Recently, I have seen many reports about Ma Yun's "unmanned restaurant". I think the title is not true. After watching the whole operation process, I see that the use prospect of this restaurant is not very broad. At best, it is just that the technology tycoons are playing with high technology, which has no impact on traditional catering and will not impact the development of the catering industry, hehe.

First of all, we can see that China is an aging society, and more and more elderly people will account for 31%-51% of catering consumption. These people are interested in the traditional ordering mode. Like this restaurant, they may not and do not like to patronize it.

The catering industry is a service-oriented industry. The better the service, the higher the customer return rate. We can see this development direction from the development of Haidilao, a fast-growing chain store in the hot pot industry.

the renewal of service concept and the uniqueness of dishes are two keys to the development of catering industry.

Secondly, this table and the layout of the whole restaurant will be a big investment. At least one store will invest tens of millions of yuan. For catering and any industry, the investment return time is the primary consideration of investment. No one can accept this practice of high investment and low return, except local tyrants, of course.

finally, we can see that strictly speaking, this kind of restaurant really needs to run, and all the waiters, cashiers and kitchen staff are indispensable.

suppose this kind of hotel already exists;

Let's talk about the cashier first: The state has stipulated that no domestic merchant can refuse to pay in RMB, so the cashier will face the customers who pay in RMB. When some guests can't use and don't like this ordering mode, the restaurant has to set up a front desk and cashier, and of course robots can be used to collect money.

There must be a person standing next to the robot to help the robot register.

Tell me about the waiter:

No matter what mode the restaurant is in, the waiter can't be canceled. If there are any problems with the ordering guests, they need to be solved in time. Of course, it's not easy to order food intelligently, but it's not easy to serve it intelligently. After eating, there must be a waiter to clean up, take the eaten tableware into the kitchen, clean it and put on new tableware.

Let's talk about the kitchen:

There may be no shortage of people in the kitchen. At present, although robots can cook, the quality of cooking is not very good. People in China are very picky about eating. Only western food can be standardized, but it is far from this ability for Chinese food.

The following is the information about "unmanned restaurants". If you are interested, you can try to open one and see if my analysis is correct, hehe!

is this to call a waiter? No one, no one came after calling, so find a way for yourself.

The dining table is an electronic screen similar to a mobile phone. After you sit down, the desktop will automatically light up. Be careful when eating. If the screen is broken, you can't afford to pay for it!

It's quite attractive to leave after eating.

This one is only 1 cents. I want 111 copies, hehe!

so, as a common people, what do you think?

will it support the development of this restaurant?

will you eat in an unmanned restaurant?