I suggest you read this book, The Complete Book of Modern Hotel Management System. The above records are very detailed
hotel logistics management system
Chapter 1: accommodation instructions
Chapter 2: canteen management system, rough machining and hygiene management system
Chapter 3: doorman management system
Chapter 4: logistics management system, security captain's responsibilities
Chapter 5: logistics management system, security personnel's responsibilities
Chapter 6: logistics management system, security personnel assessment management system. Total management punishment regulations
chapter 8: fire management system
chapter 9: canteen management system
chapter 11: collective dormitory management system
chapter 11: logistics management system, east gate access system
chapter 12: logistics management system, warehouse management system
chapter 13: canteen management system, staff system
chapter 14. Degree
Chapter 16: Regulations on Staff Dormitory Management
What is logistics management
Logistics management is a process in which managers use certain principles, methods and means to make all members work hard through a series of specific management behaviors and leadership activities to achieve the objectives of logistics work.
Logistics management is a form of management and a manifestation of the general essence of management in logistics management. Because the logistics department is an organization that provides material support for the functional activities of a unit, its task is to serve the functional activities. Therefore, the task of logistics management is to use various management means to create a logistics support force far greater than the sum of each individual's activities by organizing, commanding and coordinating the activities of logistics staff, so as to complete logistics tasks with high efficiency and high quality, and then ensure the smooth development of unit functions. Logistics management is a very important and often neglected management activity in the management work of a unit. Other things being equal, the quality of a unit's logistics work mainly depends on the management level.
according to Marxism, management has a dual nature, that is, it has a natural attribute associated with productive forces and a social attribute that is mutually restricted with productive forces. Logistics management is closely linked with the progress of science and technology and the development level of productivity. Productivity and the level of science and technology directly determine the level of financial and material management and the quality of personnel in logistics work, which is the expression of the natural attributes of logistics management. On the other hand, logistics management is a means used by the class that owns the means of production to adjust class relations and safeguard the interests of this class. It has the nature of being linked with production relations and has a distinct class nature in class society. Logistics management under the socialist system no longer embodies the relationship between exploitation and exploitation, but the objective requirement of equality and mutual assistance among people, which is the social attribute of logistics management.
We might as well first examine the explanations of this concept in several famous English dictionaries. Webster's New World College Dictionary (4th edition) explains that logistics(1) is a branch of military science, which studies the procurement, storage and transportation of materials, personnel and facilities. (2) refers to the management of the execution of a specific task. The Commercial Press/Random House Webster's College Dictionary: Logistics is a branch of military science, which studies the acquisition, maintenance and transportation of equipment, supplies and personnel, that is, logistics. Cambridge International English Dictionary: logistics is a plural noun, which means the careful organization (i.e. logistics management) of complex military operations or enterprise activities in order to make them successfully and effectively implemented.
from the definitions of the above-mentioned famous dictionaries, it can be concluded that logistics in English refers to logistics, logistics management and logistics science. Logistics represents a series of logistics activities (such as transportation, warehousing, service, information, etc.), and logistics management is the management of a series of actual logistics activities. Because logistics is always organized and managed, logistics and logistics management are just two sides of the same thing. Logistics is a discipline that specializes in logistics or logistics management. Therefore, logistics can be considered as a polysemous word. If the domestic logistics industry had directly introduced "logistics" from the United States and translated it into logistics, logistics management and logistics science, it might not have caused ambiguity in the understanding of logistics concepts today. However, because the domestic logistics industry first accepted the Japanese concept of "logistics", it used to correspond logistics with logistics, redefined it and wrote it into Chinese national standards. From then on, the word logistics is less translated into "logistics" and translated into "logistics" (this article follows the domestic practice and translates logistics into logistics). However, the standard definition of logistics in China is different from that in English logistlcs.
the significance of logistics management
it is of great significance to understand the duality of logistics management.
the natural nature of logistics management determines its natural scientific nature, which is something unique under different political and economic systems and can be used for reference. That is to say, in logistics management, we should not only sum up and apply our own successful experience, but also learn from foreign experience in principle and learn from foreign advanced technology and scientific management methods.
the social attribute of logistics management determines its distinct class nature. Socialist logistics management should adhere to the socialist direction, reflect the requirements of the proletariat, adhere to the party's principles and policies, and always carry out the purpose of serving the broad masses of the people, which cannot be shaken at any time and under any circumstances.
content of logistics management
from the content point of view, logistics management has very rich content.
logistics management includes financial management (financial planning management, budget fund management, extra-budgetary fund management, financial activity analysis and financial supervision), property and material management (fixed assets management, materials and low-value consumables management), capital construction management (planning management, design management, preparation before construction, construction organization management, completion acceptance and settlement), real estate management and maintenance (real estate property rights and archives management, housing use management, and so on). Maintenance management and economic management of houses and ancillary equipment), water heating and electrical management (power supply and consumption management, water supply and drainage management, heating management and economic management), food management (food quality management, food cost management, nutrition and hygiene management, food service management and food economic management), automobile transportation management (vehicle management, service management, safety management and economic management), medical and health management (medical quality management, food economic management)
functions of logistics management
logistics management has two basic functions: the function of organizing logistics services according to the rules of functional activities of the unit, and the function of promoting socialist production relations and mobilizing people's enthusiasm through management. A correct understanding of the functions of service and management is of great significance for us to fully understand the content of logistics management, adhere to the socialist direction, and implement scientific logistics management and socialization of logistics services.
[ Edit this paragraph] Characteristics of logistics management
Logistics management has seven characteristics different from other management activities because it performs service functions in various units.
(1) sociality. The social characteristics of logistics management can be understood from three aspects. The first is the content of logistics management. Because the logistics services that the society may provide at present can't meet the needs of all units, and the situation of logistics run by organs and enterprises and institutions can't be completely changed in a period of time, therefore, the logistics services of all units are all-inclusive. The second is the connection between logistics management and society. The logistics of each unit can not be separated from the supply of society, whether it is materials, equipment, energy, transportation, personnel, technology, space and information, it must be provided by society, and the logistics of each unit should be restricted and influenced by society, which is the general logistics of logistics work of each unit. Third, the development direction of logistics management. The logistics services of all units are developing in the direction of socialization. With the progress of society, more and wider logistics services will be gradually undertaken by the society, and the socialization of logistics services will be realized sooner or later. Sociality requires logistics managers to pay full attention to and use all kinds of social conditions to serve their own units, and at the same time, they should try their best to create conditions to serve the society and change the closed logistics management.
(2) economy. Logistics work is both administrative work and economic work. Logistics service labor belongs to commodity economy. The essence of logistics work is to allocate logistics resources efficiently through market economy means and four links of production (labor), exchange, distribution and consumption, and economic accounting is an important content of logistics work.
(3) service. Logistics work is service work. From the perspective of its management object, logistics work does not directly reflect the functions of a unit, but the service work carried out by the functional activities of the unit. Service is a feature of logistics management, and it is also the whole meaning of logistics management.
(4) timeliness. The functional activities of each unit are a process with strict organization and strict procedures. Logistics services for functional activities must also be managed according to the requirements of these procedures. Every service work has a definite time requirement because of the needs of functional activities, which determines that logistics management has a strong time characteristic. This is one of them. Second, timeliness is also reflected in "logistics first". Any activity must be guaranteed by certain material conditions, and based on certain material conditions, logistics work is to provide the foundation and premise. Thirdly, timeliness is also manifested in the fact that many logistics work is influenced and restricted by the seasons. If it violates the requirements of the seasons, mistakes will occur and losses will be caused.
(5) complexity. Logistics management is heavy and has many tasks, which is the main feature of complexity. Such as personnel, finance, materials, equipment, infrastructure, housing, meals, transportation, medical care, health, gardens, environmental protection, family planning, early childhood education and other comprehensive services are all managed by the logistics department. Strong policy is another characteristic of its complexity. Financial and economic discipline, infrastructure regulations, vehicle allocation principles, salary adjustment and payment, etc., the logistics management department must act in accordance with the established guidelines, policies, decrees and regulations of the party and the state, and must not act at will. It involves a wide range and has many internal and external relations, which is the third characteristic of the complexity of logistics management. At present, the "logistics" in society is still not perfect. In order to complete this comprehensive main service, all units will inevitably form a "large and comprehensive" logistics service system. The logistics organization is huge and the service items are complete, covering almost all matters such as clothing, food, housing, transportation, health, old age, illness, retirement and death. To complete these services, logistics should not only deal with every employee of the unit, but also keep close contact with the relevant departments of society, not only vertically, but also horizontally, involving not only people, but also money, goods, time and space.
(6) mass. A lot of work in logistics management is closely related to the masses, serves the masses and has a close relationship with their immediate interests. It must be supervised and tested by the masses every day. In order to do a good job in logistics management, we must also persist in promoting democracy and adhering to the mass line, which is an important way to rely on and trust the masses and do a good job in logistics management.
(7) knowledge is multidisciplinary. Logistics management needs extensive knowledge as the foundation, involving management, accounting, education, psychology, sociology, law, etc. in the field of social science, and involving a wider range of disciplines in the field of natural science. In the logistics work, the knowledge is multi-disciplinary, which is manifested in the variety of professional skills, and everyone has one or several majors. This requires logistics managers to have extensive knowledge and common sense of various professions, carry out scientific management, gradually realize standardization, standardization and institutionalization of all work, and constantly improve the level of scientific management with modern management means and methods.
The role of logistics management
The role of logistics management is determined by the basic functions of logistics management, which are mainly embodied in the following aspects:
(1) Providing reliable material guarantee for functional activities. If a unit's functional activities want to be carried out normally, the logistics department must arrange the necessary conditions and facilities to do a good job in advance and provide logistics services, which is the material basis for the normal functional activities. Only by strengthening logistics management can these basic material conditions be reliably guaranteed. The guarantee function of logistics management is determined by its basic function, and this function is determined by the basic function of logistics management, so this function is the basic function of logistics management.
(2) It can improve the utilization rate of people, money and things, thus promoting the efficiency of functional work. If we only have sufficient material security without scientific organization and management, the efficiency of the work will not be improved. Doing a good job in logistics management can make people, money and things combine in the best way and make full and effective use of them, thus mobilizing people's subjective and dynamic role and achieving "making the best use of people"; Improve the efficiency of the use of funds, so as to "make the best use of money"; Give full play to the potential of materials and equipment and make the best use of them. All these are the necessary conditions for functional work to be carried out efficiently. The role of all management is to improve efficiency, otherwise there is no need for management. In this sense, this role is the main role of logistics management.
(3) It can reflect the Party's concern for the masses and the superiority of the socialist system, and promote the enthusiasm of workers. Logistics work is closely related to workers' lives and personal interests. Many of the Party's principles and policies, the Party's concern for the masses and the superiority of the socialist system are often reflected through logistics management. Doing a good job in logistics management will inevitably make the party's principles and policies implemented, send the party's concern for the masses to the hearts of the masses in time, and fully embody the superiority of the socialist system, so that workers will love the party and socialism more. Doing a good job in logistics can provide employees with a comfortable living and working environment, relieve their worries and practical difficulties, and employees will love their work more, devote themselves to their work with great enthusiasm, give full play to their enthusiasm and complete their jobs.
(4) Promote the construction of socialist spiritual civilization. Logistics work is service work, and service work is mostly the "window" of the unit. Doing a good job in logistics management and holding these "windows" is beneficial to the construction of socialist spiritual civilization. Through the civilized service of the logistics "window", be polite to others, educate people, and cultivate noble productive sentiments; Through the "window" of logistics, we should be honest and selfless, oppose corruption, correct the party style and strengthen the construction of a clean government; Through the logistics "window" to explore the spirit of * * * cooperation, unite and cooperate with brother units and help each other. In short, through the "window" role of logistics,