regular inspection and maintenance of their posts in the region of the fire facilities, to understand the company's key fire prevention parts, to master the operation of fire equipment. Strengthen the fire knowledge learning, improve fire awareness, to ensure safety.

4. night should always be vigilant, to do diligent inspection, do not leave dead ends, more walking and watching. Carefully check the fire prevention, anti-theft and other situations, such as emergencies can be quickly in place, such as hidden dangers promptly deal with the report.

5. Strictly implement the company personnel and vehicles in and out of the scenic area management system, adhere to the principle. The company's leadership vehicles and notification can enter the park vehicle personnel. The company reception by the leadership notification, make a good record, after verification of civilized service release.

6. Strengthen learning, and constantly accumulate experience to improve the quality and business level.

7. seriously complete other tasks assigned by the leadership.

Although more than a year, their own work within the work of no major mistakes, an objective review of their own still have the following shortcomings, looking forward to further strengthening in the future work to correct.

1. Work attitude is not positive enough to stabilize, to be further improved.

2. Grooming, service is not thoughtful, handling strain is not flexible.

2020 is about to pass, the new year has always been the "safety first, prevention-oriented" approach to the implementation of the work to the "four one" standard of good service to every tourist. Continuously improve their own service consciousness and service standards, so that leadership satisfaction, so that tourists are satisfied. For the ___ of the splendor of their own modest contribution!

2020 Tourist Attractions work summary essay two

Combined with the actual tourism industry in the city, and actively organize travel-related enterprises to study the "Implementation Rules", and conscientiously implement the provincial government and the Provincial Tourism Bureau standardization of construction of the work of the arrangements for the deployment of the city's tourism industry is gradually moving towards the procedural, institutionalization, standardization. Now the city to carry out tourism standardization work is summarized as follows:

First, strengthen the leadership, clear responsibility for the work

The establishment of the organization and leadership institutions. In order to effectively do a good job in the construction of tourism standardization, the Bureau attaches great importance to the leadership, immediately to the municipal government in charge of the mayor of the special report on this work, October 29, 2010, the Municipal Government Office issued the "___ Municipal People's Government Office on the issuance of tourism standardization pilot implementation of the program of the notice" (Lu City Office of the Office of the letter 〔2010〕 No. 224) document; set up to the municipal government in charge of the deputy mayor as a Group leader, a deputy secretary-general, the Tourism Bureau and the Quality Supervision Bureau as deputy leader, 13 municipal departments as members of the ___ City Tourism Standardization Pilot Coordination Working Group, the office is located in the Municipal Bureau of Tourism, the specific organization and implementation of the city's tourism standardization demonstration of the pilot work.

Second, clear work tasks, and actively carry out the pilot work

In order to promote the standardization of tourism work in our city, the standardization process, our bureau according to the "___ Provincial People's Government General Office & lt; on the issuance of tourism standardization pilot to create tourism standardization demonstration of the implementation of the program of the province's notice & gt;" developed "___ City, the implementation of the pilot work of tourism standardization program", clear the work tasks, put forward to the municipal tourism standardization model work. Clearly defined the tasks, put forward to 2012, the city should basically form a "government-led, departmental cooperation, up and down linkage, multi-participation" working mechanism. On the basis of upgrading the pilot system of tourism standardization, cultivate tourism standardization demonstration enterprises 4; the preparation of enterprise standards 4; gradually cultivate a team of tourism standardization personnel, the pilot period to carry out training for 2400 people; gradually form a more complete standardized tourism product system, adding 5 A-class tourist attractions, 6 star-rated hotels, a green tourist hotels, 4 grade travel agencies, a professional tourism The working objectives of the company include: 10 shopping spots for special tourist commodities, 15 star-rated farmhouse/countryside hotels, 2 rural tourism demonstration townships (towns), and 7 rural tourism demonstration villages. Seriously organize and mobilize the city's districts and counties Tourism Bureau, travel-related enterprises to participate in the "standardization pilot unit" declaration. December 17, 2010, the city held the city's tourism standardization pilot meeting, four-star hotels, tourist attractions above the 3A level and the first-class travel agency*** counted 11 travel-related enterprises participated in the meeting. The meeting, the city quality supervision bureau standardization section chief to the meeting and the travel-related enterprises to participate in the pilot work of tourism standardization made a detailed guide, the city tourism bureau deputy director Wu Xiao on the city's tourism industry standardization work made comprehensive arrangements for the deployment.

Third, the specific work measures

In order to ensure the smooth development of tourism standardization work, we have taken the following measures:

First, the municipal government issued the "___ city to create a model city of tourism standardization implementation plan", to determine the 11 travel-related enterprises as a pilot unit, the use of administrative means to ensure that standardization of the implementation of work. The second is to actively contact the Municipal Bureau of Quality Supervision, seriously discuss the tourism standardization work related procedures and methods, in order to tourism standardization work organization and implementation; third is to organize the city's tourism standardization backbone to participate in the Provincial Tourism Bureau organized by the standardization of the work of the training sessions, in order to tourism standardization work to promote the fourth is to the Municipal Bureau of Quality Supervision of Tourism to order the "compilation of commonly used standards of the service industry", "standardization of the service industry organization guide, Compilation of Tourism Standards and Regulations" and other related books and organize the whole bureau to learn the basics of standardization, so that the standardization of tourism standardization work; Fifth, in the "___ Daily News" and other media reported on the standardization of tourism standardization work related to the situation in the ___ Tourism Government on-line tourism standardization work to increase the publicity efforts. Sixth, the establishment of tourism standardization document library, collection, standardization of all the contents of the work, including text, pictures, so that access.

Fourth, the tourism standardization work to achieve results

Through the creation of the work, the industry from the "I want to implement standards" to "I want to implement standards", the formation of "so that the tourism standard has become a habit of behavior of tourism". People's behavioral habits," the understanding. Over the past year, the city has added 2 model rural tourism townships, 7 model villages, 2 star-rated hotels, 5 star-rated Nongjiale/countryside hotels, 2 A-level scenic spots, and 1 professional tourist bus transportation company; 27 kinds of newly-selected ___ featured tourist commodities, 2 A-level featured tourist shopping spots, and 43 tourist commodities production enterprises; the Huangjings, Tianxiancou, and Fangshan scenic spots are actively promoting the construction of 4A-level scenic spots, and the Dongwu scenic spot has become a 3A-level scenic spot. The hole nest scenic area to create 3A level scenic work steadily advancing; in accordance with the five-star hotel standards for the construction of the main body of the Hejiang Jiuyang Hotel has been completed, is now in the renovation stage, and get the provincial star assessment experts twice on-site guidance, and there are three five-star hotel standards according to the hotel's planning the construction of the hotel is progressing well.

V. Next Steps

"Twelfth Five-Year Plan" period, we will focus on the municipal government put forward the "Tourism Industry Development Three-Year Enhancement Plan", pay close attention to the tourism industry, national, industry and local standards for the implementation of tourism through the standardized construction of tourism, the tourism work, the development of the tourism industry. Standardized construction, tourism work, tourism products, tourism, such as the basic terminology for constraints and norms; publicity series of tourism standards, expanding the social awareness of the standard and the impact of the implementation of a series of tourism standards to further improve the quality of tourism products, cultivate the tourism industry brand, enhance the level of tourism services and the core competitiveness of the tourism industry for the purpose of the city's tourism industry "Three-Year Enhancement Plan" to lay a solid foundation for the city's tourism industry. Three-year enhancement program "solid foundation.

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