Four competitive speeches in restaurants

Writing speeches with correct writing ideas will get twice the result with half the effort. In today's social life, speeches are used more and more widely. What kind of speeches have you seen? The following are four speeches I have compiled for competitive recruitment in restaurants, which are for reference only. Welcome to read them.

The so-called "competitive recruitment for posts" refers to a personnel selection technique for management positions at all levels that implement the examination system. If it is used for internal recruitment, it is internal competitive recruitment for posts. The following is the competitive speech of restaurant manager I brought for you. Welcome to read it.

good afternoon, everyone!

I'm excited to walk on this platform for competitive employment. We should thank the hotel leaders for their good intentions in training talents. The competitive employment speech gave me another opportunity to exercise, which made me grow up quickly and helped me to improve my courage, eloquence and temperament. I hope every employee can cherish the opportunity and bravely stand on the platform to participate in the competitive employment speech, regardless of success or failure, and will gain a lot.

I, Wang Wei, think you have a general understanding of me. If I introduce myself again, it will waste your precious time. If you don't know me or know me, let's communicate more privately. Ok, let's get to the point. Today, I am competing for the position of food and beverage manager.

I am full of confidence in competing for this position. The development of hotel catering needs the edification of catering culture. As the manager of the catering department, I must shape this culture, change the employees' ideas from "I want to do it" to "I want to do it", serve the guests with a good attitude and enthusiasm, and let the guests eat delicious dishes and taste the catering culture. I believe that the advanced management concept makes it easier for the hotel catering department to make achievements. The focus of my work will be "work attitude and service concept". If I succeed in the election, I will start from the following points:

First, correct my work attitude and establish a new industry style

In the past, some operators thought that the quality of dishes was the first and the quality of service was the second, but practice proved that service was the first and dishes were the second. If a table of very rich and delicious dishes is served by a restaurant staff who is not enthusiastic, she keeps a straight face and says nothing, and she likes to eat, and the wine in the glass is gone and not added in time, and the residue in the bone dish is full and not replaced, what kind of atmosphere do you think it will be? Even the guests with high quality don't want to come again. Only when the kitchen and the floor cooperate well and make up for each other's shortcomings in the work can we give full play to the advantages of the whole catering. Therefore, we are required not to bring personal emotions in our lives into our work. As soon as we enter the workplace, we must serve our customers wholeheartedly, that is, we must have a good working attitude.

enthusiasm, initiative and smile are the working attitudes we should have towards our guests. The charm of a smile is the cheapest investment in the world, but it can get rich returns. Smile is a symbol of self-confidence, a full display of etiquette, a reflection of harmony and a sign of mental health. We can tell a joke at the pre-class meeting every day to adjust everyone's mentality and smile in front of the mirror for one minute every day. Smiling is the basic quality of our service personnel, and we need to bring it to our customers and colleagues.

Good work attitude and service awareness require constant training for employees and exchange of experience among employees. Education on employee service awareness must be carried out in time, anytime and anywhere, and advanced departments should be selected and learned, and mutual help should be advocated, so as to improve the team awareness and make the employees of the food and beverage department better serve customers. Only first-class staff can provide first-class service. Guests dining in hotel restaurants care about what kind of quality service employees can provide, regardless of who the manager of the catering department is. Our concept should be that employees serve customers and managers serve employees, so all the people who really impress customers are employees, not managers. The manager's job is mainly to manage and coordinate employees, so that employees can better show their customers. I believe I can bring this team well.

second, service should be personalized, and service is not a slogan

Our hotel industry can't stop at the slogan stage. "Customer is God" is a slogan, "Customer is always right" is also a slogan, and "Customer is God". It's good that we can treat customers as brothers. We should pay attention to customers, really care about them, serve them wholeheartedly, and constantly introduce new ones to attract customers.

Our domestic catering service lacks subjective initiative, pays attention to every service detail, and advocates mutual help and progress among employees, so that new and old employees can have the same level of customer service, actively guide guests to consume, introduce some special dishes to tell guests the best way to eat, such as some dishes need to be eaten while they are hot, drinks with ice cubes are more delicious, etc., and take a step back when introducing dishes to avoid spitting stars on the dishes. When guests check out, If a dish doesn't have chopsticks, we need to ask the guests if it doesn't taste right, let them give their opinions and welcome to taste it next time. Some business guests are embarrassed to put forward packing because of their face, so our employees should take the initiative to encourage guests to pack and put an end to waste.

Let me give you some examples of excellent service:

Last time I went to Guangzhou on business, a group of my old classmates invited me to dinner. The business in that restaurant was very good. Probably the waiter was too busy. When he saw their boss coming to order for us, he recommended the signature dish: goose. I almost said that I didn't like that goose. I heard from that boss that there are two kinds of animals in this world that won't get cancer. One, I ate a lot of goose that day. Originally, I came here to eat goose to prevent cancer. The boss can guide customers to consume in this way. I wonder if his employees can say this. If everyone can do this, business will certainly be good.

Now there are McDonald's and KFC in Beihai. McDonald's and KFC pay attention to speed and service. In order to make customers drink cola with the best taste, McDonald's has made a survey of hundreds of thousands of copies. The investigation found that coke tastes best at a temperature of 4 degrees Celsius, so all McDonald's chain stores immediately store coke at this temperature. If the queue on one side is too long, the waiter will shout, and the guests there will please come here to order food and take the initiative to guide the guests. The most touching thing is that there are so many children in McDonald's and KFC who like to eat there, which means it is an important customer. So when the children are talking to the employees' skirts and pants, aunt, uncle, you. The regulation of McDonald's and KFC is to squat down, because this is a future customer. If you come with your parents today, you will come by yourself or with your girlfriend when you grow up. If you get married, you will bring your children, so their employees all squat down and keep their eyes parallel to the children. They think about the future of the enterprise for a long time. You only need to have a meal in Beihai restaurant and then order a meal at McDonald's and KFC, and you will find that their employees are different from those in other restaurants. Aren't they all from Beihai? Why do they just look different? That's the result of cultural education.

Pizza Hut in Shanghai is always full, and sometimes it is necessary to wait. As soon as the guests enter, they find a long line and feel like leaving. They see someone in charge behind saying that they are coming, coming soon. Then, a waitress comes downstairs with a basket full of ice cream in her hand, and then each person gives out one, so that the guests can wait while eating, which is actually to ease the guests. You are embarrassed to leave after eating this ice cream. It is because of this compensation that guests are willing to wait in line. It is because the boss and employees can maintain the consistency of customer service, so the business of Pizza Hut is very good.

The development and growth of an enterprise can't be separated from the corporate culture. We can't help losing customers because the hardware can't meet the requirements of customers. If we lose customers because the software service is not in place, it will be unforgivable. Speech for Competition in Restaurant 2

Dear leaders, judges and colleagues:

Hello!

my name is XXX, and I'm a waiter from the catering department. First of all, I am very grateful to the leader for giving me this opportunity to stand here and participate in this competition. I feel very honored. Today, I am honored to be able to stand on this witness stage and show myself. I am very excited and a little uneasy. Competition is not only an opportunity to show yourself and know yourself, but also an opportunity to learn from each other and communicate with each other.

I'm competing for the position of restaurant front office manager. I clearly realize that it is not easy to be a qualified front office manager. As a person in charge of the hall service staff, we must have a strong sense of service and dedication, as well as a holistic concept, team spirit and cooperation spirit. Be proficient in and familiar with the restaurant's store rules and regulations, various business knowledge, operating procedures and skills; It is also necessary to continuously strengthen the training of business skills and management skills, master a good level of organization and management, establish a good relationship with the public, and create and create a harmonious working atmosphere and a good working environment for employees. I want to compete for this position because I think I am fully qualified for this job. Because I think I have the advantages of a grass-roots manager:

First, I think as a grass-roots manager of a restaurant, I should obey the assignment and scheduling of the superior leader, conscientiously complete the tasks and plans assigned by the superior leader, and strive to complete the things within my responsibilities, manage and assign the work arrangements of my own staff reasonably, lead and urge the employees to complete various reception tasks, and achieve the service of "thinking about what the guests think and being anxious about what the guests are anxious about" Pay attention to employees' business skills and service level, regularly carry out employees' business and skill training, report the training situation and results to superiors, and comprehensively evaluate employees' work performance and results.

second, pay attention to the development trend and important decisions of the restaurant, fully cooperate with the department's superiors to actively implement all the work, and effectively carry out the implementation and promotion of all the work.

third, exquisite service, customer first, carefully analyze the difficult problems in service, including food quality, service quality, food safety, health management, customer complaints and other work, and earnestly grasp the service policy of testing standards, checking quality, looking at service, diligent analysis and grasping rectification.

fourth, in the work, we should carefully understand the working situation and ideological trends of employees, objectively and comprehensively analyze problems, not be partial or partial to employees' work behavior, lead by example and have an upright character, good professional accomplishment and a novel and good work style, reasonably and effectively motivate restaurant employees to work, carry out the responsibility to people, and do not shirk when things happen at work. We should maintain a positive professionalism and a good working attitude at work.

fifth, loyalty is our witness in this enterprise; Sincerity, initiative and enthusiasm are the essence of the service industry, which is well known in the industry. However, how to achieve the above sincerity, initiative and enthusiasm depends on how to create and create a good working atmosphere, so that employees can provide tangible and intangible services to every guest from the heart and with pride, fully demonstrate the service level and quality of our restaurant staff, and ensure the normal and orderly operation of all links.

sixth, actively cooperate with the communication and coordination work of the head chef and chefs at all levels, and cooperate with the kitchen to do a good job in all kinds of dishes knowledge training, food safety management, hygiene management, etc., to ensure that the quality of products meets the hygiene requirements.

I firmly believe that I am qualified for the position of front office manager with my personal business skills, knowledge and management ability. If I can compete successfully, I will devote myself to my work with full enthusiasm and attitude, so that we can fully demonstrate my practical work ability. Suppose I am a front office manager, I will carry out my work on the basis of the following contents:

1. Strengthen staff training

According to the service level and business skills of the employees in the existing restaurant, I will investigate the demand for training services, formulate an effective staff training plan and report it to the restaurant manager for approval and implementation (generally by theoretical training and practical operation); Through training, we can improve the service consciousness of service personnel, change the service concept, improve the service quality of restaurants, and strive to make every guest happy and satisfied.

2. Improve service

Fully establish the business philosophy of taking customers as the center and serving customers wholeheartedly. Put the awareness of customer service into the important scope of daily management, supervise and manage the business area and rationally divide the work, do a good job in every reception, meet personal needs, change the service awareness of service personnel and improve service quality.

3. Strengthen the management of subordinate employees

As the saying goes, "You can't make a circle without rules". Managing employees is a management science and management skill. Therefore, it is necessary to strengthen the management of employees and improve the professional level of all staff. Make every employee be disciplined, have a good image and talk moderately, create a more perfect service quality and social image for the restaurant, and make the catering department a more United and combative group.

over the years, with the guidance, help, support and cooperation of leaders and colleagues, I have learned a lot over time and completed my job seriously. I would like to express my heartfelt thanks to you. If today's competition can be successful, I believe I will live up to everyone's hopes. Some of the rough ideas I have talked about above need to be tested by practice and the help and support of comrades. If I don't succeed in the competition, I will, as always, work hard and try to find and overcome my own shortcomings and strive for greater progress. Thank you! Speech for Competition in Restaurant 3

Dear leaders:

Hello everyone!

People say that sincere friendship comes from constant self-introduction. But I want to change it here-enough self-confidence also comes from constant self-introduction. My name is He Jihong, a smart girl with keen insight from Dong Tang store. A serious girl is the most beautiful, and my beauty is unparalleled. I am very grateful to the company for providing us with such an opportunity to surpass ourselves. Today, I'm going to sprint towards the position of foreman.

I've been working as an assistant to foreman for nearly half a year. During this half a year, because of the concern and encouragement of our leaders in Dong Tang, I learned a lot about management. From the psychological orientation of a waiter at the beginning, I have risen to the cognition of a grass-roots manager. I sincerely thank them.

I think that as a foreman, The role she plays is enormous. She is not only a bridge to convey the supervisor's intentions, but also a link to summarize and feedback the opinions and opinions of the following employees, and also a bosom friend of the employees. She also needs to have super observation, be able to grasp the employees' mentality at the first time and do a good job in communication. She can completely manage an area and lead them to improve their business knowledge and professional skills. She can also have any confusion and professional skills in them.