Summary is a comprehensive and systematic summary of the study, work or its completion in a period of time. Through summary, we can correctly understand the advantages and disadvantages of previous study and work, so we should prepare a summary. But I found that I didn't know what to write. The following is a summary of employees' self-work at the end of the year, which I helped you sort out. Welcome to read the collection.

Year-end employee's self-work summary 1 deceased Rusifu. Slowly, the stage of history is about to fall to the curtain of xx years. Stone, it is another bumper year, and a happy smile hangs on every xx person's face. As a team leader who has made four c48 cylinder lines, in this harvest season, I have been working hard at my desk and summarized my work for one year.

In xx years, this department has taken a series of measures to control costs: reducing staff and increasing efficiency, merging factories and introducing new equipment. In the process of merging factories, I gave many suggestions to the leaders on how to arrange production equipment reasonably and avoid crowding. In the process of moving and placing equipment, I organized employees to actively cooperate to make it complete quickly and smoothly. After the introduction of several new machine tools for equipment shell, the problems of difficult delivery and long time-consuming for bottleneck posts such as drilling hinge suction holes, drilling screw bottom holes, drilling spring holes and tapping have been basically solved. In this way, I reorganized the employees in the above posts and other individual posts, arranged them rationally, and had a clear division of labor, thus achieving the original intention of reducing staff and increasing efficiency. At the beginning of the trial processing of new equipment, for the sake of safety, I repeatedly warned employees not to touch and open the new equipment at will at the pre-shift and post-shift meetings to avoid damaging the machine tool and causing safety accidents. Happily, all the employees did it. In the initial stage of new equipment processing, it is inevitable that there will be many difficulties, but the methods are always more difficult than them. With the great attention, close attention and enthusiastic help of Director Qiu, I worked together with Minister Lin and Qi Xin to finally solve all the problems. It was a hot summer, but I still stuck to my post for a few hours, sweating like a pig. In order to realize the early completion of the whole line and go through all the hardships, I have no regrets!

Quality is the life of an enterprise. At the meetings before and after work, I took pains to publicize the importance of quality. Patrol the quality of the whole line in daily work, check whether employees strictly abide by the process discipline, strengthen quality supervision, minimize the occurrence of quality accidents, reduce zero defects and ensure the products are qualified. During the year, equipment failures are frequent. In order not to affect production, I always repair it myself if I can. If I am not sure, I will bill for maintenance as soon as possible to ensure the normal operation of each process. Routine inspection of equipment maintenance before going to work every day requires employees to wipe, refuel and change oil frequently, check equipment operation before processing, and report maintenance as soon as possible. There were no illegal operations and no safety accidents throughout the year.

Long live communication and understanding. I have forged a friendship with my employees' brothers, and I set an example myself. As always, care about them, understand them and help them like brothers. Although sometimes my behavior is incomprehensible or even unacceptable to individual employees, such as job assignment and arrangement for employees according to production needs, or there is a big error in accounting working hours, in the end, they all understand my good intentions and believe it. For the benefit of employees' wages, I protested in front of the leaders many times, argued and worked hard, and finally got a reasonable solution from the leaders.

As a member of the company, it is the responsibility of every employee to solve problems for the company, and I am no exception. Hinge suction hole has always been the bottleneck position, and it is also the position where quality accidents occur frequently. To this end, I have been committed to studying the sharpening skills of reamer. There is often a lack of reamer in this position. Once it is damaged during processing, it takes a long time to repair and polish, and the effect is sometimes poor, which directly affects production. A clever woman can't cook without rice, so I often repair and grind a few spare reamers after work in case of emergency in each class. Sometimes at home, sometimes on the way off work, and sometimes a few hours before going to work, I can get a call from other team leaders for help, and I want to solve the reamer problem of reaming and sucking holes. Think of the importance of production from time to time, do not hesitate to put down what you are doing, and rush to the workshop at the first time to help them solve problems, regardless of personal gains and losses, without complaint!

One year's ups and downs have passed, and our company has the wise decision of leaders and the hard work of employees. As a team leader, what reason do I have not to work diligently? I believe: Tomorrow's sunrise is still bright, and the prospect of xx Company is still bright!

Year-end employee self-work summary 2 With the support of company leaders and departments, the customer service department successfully completed all the work in 20xx and achieved certain results. Looking back on our work in the past year, we have mainly done the following things:

One is refined management.

Customer service plays an important role in shopping malls. Whether all transactions in the mall can be solved in time and customers can be served effectively determines customers' attitude towards the mall and its future development. Therefore, in customer service management, we conscientiously perform our duties, and learn relevant theories and regulations in combination with their respective jobs and division of labor. The Ministry has formulated a series of rules and regulations, with posts assigned to people, responsibilities assigned to people and rewards and punishments assigned to people.

Second, work standardization.

In handling disputes, we adhere to the principle of seeking truth from facts, "being prompt, timely, accurate and reasonable", and pay attention to high standards and strict requirements. First of all, start with grasping the investigation rate of the first scene. As long as you receive complaints or questions, regardless of time, always insist on rushing to the scene at the first time, grasp the first-hand information, and strictly follow the operating procedures of the mall to provide customers with the convenience they can.

Third, service standardization.

Service competition plays a very important role in the competition of major shopping malls. As the customer service department, the service quality is directly related to the development and survival of the company. So our department puts customer service in an important position. Organize everyone to learn, fully understand the importance of customer service, do a good job in customer service, establish and improve service systems and measures, and standardize service behavior. See the spirit for details. For example, we can provide thoughtful service when customers come to consult anytime and anywhere; A business that can be done well once will not let customers run twice. Over the past year, we have continuously improved our work style, improved service quality and customer satisfaction, and completed our work dutifully.

20xx left quietly, and our work level has changed and improved with each passing day in this year, which is gratifying and exciting. Yes, achievements represent the past, and brilliance casts the future. In the future, we should strengthen our study, strive to improve our business skills, unite sincerely, work hard and work hard to ensure the smooth completion of our annual goals.

Year-end employee self-work summary 3 20xx year is coming, and we welcome 20xx year with confidence. The past year was the most ideal year for the hotel to improve its annual operating income and profit index. On this occasion, it is necessary to review and sum up the work, achievements, experiences and shortcomings of the past year, foster strengths and avoid weaknesses, strive for progress, and strive for better results in the new year.

1, operating income. The hotel has increased its operating income by adjusting sales staff, broadening sales channels, introducing room-lifting incentives and linking catering performance. 65438+Before the end of February, the hotel's operating income was RMB 10,000, RMB 10,000 more than last year and X% more than last year. Among them, the room income is X million yuan, the restaurant income is X million yuan, and other income is X million yuan.

2. Management creates profits. By paying close attention to management, tapping the potential to reduce costs and rationally employing workers, the hotel advocates economy and strict control in terms of labor cost, energy cost, material consumption and procurement warehouse management.

3. Safety creates stability. Through the large-scale training of fire fighting knowledge and safety knowledge for all employees, the hotel has realized a series of daily safety work such as fire prevention and theft prevention, and almost no accidents occurred throughout the year.

From the coming 20xx year, our whole hotel has gained a lot, whether it is good or bad, we should sum up our experience and make full preparations to meet new challenges in the new year.

From the first quarter, the market space of hotels is relatively large. After the year, there will be mobilization meetings and work planning meetings for all the agreed units. In the first quarter of 20xx, xx and other units held a large-scale meeting in our hotel, and in the first quarter, it was held by different agreement units. These units stay for 2-3 days, which means they stay for a long time, have more rooms and eat more frequently. Almost everyone used our whole meeting room. Everyone has seen the large-scale meetings of these agreement units, so we must ensure that we will not lose customers in the past, increase the display, and send someone to visit the heads of various units in advance. It is precisely because the first quarter received large-scale banquets, group meetings and large-scale banquets during the Spring Festival that the planned tasks in the first quarter were successfully completed, which laid a solid foundation for the completion of the overall tasks of the 20xx Hotel and ensured the future work.

As far as the first quarter is concerned, there are many catering banquets, and many newcomers will choose to hold wedding banquets on the first day of the New Year and the eve of the Spring Festival. Then there are a lot of Spring Festival group meetings in various agreement units. This is a big market. Near the end of the year, we should vigorously visit and track all the agreement units to ensure that the Spring Festival group meetings of major agreement units are not lost and expand new customers to spend in our hotel. The quality of catering greatly affects the customer's return rate and reduces the hotel's income.

In the second quarter, compared with the first quarter, the development of xx brought huge business opportunities. Various large-scale provincial conferences and business company conferences are being held. As a designated reception hotel at the provincial level, xx Hotel has hosted many meetings of business companies, such as ... in our hotel, the details of guests with travel agencies have increased, which has increased the hotel's income.

In the third quarter, the housing rate gradually increased in the tide of tourism. In July, August and September, we received large-scale meetings of business companies such as ... and increased our income on the basis of the second quarter.

In the fourth quarter, driven by the Eleventh Golden Week and the tourist season, 10 overfulfilled the task. Driven by the tourism market, the occupancy rate of single subjects has reached an unprecedented proportion. In the fourth quarter, we received banquets from companies such as … and meetings from business companies such as ….

Although remarkable achievements have been made, there are still some shortcomings. With the overall management reform of the hotel, the number of repeat customers of catering has gradually increased, which has provided strong support for the sales of the marketing department. While firmly grasping the knowledge of hotel products, the sales director of the marketing department also cultivates his own knowledge in sales skills, communication skills, psychological quality, manners and other aspects, leaving a good image for customers.

The phrase "know yourself and know yourself, and fight every battle" has taught us a lot. It is also our main work this year to find the excellent marketing model of benchmarking enterprises and tap the gap and deficiency between ourselves and benchmarking enterprises. Often organize the relevant personnel of the department to collect and understand the information of tourism, hotels, hotels and their corresponding industries, grasp the trend of their operation and reception services, and provide comprehensive, true and timely information for the sales work of the department, so as to make marketing decisions and flexible promotion plans. Today, with the rapid development of xx hotel industry, we should not focus on the local market. We should go out, maintain good cooperative relations with travel agencies outside, strive for more customers who come to xx through expressway and the whole railway line, and gradually increase the consumption ratio of door-to-door guests in the overall sales target of the hotel.

This year, the marketing department will cooperate with the overall new marketing system of the hotel, formulate and improve the sales task plan and performance appraisal management implementation rules of xx expansion department, and stimulate and mobilize the enthusiasm of marketing personnel. Marketing representatives keep diaries, strive for group and individual customers through various means, stabilize old customers and develop new customers, and collect customers' opinions and suggestions in time during their visits and feed them back to relevant departments and general managers.

At the same time, while the hardware facilities and equipment can't meet the hotel's own 4-star requirements, it is necessary to strengthen the detailed service together with various operating departments, improve the overall quality and service awareness of employees, and provide guests with special services (catering features and service features as well as hotel features), personalized services, targeted services and family-friendly services. Through high-quality service, we can reach the real star level, thus achieving the ultimate goal of winning customers to occupy the market, opening up new market resources, creating the latest brand image, creating corporate culture and occupying the market.

The achievement of excellent results is hard-won, which is inseparable from the hard work of every employee and embodies the countless efforts and sweat of all our employees. Over the past year, the road we have traveled is very uneven. We have reached a new height step by step. With the concerted efforts of everyone in Qi Xin, we will make great achievements in 20xx.

Year-end employee self-work summary 4 Looking back on the coming year, I am filled with emotion. 20xx is a turning point in my life journey. I switched to the securities industry this year. For me, this is an industry full of opportunities and challenges, full of mystery, curiosity, sometimes arrogance and sometimes lack of self-confidence. This is a road full of thorns. As long as you can cross every hurdle, it is also a road to light.

I have been in the company for two months, and the position of financial consultant is not as simple as I thought. I just need to know the market, be patient with customers and have communication skills. Through these two months' study, I have learned a lot, not only the knowledge of securities, but also the study methods, work attitude, the way to treat customers and communication skills. As a new employee, I am very grateful to the company for giving me this growth platform, so that I can continue to learn and progress in my work and gradually improve my quality and talents. The support and care of leaders and colleagues have made me understand the warmth of the world. Here, I would like to express my heartfelt thanks to the leaders and all my colleagues of the company. With your help, I can be more handy in my work, and because of you, the development of the company can be further improved.

During these two months, I also saw that my performance was still unsatisfactory and there were many problems. After self-reflection, the main reason is the problem of time allocation.

In the next 20xx years, I will constantly improve and enrich myself and improve my quality on the basis of ensuring that I take my work seriously and attach importance to it. Make full use of existing resources to further expand customer accumulation and maintenance. At the same time, strengthen the study and improvement of analytical ability, and strive to consolidate and improve self-working ability and professional level.

Year-end employee self-work summary 5 Since I was transferred to the Property Management Office in 20xx 10, I have tried my best to adapt to the new working environment and post of this unit, studied with an open mind, buried myself in my work, and fulfilled my duties, feeling that I have successfully completed all the tasks. The following is my work report for the past year:

First, consciously strengthen study and strive to adapt to work.

I pay attention to the task as the traction, relying on the improvement of post learning, through observation, exploration, access to information and practical exercise, I quickly entered the working state. On the other hand, consult books and colleagues, constantly enrich knowledge and master skills. With the help and guidance of leaders and colleagues at all levels, I have never attended a meeting and have never been familiar with it. I gradually found out the basic situation in my work, found the breakthrough point, and grasped the key and difficult points of my work.

Second, focus on their jobs and earnestly perform their duties.

Be patient and meticulous in financial work. Since I took over the financial work of the management office for half a year, I have carefully checked the financial books in the first half of the year, sorted out the financial relations, strictly implemented the financial system, and made every account well, thus ensuring the annual balance of payments and the realization of profit targets.

First, do a good job of every incoming and outgoing account. For each incoming and outgoing account, I record it in different categories according to the financial classification rules and register it. At the same time, carefully check invoices and bills, and do a good job in bill management.

The second is to do a good job of monthly routine reconciliation. According to the financial system, I refined the income and expenditure of the month, prepared financial statements regularly, and reconciled them in time according to the company's requirements. There are no omissions or misstatements.

The third is to collect service fees in time. Combined with the reality of 20xx, on the basis of further understanding and mastering the charging method of service fee agreement, I carefully distinguish between them and charge them regularly according to the service fee agreed by Hongya Company, the owner and us. The annual service fee of 20xx has been fully received.

The fourth is to control the cost reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and actively assist the director of the management office in charge of financial management. Especially in the aspect of recurrent expenditure, we should strictly control procurement, consumption and supervision to prevent extravagance and waste, and at the same time put forward some reasonable suggestions.

I have mainly done the following two aspects: First, do a good job in the daily maintenance of community greening. The second is to carefully check and accept the handover.

Three. Main experience and gains

After working in 20x for half a year, I have completed some work and made some achievements. To sum up, I have the following experiences and gains:

1. Only by putting yourself in a correct position and trying to be familiar with the basic business can we adapt to the new job as soon as possible.

2. Only by actively integrating into the collective and dealing with all aspects of relations can we maintain a good working condition in the new environment.

3. Only by adhering to the principle of implementing the system and carefully managing the accounts can we fulfill our financial responsibilities.

4. Only by establishing service consciousness and strengthening communication and coordination can we do our job well.

Fourth, there are shortcomings.

Due to lack of work practice and relevant work experience, the work of 20xx has the following shortcomings:

1. I don't know enough about the contents of the agreement on property management service fees, especially some previous fees.

2. The cost of canteen food is high, which is easy to grasp at the macro level and difficult to control at the micro level.

The situation of greening work is grim, so we should make greater efforts in community greening management.

Verb (abbreviation for verb) What to do next?

In view of the shortcomings in the work of 20xx, in order to do a good job in the new year, the following aspects are highlighted:

1. Actively coordinate with xx Company and the owner to further straighten out the relationship.

2. Strengthen the study and improvement of business knowledge, innovate working methods and improve work efficiency.

3. Manage money, account and control current project expenditure.

4. Try to manage the canteen and handle the relationship between cost and food.

5, pays special attention to the maintenance of community greening.

Year-end employee self-work summary 6 With the completion of post selection for civil servants training in provinces, cities and towns in 20xx. In X years, I officially joined the Township People's Government and became a grass-roots civil servant, assisting the renovation of dilapidated adobe houses in rural areas and the daily work of the office, and moved to Shixia Village. Over the past year, I am keen on my work, strict with myself, stick to my post, and always maintain the attitude of "modesty", "caution" and "self-discipline". With the care and training of leaders and the help and support of my colleagues, I have been studying hard, making positive progress, striving to improve myself, working hard, finishing my tasks seriously and fulfilling my post responsibilities. The research and work in the past year are summarized as follows:

First, study theory seriously and improve comprehensive quality.

Unswervingly implement the party's line, principles and policies, and maintain a high degree of consistency with party committees at all levels, such as the Central Committee and the Provincial Party Committee, in terms of ideology, politics and actions. Always remember to be proactive, keep close contact with the masses, and strive to practice the purpose of serving the people wholeheartedly.

The second is to work hard and improve the business level.

First of all, as an adobe reporter, I tried to do a good job in the related publicity and reporting of adobe houses, actively assisted various reports on the renovation of adobe houses in villages, and timely completed reporting and updating the national and municipal systems of adobe houses. At the same time, it also assists in the daily work of the office, sending and receiving documents in time, assisting in holding meetings, receiving relevant guests and sending relevant information.

At the same time, in accordance with the overall requirements of the township work, obey the overall situation, and conscientiously do a good job in baocun. According to the deployment of township work, according to the survey outline and the contents of the "Three Deliveries" diary, we went deep into the masses, investigated and studied, grasped the basic situation of villagers, the hot spots, key tasks and difficult problems that cadres and the masses were concerned about, and actively participated in the general survey and elimination of navel orange Huanglongbing, the tracking and coordination of the 96333 incident, and the "Three Deliveries" work.

Over the past year, I have strictly abided by the rules and regulations formulated by the village. All the tasks assigned by the leaders can be balanced, reasonably arranged and implemented in a down-to-earth manner, and they can work overtime with good quality and quantity on time. Second, prioritize your work. When encountering problems, we should firmly establish a sense of overall situation and responsibility, adhere to unity and cooperation, and constantly strengthen our own construction.

But in retrospect, there are also many shortcomings, mainly in the following aspects:

(A lack of self-study initiative. Often only pay attention to the collective learning organized by the town. In addition, few people teach themselves, or learn in meetings, or learn by doing, and they don't learn deeply. It is not enough to explore new methods of rural work under the new situation, and there is still a distance from the requirements of leaders and the masses in their work.

(2) Lack of creativity in work. Not good at finding and solving problems from work. These are all waiting for me to make up for my own shortcomings in my future work, work hard, make positive progress, and strive to achieve satisfactory work performance for the organization and the masses.

Year-end employee self-work summary 7 In a blink of an eye, the work of this school year is coming to an end. Looking back carefully, there are hard work and happy harvest. But for me, this school year's work is undoubtedly the most impressive year. Due to the increase of workload, it has brought great pressure. After the adjustment of mentality and the adaptation of working methods, it not only affected my work, but also greatly improved my working ability. To sum up, I have gained a lot. Now I briefly review the work of this school year:

First, strengthen the image and improve their own quality.

In my work, I adhere to the spirit of "being diligent in learning, being good at creating and willing to contribute", always pay attention to being rigorous, meticulous, solid, practical and hard-working, standardize all my words and deeds with systems and disciplines, earnestly study professional knowledge, consolidate and enrich comprehensive knowledge, and achieve "learning at work and working at study".

The second is to strengthen functions, strictly perform post responsibilities, and do solid work.

Because financial work is usually reflected in dense and complex data, it seems to be a few simple numbers, but in fact it contains a basket of work, which has the characteristics of transactional and sudden. The specific work is as follows:

1, housing provident fund management

As a provident fund manager, I can actively handle the housing provident fund loan and withdrawal business for the faculty of our school, and open or seal it in time for the transferred or retired personnel to avoid the losses of units or individuals. In order to handle the provident fund business for the faculty and staff in the two campuses more conveniently, the provident fund data of the two campuses were merged when the base was changed. At the same time, the individual contributions and financial subsidies of the faculty and staff provident fund were turned over to the municipal housing provident fund management center on time every month, and our school paid a total of more than xx yuan of provident fund throughout the year.

2. Be responsible for changing the salary data of the East Campus.

Change the salary data every month according to the change materials provided by the Propaganda Department of the Group, print the department summary table and individual payment details, and submit the paper materials consistent with the electronic version to the bank for salary payment.

3, statistics of student payment information, to assist in income accounting to collect tuition fees.

Student fees are an important source of school income. However, due to the shortage of students and the financial difficulties of students' families, most of the tuition fees in our school have not been paid in full. It is often a student who divides several hundred dollars. For students or parents who come to pay fees, they often pay as they receive, and the task and difficulty of charging are relatively large. After each centralized fee collection, students' arrears data should be collected in stages to help various professional departments settle students' tuition fees and strive for more income for the school.

At the end of June every year, in order to cooperate with the work of issuing diplomas to students, it is necessary to do a good job in the statistics of the payment information of fresh graduates, so that students can clearly understand the details of tuition and accommodation fees paid during their three years in school, and pay back and settle the graduates who have not paid all the tuition fees, so as to maximize the extra-budgetary income of the school.

4. In invoice management.

20xx * * purchased 50 bills for administrative fees and 30 bills for book fees, and entered the bills into the tuition system in stages, and filed them for verification.

5. Free tuition management

Due to the particularity of students' payment in our school, most students are in arrears. Every time the tuition-free payment is in place, the tuition fees of subsidized students should be counted. At the end of February, 20xx will be free of tuition in autumn, and at the same time, the tuition fee will be more than xx yuan. In the process of granting tuition-free fees to students with difficulties, it is necessary to strictly implement the relevant policies of the state, ensure that the payment is in place and there is no omission, and timely make account records and reference materials for the relevant departments to check.

6. Publicity and communication work

As a department correspondent, I can upload the department plan, summary, system and other related information to the department website in time.

Third, diligently do a good job in logistics services.

As a financial worker, you should not only bury yourself in your work and forget about your work, but also check every detail of your work when you look back, sum up and analyze your work experience, and strive to make your work procedural, systematic and orderly, so as to reach a new realm, enter a new realm and open a new chapter.