Dear judges, leaders and colleagues:

Good morning! First of all, let me briefly introduce myself. My name is Li Heng, and I am a contestant from Shandong nanshan aluminum Co., Ltd. I am honored to be on this stage today. I hope my speech can infect everyone present.

"The 21st century is the century of quality". With the continuous development of society and the continuous improvement of people's living standards, people's consumption concepts are also changing quietly. People have entered the era of brand consumption from the era of basic needs, and brand consumption has become a way to reflect personal values. Brand is the decisive factor for the success of an enterprise. Only by vigorously implementing the advanced quality concept, meeting the brand consumption demand, building its own quality brand, and winning by product quality, can Nanshan Light Alloy go against the wind and win the survival and development space.

First, the quality concept of pursuing Excellence

Everyone knows that Haier Group, the first brand of household appliances in China, has occupied a place in the world. Today, Haier relies on Haier's consistent emphasis on quality, regarding product quality as the life of the enterprise, and the inevitable result of continuous pursuit of Excellence in quality management.

our company's quality concept is: quality is the life of an enterprise. In every step of development, the company relies on quality, but there is still a certain gap with the excellent quality concept; Only by pursuing excellent quality concept from management to operation and relying on quality brands to occupy the market can enterprises thrive in the predicament.

The high-precision aluminum and aluminum alloy plate, strip and foil products produced by Nanshan Light Alloy are well-known in the market and deeply loved by consumers. It is established by the persistent pursuit of all staff in our company to create first-class products and provide first-class services. It is also the result of our company adhering to the quality concept of "quality is the life of an enterprise".

second, the concept of quality management

according to the quality policy, our company has established quality concepts such as customer first, market orientation, quality benefit and survival by quality; Integrate scientific and technological innovation, quality assurance and market service, and implement quality-based market innovation management; Take quality as the center of management to pursue benefits, improve the quality of management through quality management, and realize the benefits of enterprises. At present, our company is constantly expanding the global market, and now our products have spread all over the major provinces and cities in China, and have successfully opened the markets in Asia, Europe and America, and the product quality has been praised by customers, and the current product orders are even more overwhelming.

Third, noble character is the basis of quality. In my mind, character refers to people's ideology, morality, professional ethics and sense of responsibility. Character plus quality equals quality, that is to say, character determines the taste of product quality. In the final analysis, product quality means that people should be conscientious, trustworthy and responsible. Only by being noble in character, pure in heart and always thinking of consumers can the quality of products be improved. Therefore, to build the quality brand of an enterprise, we must start with the character; Product quality is the lifeblood of an enterprise. To establish a purpose is "zero defect" in product quality. Only good product quality can stand the test of the market.

"Excellent products are made by excellent people". Advanced technology can lay a good foundation for product quality, but you can create a first-class brand without first-class technical equipment. Personality and quality mission determine the quality level of products you manage and operate.

IV. Implementing advanced quality management methods

The reason why Nanshan Light Alloy has achieved rapid development is that we have made innovations and breakthroughs in the ideas and methods of quality management. Taking improving employees' quality awareness and quality responsibility as the starting point, we introduced advanced quality management concepts and methods, vigorously implemented them and achieved practical results, which promoted the improvement of the company's quality management level and product quality, and made quality management a powerful support for enterprises to achieve rapid development. Our company mainly adopts the following quality management methods:

1. Seriously implement the ISO9111 standard and comprehensively improve the quality level of enterprises. Our company passed ISO9111 quality system certification and 1SO14111 environmental management system certification in 2116, passed the national military standard quality system certification in 2118, and passed the three-in-one quality system certification of quality, environment and occupational health and safety this year. Since it was put into production for five years, the quality management system has been improved, which has effectively promoted the quality management level and product quality of the company.

2. Adhere to the system of quality analysis meeting to prevent quality problems from happening again. With the continuous expansion of Nanshan Light Alloy's business scale, the production cycle is getting shorter and shorter, and the appearance of quality problems will bring pressure to the already tight production. In order to prevent the recurrence of quality problems, we have established a two-level quality analysis meeting system in the company and workshop. The form of the workshop quality analysis meeting is determined, and the top leader is required to chair the meeting, and the quality inspection department will send someone to attend. The workshop will designate a special person to collect quality information and report it, formulate corrective measures, organize the implementation of rectification, and verify the rectification results.

3. Implement index management to reduce quality loss. Over the past few years, we have adjusted the quality indicators every year. On the original basis, we have reduced some unqualified and concession indicators every year, and the results and objectives are controlled by the management process. This measure effectively reduced the quality loss.

4, the implementation of quality liability loss compensation system. Where there are losses caused by quality problems due to personal reasons, the responsible person should compensate according to the corresponding proportion of the losses. Through economic means, the quality responsibility of employees is enhanced, the product quality is improved and the quality loss is reduced.

5. The "Code of Conduct for Employees' Quality" has been formulated, so that employees can follow rules everywhere in terms of quality behavior, and the "hard constraints" of the system can be used to change the bad operating habits formed by employees for a long time and cultivate the habits of employees to do things according to norms and standards.

6. A quality assessment system with the quality responsibility system as the core has been established. Enhance the quality awareness of all employees and promote the improvement of work quality and product quality through strong quality punishment and great quality reward.

7. The operator self-inspection responsibility system has been implemented. Over the past few years, through the implementation of the operator's self-inspection system, our company has obviously changed the disadvantages of unclear quality responsibility, mutual shirking, passive post-inspection and repeated inspection, and fundamentally implemented quality responsibility, which is in line with the idea of total quality management.

8. Customer satisfaction is the eternal goal. "The fate of an enterprise is in the hands of customers" and "customers are the ultimate decider of enterprise profits." Pursuing customer satisfaction and loyalty is the concept innovation of enterprise quality management, which is more scientific and important than pursuing product quality and its standardization.

in the future work, our company will still proceed from the quality culture with quality as the core, pursue perfection and perfect implementation criteria, and go deep into all departments, links, working procedures and every employee, and treat the work meticulously and strive for perfection, so as to ensure the quality is no small matter. Let our good image be deeply branded in the hearts of customers. Only in this way can we continuously improve the market competitiveness of enterprises and go further. My speech is over, thank you!

Nanshan Light Alloy Melting and Casting Quality Inspection Section 2111-8-9 Li Heng

Speech by Quality in My Heart (II)

Hello, judges and leaders! The topic of my speech today is: Quality is in my heart. The quality is closely related to us, especially in building a well-off society in an all-round way, such as product quality, work quality, life quality, management quality, service quality and so on. In short, everything people create is ultimately to improve our own quality of life. If any brand wants to win the favor of users, the most fundamental thing is to look at the quality. Good, excellent and stable quality is the cornerstone for products to stand on the market.

generally speaking, our company's products still have certain competitive advantages, but there are still weak links in quality, and quality accidents occur from time to time, which has a negative impact on the development of enterprises. To improve product quality, we must adhere to strict production management and effective quality management methods, and the "three haves" inspection rules for raw materials, purchased parts and components of products; Operators implement the "three self-controls and one control" work self-control system of self-checking, self-dividing, self-marking and controlling the self-checking accuracy rate for their own processed products, strictly distinguish the "three products" of repaired products, recycled products and unqualified products, and produce products in strict accordance with drawings, standards and technological requirements. Especially for quality accidents, the responsible person should not be found out, the cause of the accident should not be found out, and the recurrence without prevention should not be missed. In this sense, the fate of our products is in our own hands.

every employee attaches importance to quality, regards responsibility as Mount Tai, regards products in their hands and quality in their hearts, strives for perfection in this detail, completes every working procedure, makes our * * * * perfect and makes quality full of life and vitality on the road of sustainable development. A truly living brand is guaranteed by paying attention to quality, and the quality image of a brand depends on the careful creation of every employee. With our careful care and hard work, the enterprise has stepped into the track of rapid development. It depends on the accumulation of quality in the production process. Only when the production process is controlled at all levels can the quality of the products be guaranteed and become excellent products in the market. "It's a long way to go in Xiu Yuan, and it's a long way to go to build a century-old shop". I think our products can be better. I sincerely hope that we can work together, with our enthusiasm and wisdom, with our never-ending drive, and under the correct leadership of the company, we will firmly grasp the lifeline of "quality and service" to make our "Oriental Wonder" reappear! Liuxue86.com

Quality is in my heart (3)

Hello, leaders and colleagues! Today, I'm going to give you a speech that quality is in my hands and customers are in my heart. Why did the company hold this speech? What is its purpose? Make us realize the importance and necessity of this quality ...

With the development of steel pipe industry, large and small enterprises are springing up like mushrooms after rain. As you can imagine, the competition in the market is becoming more and more fierce, between products, between products and brands, between brands and so on. I think these are secondary. The essence of all competition is the competition between product quality. Whoever has a good product quality will be favored by customers. Whoever can win more customer orders will be more able to occupy the dominant position in the market. The reason why our Huagang brand has won the trust of new and old customers for a long time depends on the excellent quality of products.

without quality, what does it mean to enterprises? Everyone should not forget the explosion of Xinjiang pipeline, right? What caused the incident? It's quality. What consequences has it brought to us and the company? The company has lost its reputation, reputation, customers and competitive opportunities, which makes it difficult for the company to move forward. Therefore, quality is the foundation of everything. Without quality, talking about brands, development and competition is empty talk. Especially for our steel pipe units, quality is the cornerstone of our enterprise's survival and development. Although none of us can guarantee that as long as the quality of our products is first-class, our enterprise will be first-class, and our enterprise will be the centennial birthday star. However, I think that if you want to build your own first-class brand, first-class quality is one of the indispensable conditions.

In order for our Huayou steel pipe to stay in the forefront of the market forever, we must strengthen the meaning of quality. Quality control is closely linked with each other, and every subtle link requires employees' serious and dedicated work. If it is not very good, it will cause hidden dangers of accidents.

especially for every ordinary operator, if we don't work carefully and operate irregularly, it will cause quality accidents. The reasons are all small and unremarkable problems. A mislabeling of the pipe number and a bump in hoisting are all details, but it is these details that determine the success or failure. < P > We are all members of the enterprise. The survival of the enterprise is closely related to our life. The enterprise provides us with the economic source for our survival, and we are dedicated to the development of the enterprise. If we don't work hard, we will cut our own way. In this sense, the fate of enterprises and ourselves is in our hands. Grasping quality is to contribute to the enterprise, that is, to grasp oneself and grasp the future. Every employee of ours should regard the responsibility as Mount Tai, regard the product as in hand, put quality in mind, put details into perfection, put sincerity into every working procedure, and put the concept of "quality is the life of an enterprise" into our work with heart, so that our products can be perfected day by day, and our enterprise can keep its vitality on the road of sustainable development because of its excellent quality.

Quality is in my hands-it shows that quality is controlled by people. I will talk about the view that quality is in my hands from the perspective of "people's sense of responsibility". I think: No matter what the situation and conditions are, the human factor is the first, and people are the main body of the management machine, and people decide the quality, not the machine. Quality is also a sense of responsibility. As a matter of fact, we all know that the product quality is done by every employee, not by the inspector! Therefore, we should improve the professional quality of employees and penetrate the product quality into the hearts of every employee. Strictly control the quality, starting from now, starting from me, if the product is unqualified, it will not flow to the next working procedure. For example, when I go to work, if mechanical butt joint and chamfering production are directly carried out after work, there will be quality problems with the blunt edge of the steel pipe end and the slope surface. After analysis, it is caused by the angle of the knife edge not adjusted well in the last shift. < P > But the responsibility should be mine, and I should bear it. Why? Because I should check! If I check, I will handle the unqualified products according to the procedure. This is my job that I didn't do well. Quality is in my heart, emphasizing people's responsibility.

if we push away all quality problems, then how the enterprise survives is an attitude problem. It is an easy mistake to refuse to take personal responsibility. Effective managers and employees are responsible for the results. In my opinion, understanding mistakes can help solve problems, and China people are even more reluctant to admit their mistakes than foreigners. In China's past political struggles, if you admit your mistake, you will have to bear a heavy "cross"; Now, in enterprises, often admitting mistakes means sacrificing. As an ordinary worker or manager, you should first learn how to admit your mistakes and be responsible for the result of things.

Secondly, you can't blame someone for admitting mistakes, and you shouldn't hold him responsible for mistakes because of admitting mistakes, and point the finger at him. In most cases, admitting mistakes helps to solve things. Now, from the perspective of "people's sense of responsibility", quality is in my own hands, which is to cultivate and summarize my sense of quality and responsibility. Everyone should be responsible for the quality work, but don't push the quality problem to others, because: quality is in my heart. Quality is in my heart. No matter how beautiful the advertisement of an enterprise is and how gorgeous the packaging is, if there is no quality, the life of the enterprise will be short, because he has not dedicated his quality and reputation to customers, which is likely to harm the interests of customers, so customers will naturally give up on him. In order to survive and develop, enterprises must first win by the quality of products or work, and establish social credibility by high-quality products.

in a word, quality is the foundation of an enterprise, and quality is its life. Enterprises only pay attention to quality in the first place in the whole enterprise work, regard it as the life of the enterprise, be meticulous, strive for perfection, and always maintain high quality.