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Lancome related events
It was exploded for 5 years and failed three times.

On July 20 1 1 year, Wenzhou industrial and commercial bureau issued a spot check announcement on summer commodity quality, and 12 batches of commodities were unqualified. International brands such as Lancome and Sisley also failed to pass the test, and some brand products even exceeded the standard of mercury. Lancome has been found to be unqualified three times since 2006.

20 1 1 year

The reporter learned from the announcement of summer product quality inspection issued by Wenzhou Industrial and Commercial Bureau that 12 of the 69 batches of summer products sampled by Wenzhou Industrial and Commercial Bureau on 20 13 were unqualified, and international brands such as Lancome and Sisley were unqualified, and some brand products even exceeded the standard of mercury.

At the same time, the industrial and commercial personnel also found that some cosmetics were not marked with standardized Chinese characters, such as "Cosmetic Name", "Name of country or region of origin (Chinese mainland, Hongkong, Macau and Taiwan Province Province) and the name and address of legally registered agents, importers or distributors in China" and "Imported cosmetics for non-special purposes should be marked with the registration number of imported cosmetics", so Lancome and Sisley failed to pass the customs.

In 2009

The second quarter of 2009. Wenzhou Industrial and Commercial Bureau organized the quality monitoring of cosmetics products in the circulation field for cosmetics stores such as South Zhejiang Agricultural Trade, Times Square and Kaitai No.1 Bridge. Monitoring * * * extracted 32 batches of goods. After inspection, 22 batches were qualified and unqualified 10 batches, with a qualified rate of 68.5%.

The main problem found by monitoring is that the label is unqualified. According to GB 5296.3- 1995 "General Label for Consumer Cosmetics", imported cosmetics should indicate: the country of origin, the name and address of the manufacturer or the name and address of the legally registered distributor, importer and agent in China; The approval number of imported cosmetics hygiene license, etc. In this spot check, the labels of cosmetics such as Lancome new cleansing cream and Clinique special moisturizing cream (butter) sold by Wenzhou Fashion Shasha Cosmetics Sales Co., Ltd. were unqualified, such as: no production address and date; No production license number. It is found that some cosmetics even have no Chinese logo (parallel cosmetics are more likely).

In 2006

After SK-II cosmetics were found to contain chromium and neodymium, four famous cosmetics brands, Clinique, Lancome, Dior and Estee Lauder, were also involved in the storm, and six kinds of powder cakes were found to contain prohibited substances such as chromium and neodymium by the Hong Kong Standards and Appraisal Center. Yesterday, both Estee Lauder Group and L 'Oreal Group insisted on product safety.

L' Oreal Company responded

In response to some media reports about "Wenzhou Industrial and Commercial Summer Product Inspection Announcement, Lancome and other brands failed" and the so-called "Lancome failed in three inspections in five years", L 'Oré al (China) Co., Ltd., a subsidiary of Lancome brand, hereby declares the following.

1. The authorized official sales channels of Lancome brand in China are: Lancome counters in large department stores, Lancome counters in airports, Lancome counters in Sephora, Lancome Electronic Mall and Sheyanmei Electronic Mall.

2. Upon contact and verification with Wenzhou Industrial and Commercial Bureau, it was clearly stated in the Announcement of Wenzhou Industrial and Commercial Bureau on 20 1 1 Summer Commodity Quality Monitoring issued in official website on June 30th that the name of this spot check was "Lancome Rose Moisturizing Water" from Wumalin Cosmetics Store in Lucheng District, Wenzhou City. This cosmetics store is not the official sales channel authorized by Lancome brand in China, and has no business relationship with Lancome brand.

3. None of the products sold by Lancome brand through official channels in China market has the official name and label "Lancome Rose Moisturizing Water".

4. Please refer to the following link for the Announcement of Wenzhou Administration for Industry and Commerce 201KLOC-0/Quality Monitoring of Summer Supplies in Circulation Field and its annex "Unqualified List of Quality Monitoring of Summer Supplies".

5. All products sold by Lancome brand through official channels in China have been approved by China State General Administration of Health and Quarantine and other relevant institutions, and strictly meet the safety and hygiene standards, so consumers can buy with confidence.

As the leading brand of high-end cosmetics in the world, Lancome has been committed to providing consumers with the safest and most effective products. In order to protect the legitimate rights and interests of consumers, we remind consumers to make purchases through official channels approved by Lancome.

Lancome China said that it has not cooperated with any group buying websites.

At the end of 20 10, Jumeiyoupin, a group buying website, cooperated with Lancome China official website and online shopping mall to carry out group buying activities for Lancome products. Afterwards, the CEO of Jumeiyoupin repeatedly said in an interview that "Jumeiyoupin and Lancome have official cooperation, and the other party official website supplies us". However, some consumers later found that some Lancome products sold by Jumei website did not have the cosmetics import license mark.

Relevant persons of Lancome China said that Lancome officials have not cooperated with any group buying websites, and the company has sent lawyers' letters to some group buying websites. In response to Lancome's statement, Jumeiyou said that the official cooperation between Jumeiyou and Lancome is not with the latter's brand headquarters, but with the e-commerce department. For the import license marks of some Lancome products questioned by consumers, Jumeiyou said that it is necessary to inquire in the background whether the products are purchased by the purchasing department or through brand cooperation.