1 According to the renovation of the banquet hall on the first floor and the improvement of guests' dining service requirements and service details, employees' skills training, opening service awareness training, VIP reception service process training and family-friendly service, and conference reception service process will be trained and improved.

2 The banquet on the first floor will be upgraded to a multi-functional line, and VIP reception, large-scale meetings, high-standard meal sharing systems and buffets will be launched when there is no large banquet, so as to develop and increase income.

3 Enhance employees' awareness of opening and selling, enhance employees' awareness of benefits, strengthen cost control and save expenses. And ask employees to take action.

4 Make preparations for the reception of "Food Festival", and let employees know the characteristics of Huizhou cuisine, so as to better sell it to guests.

5 Do a good job in this position at work and often go to the floor to learn and know the guests, get familiar with them and communicate with them, so as to improve the marketing ability. Keep learning, improve yourself, and strengthen sales business knowledge and all aspects of knowledge learning.

6 The Dining Room will be built on the original basis, making it more warm and comfortable for guests to eat. A more humane dining environment.

7 because of the large turnover of staff in the catering service industry, there are many new employees in our hotel. As an important part of the restaurant, whether new employees can integrate into the team as soon as possible and adjust their mentality will directly affect the whole team and service quality. The purpose of talking according to each employee's different personality characteristics and entry situation is to adjust their mentality to face up to their work and understand the characteristics of the catering industry so that employees can be fully prepared psychologically and quickly integrate into the collective. The intensive training of gfd, manners and etiquette, service process and skills for new employees before taking up their posts has made them deeply realize that it represents the image of the hotel and strictly abides by the standardization of the operation of four-star hotels.