1 The layout of the hotel is basically reasonable, which is convenient for the normal activities of guests in the hotel.

2 * * * Information graphic symbols conform to GB/T10001.1and GB/T1000/.2.

There are heating and refrigeration equipment suitable for the local climate, and the area is well ventilated.

4. Facilities and equipment should be kept clean, hygienic and effective.

All instructions and service terms should be expressed in at least Chinese and English.

Able to provide services in English.

7 hall

A. There is an anteroom and a general service desk suitable for the hotel's scale and star rating;

B the main service desk is located in a conspicuous position in the lobby, with new decoration, sufficient light and signs in Chinese and English; The receptionist provides reception, inquiry, checkout and message service in Mandarin 24 hours a day;

C. provide fax service;

D. The main service desk provides hotel service publicity materials, room price list, introduction of local tourist attractions (spots), tourist traffic maps, newspapers and periodicals, and timetables of major means of transportation;

E. there is a baggage car to provide baggage storage and retrieval services;

F. provide small luggage storage service;

G. there are managers on duty 24 hours a day;

H. set up a rest place for guests.

8 guest rooms

A. At least 20 rooms (sets) are available for rent;

B. The door lock is a concealed lock with anti-theft device, and an emergency evacuation map and related instructions are posted in a prominent position;

C finely decorated, with soft beds, tables and chairs, bedside tables and other supporting furniture, with good lighting;

At least 75% rooms have bathrooms, equipped with buckets, basins, showers or bathtubs (with shower curtains). There is a separate public toilet for men and women and a separate public bathroom for men and women on the floor without bathroom in the guest room, which is equipped with shower curtain. Take effective anti-skid measures, supply cold water for 24 hours and hot water for 18 hours.

E. adequate lighting and shading curtains;

F. If you have a convenient telephone, you can call or use a prepaid telecommunication card to make international and domestic long-distance calls, with instructions;

G. Have a color TV set with clear picture quality;

H. There are noise prevention and sound insulation measures;

First, there are hotel service guides, price lists, and guest instructions;

J there are at least two kinds of power sockets;

K. Rooms and bathrooms should be thoroughly arranged once a day, and sheets, sheets and pillowcases should be replaced daily or at the request of guests;

Provide laundry service in length;

Rice (short for meter) provides hot and cold drinking water for 24 hours.

9 catering

A. A well-lit dining area with tables, chairs, tableware and lamps;

B. be able to provide breakfast service;

C. provide food delivery service at the request of guests;

D keep the catering production area and utensils clean, tidy and sanitary;

10km * * * area

A. provide return lines or parking lots;

B. There are passenger elevators in buildings with floors 4 and above;

C. having a public telephone and a local telephone book;

D. there are separate toilets for men and women;

E. selling stamps, sending letters and selling tourist daily necessities;

F. emergency lighting is available.

G the corridor wall is clean and decorated, with sufficient light for 24 hours and no obstacles. Emergency exits shall be clearly marked and reasonably located.