it's actually very simple. it's in the recruitment information. . Hehe, many of my students have this to fool me. . But we can work together. Or go to Baidu to search for information about similar positions, and generally have job descriptions. I don't know exactly what you do, but you can supplement your question. For example: Call Center Customer Service Supervisor Job Description: 1. Handle and track upgrade complaints and important emergencies to ensure smooth operation. 2. Be responsible for on-site management of the call center, find opportunities in on-site work, make improvement plans and track the results, so as to improve the quality of the team's telephone service and achieve the goals of CHAMPS. 3. Lead a team of 41-61 people to achieve the goal of Team KPI. 4. Through one-on-one communication, listen to the voices of employees and managers, help them solve problems, and give support, encouragement and feedback. 5. Make a training plan and follow up the training results; Assist in developing and leading the corresponding courses according to the training needs. 6. Tutor the operation team leader and track and audit his daily work performance. 7. Use the existing performance management tools to be responsible for personnel development, performance tracking and employee counseling. 8. Integrate and analyze the operation report, find out the opportunity points, formulate the corresponding improvement plan, optimize the operation process, track and ensure the implementation. 9. Manage the functional teams such as order change, scheduling, quality control, training and administration. 11. Make a recruitment plan and implement it according to the business needs. 12. Complete the project work assigned by CSC manager. Purpose: Stir-fry delicious pasta for customers. Work requirements: be serious and responsible, be able to adapt to the high-paced working environment, obey the work responsibilities and work standards arranged by the shift. (1) Speed up the order making and serve customers within the standard customer service time. (2) Make products according to the standard. (3) Obey the shift arrangement and integrate into the team. Actively help other employees when they need help. (4) Complete the tasks assigned by superiors. Difficulties: The busiest time of work is during the meal period. Accelerating the speed of making orders is the key, and early entry is the priority. Taboos: It is forbidden to sneeze, buckle your nose and dig ear wax during work.