Excuse me, do you have any laundry?

The laundry man came to collect it.

The laundry attendant came here to collect clothes.

If you have any clothes, please put them in the laundry bag behind bathroom door.

If you have any clothes to wash, please put them in the laundry bag behind bathroom door.

Please tell us or indicate on the list whether your clothes need ironing, washing, dry cleaning or mending, and when you want them back.

Please tell us or write down on the laundry list whether your clothes need ironing.

When washing clothes, dry cleaning or mending clothes, you should also indicate the time when you need to pick them up.

1 18. What if the clothes are damaged?

What should I do if I break my clothes while washing them?

In this case, the hotel should of course compensate.

If so, the hotel should certainly compensate.

120。 Would you please send someone up to get my laundry?

Excuse me, could you send someone to collect the clothes?

12 1. A waiter will come up in a few minutes.

The waiter will be here soon.

Will the color fade when washing?

Will the color fade when washing?

We will dry-clean this skirt.

We will dry-clean this skirt.

124. We will sew it up before washing.

We will sew the lining before washing.

When can I get my laundry back?

When can I get my laundry back?

126。 But do you want fast service or same-day service?

However, do you want express service or same-day delivery?

I want to wash this sweater by hand in cold water.

This sweater should be washed by hand in cold water.

Dialogue a

(Explain how to get services)

(A: Room Attendant B: Guest)

A: Excuse me. Do you have any laundry? The laundry man came to collect it.

No, not now, thank you.

If you have any clothes, please put them in the laundry bag behind bathroom door. The laundry people come to collect it every morning.

B: Thank you.

A: Please tell us or indicate on the list whether your clothes need ironing, washing, dry cleaning or mending, and when you want them back.

I see. What if there is laundry damage? I wonder if your hotel has a policy to deal with this matter.

A: In this case, the hotel should certainly compensate. The amount of compensation shall not exceed ten times of the laundry.

That sounds reasonable. I hope there is no damage.

A: Don't worry, sir. The laundry department has rich working experience.

B: All right. Thank you for your information.

A: Not at all.

Dialogue b

(Express service)

(A: Laundry Attendant B: Mrs. Bell)

A: What can I do for you?

B: Would you please send someone to pick up my laundry? Bell, room 908.

A: Certainly, Mrs. Bell. A waiter will come in a few minutes.

B: Good. I also have a silk dress. I don't think it fades easily. Will the color fade when washing?

A: We'll dry-clean this skirt. Then it won't fade.

B: Are you sure? Very good! The lining of my husband's jacket is loose. It may tear further when washing.

A: Don't worry, madam. We'll sew it up before washing.

B: That's good. Now, when can I get my clothes back?

A: It usually takes two days to wash clothes. But do you want express service or same-day delivery?

B: What's the difference in price?

A: There's a 50% charge for the express, but it only takes five hours.

B: On that day, can I get my clothes and skirt back tonight?

A: Yes, madam. All deliveries will be completed before six o'clock.

B: Then I'll take the express train.

Dialogue c

A: Can I help you?

B: Yes. I have some clothes to wash.

A: Certainly, sir. Can you fill out the laundry form?

May I use your pen?

A: Of course. Here you are.

B: Thank you. Oh, I don't want to starch these shirts.

A: No sizing. I understand, sir.

B: I also want to wash this sweater by hand in cold water. Otherwise it may shrink.

I see. Wash it by hand with cold water.

When will they be ready?

A: We'll deliver it around 6 o'clock tomorrow evening.

Very well, thank you very much.

Words and phrases

Notify v.

Iron; iron and press

Dry cleaning; dry-clean

Compensation; compensate

Repair.

Suture.

A person who washes and irons clothes for guests in a hotel.

lightfast

Quick service and quick cleaning service

Paste (clothes, etc.) to make it hard.