Students eating in the school cafeteria, by chance, found a long piece of hair mixed with the rice inside the cafeteria. The school cafeteria has hair in the rice can be claimed. School cafeteria as a catering industry, is obliged to provide quality meals and services, rice to eat hair, belonging to the meal quality is not qualified, constituting a breach of contract, should be ten times the price of compensation to consumers. The following editorial gives you the main introduction to the relevant knowledge.

A, the school cafeteria rice hair how to do

1, you can claim. School cafeteria as a catering industry, the obligation to provide quality meals and services, rice to eat hair, belonging to the meal quality is unqualified, constituting a breach of contract, should be ten times the price of compensation to consumers.

2, the law: "Food Safety Law"

Article 147

violation of the provisions of this law, resulting in personal, property or other damage, shall bear the liability. Production and operation of property is not enough to bear civil liability and pay fines and penalties at the same time, the first civil liability.

Article 148 consumers because of food safety standards do not meet the damage suffered by the food, you can ask the operator to compensate for the loss, you can also ask the producer to compensate for the loss. Received by the consumer compensation requirements of the producer and operator, shall implement the first responsibility system, the first compensation, shall not pass the buck; belongs to the producer's responsibility, the operator has the right to recover the compensation to the producer; belongs to the operator's responsibility, the producer has the right to recover the compensation to the operator.

The production of food that does not meet food safety standards, or the operation of food that does not meet food safety standards, the consumer in addition to compensation for damages, but also to the producer or operator to demand the payment of ten times the price or three times the loss of damages; increase the amount of compensation less than one thousand yuan, one thousand yuan. However, the food labeling, instructions for the existence of defects does not affect food safety and will not mislead consumers.

Two, the law on the management and supervision of the basic requirements of the cafeteria

1, the school to establish a food hygiene system of responsibility of the principal, with a full-time or part-time food hygiene management personnel.

2, the establishment of a sound food hygiene management system and job responsibility system. Specifically, there should be a key to the full health management, inspection system of raw materials procurement (procurement of food health permits, inspection certificates, laboratory tests, purchase vouchers, etc.), warehouse management, roughing management, cooking and processing management, pasta production management, meals (with) utensils cleaning and disinfecting, food sampling system, and so on. Relevant health management provisions should be posted in the dining place (posted on the wall), to accept the supervision of the diner.

3, the school should establish food poisoning or other food-borne diseases and other emergencies such as emergency response mechanism, in the event of food poisoning or suspected food poisoning, the following measures should be taken (1) Immediately stop the production and operation of activities, and to the local people's government, the health department and the competent departments of education report (2) to assist the health agencies to treat the disease (3) to retain the food that caused the food poisoning or may lead to food poisoning, food and its raw materials, ingredients, food samples, and so on. Food poisoning or may lead to food poisoning of food and its raw materials, tools, equipment and site (4) with the health department to investigate, according to the requirements of the health administrative departments to truthfully provide relevant materials and samples; (5) the implementation of the health administrative departments required to take other measures to control the situation in the smallest possible extent.

4, the school must establish and improve the reporting system of food poisoning or other food-borne diseases, food poisoning or suspected food poisoning should be promptly reported to the local education authorities and health administrative departments.

5, the cafeteria should establish strict safety and security measures, non-cafeteria staff are strictly prohibited from entering the school cafeteria food processing operations and storage of food ingredients in the coccyx, to prevent the occurrence of poisoning, to ensure that students eat health and safety. Cafeteria contracting, food hygiene and safety must be an important indicator of the contract.

6, the school to establish food hygiene accountability system.

The school cafeteria as the operator, should be to provide teachers and students with safe, high-quality food, if found food can also require the school cafeteria to make corrections. If the cafeteria is still not corrected, or in the cafeteria to eat diarrhea, it is best to ask more lawyers about the specifics of the situation, there are many professionals to help you.

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