Summary is a kind of written material to review, analyze and evaluate a certain period, a certain project or some work after it has come to an end or been completely completed, so as to draw lessons and some regular knowledge, which can effectively exercise our language organization ability. The following are seven general model articles for supermarket supervisors' work summary that I have compiled for you, hoping to help you.

Summary of supermarket supervisor's work 1

Under the correct leadership of the board of directors and the general manager's office, the broad masses of cadres and employees carried forward the enterprise spirit of "unity, dedication, pioneering and seeking truth from facts", focused on store expansion, expanded procurement channels, and cultivated pragmatic teams. Qi Xin made concerted efforts and fought bravely, which prompted the enterprise to maintain a good and rapid development, and all the work basically achieved the goals set at the beginning of the year.

1. Analysis of domestic economic situation

1. Domestic economic situation. Affected by the financial crisis, the economic growth was slow in the first quarter. With the implementation of a series of policies to deal with the crisis and stimulate domestic demand, the domestic economic situation has improved since April, and the consumer confidence index has stopped falling and rebounded. In the second, third and fourth quarters, the economy showed a month-on-month growth. It is estimated that the national gdp growth will achieve the goal of 8%. Among them, the total retail sales of social consumer goods grew outstandingly, with a growth rate of 1.6% compared with last year. The gdp growth of Anhui province is expected to reach 11%, which is 3 percentage points higher than that of the whole country. Among them, the total retail sales of social consumer goods increased by 18.7% year-on-year. Urban retail sales increased by 18.3%, and retail sales at and below the county level increased by 19.1%. For the first time this year, rural consumption growth is higher than urban consumption growth.

2. Development situation of supermarket industry. There are four characteristics in the development of the supermarket industry

(1) The sales in the first quarter were weak, and the growth in the second, third and fourth quarters began to show a chain increase. Promotion efforts increased year-on-year, and retail gross profit decreased.

(2) Brand supermarkets have seized the secondary and tertiary markets one after another, and the central region with relatively backward economy but great potential has become a hot spot for businesses to expand and compete, which has been fierce since the second quarter.

(3) Brand supermarkets have outstanding and stable advantages in the primary and secondary markets, and local leading supermarkets have regional competitive advantages in the secondary and tertiary markets.

(4) Supermarket enterprises in secondary and tertiary markets will enter the second round of "shuffling". In order to pursue a new profit model, most supermarkets carry out multi-format business expansion.

II. Analysis of various data of the company

The total merchandise sales of Anhui Company was 317 million yuan, and the profit tax was 11 million yuan, up 67% year-on-year; The gross profit after sales tax deduction was 29.16 million yuan, and the gross profit after tax deduction was 9.2%, down 1.2 percentage points year on year. The comprehensive gross profit reached 59.2 million yuan, 95% of the annual plan was completed, and the comprehensive gross profit margin was 18.8%; The company's total profit has reached 3 million yuan

III. The company's main work performance

(1) Accelerate the expansion of stores, seize market opportunities

1. Open new stores, seize the market and ensure growth. , the company has opened seven stores including Ningguo Store, Zhongshan Store, Lingxi Store, Huangshan Second Store, Anqing Store, Dingyuan Store and Fanchang Store, with an additional business area of 39,111 square meters; At present, the total number of stores in the company has reached 17, and the network covers 8 cities in the province; The newly opened store achieved sales of 59.92 million yuan, accounting for 19% of the total sales, which effectively promoted the overall growth of the company's operation.

2. Seize opportunities, find resources and lay the foundation. The company's development department took the initiative to find ways to actively seek new resources for stores. Eight new store development projects have been signed in Shexian, Xiuning, Hanshan, Xuancheng and towns, which has reserved resources and laid a foundation for the company and its future sustainable development.

3. The main business is the foundation, and breakthroughs have been made in promoting multi-formats. Tianfu Real Estate Co., Ltd.' s commercial real estate development project of nearly 111,111 square meters with 35 mu of land in Fanchang central city is being redesigned and finalized. The 4,111 square meters National Congress Taikelong Hotel in Xuancheng, which integrates accommodation, catering and ktv entertainment, has been completely renovated and will be grandly opened on January 6. The start-up and operation of the two new business projects have laid a foundation for the establishment of Taikelong Group, the implementation of multi-business management, the pursuit of new profit models and sustainable development.

(2) Strengthen the rectification of stores, tap the development potential

1. "Overall slimming". In view of the actual situation of loose staffing, unreasonable configuration and overstaffing in the store, in March this year, the post staffing of the store was re-approved through comprehensive sorting, and the general manager's office took the class into the store to overcome difficulties and reduce the number of employees, with a total of 221 employees, thus achieving the purpose of reducing operating costs.

Summary of supermarket supervisor's work 2

I spent _ _ _ _ with Xiangrui Xiangshan Edge in full of opportunities, competition, challenges and hardships. With the help and guidance of superior leaders and the cooperation and efforts of all staff, all aspects have made new progress with the input of sweat and wisdom.

taking stock of _ _ _ _, there are gains and losses, which are related to the company's competitive strategy; Questions about customer service orientation; On the recognition of enterprise brand value; Questions about customer loyalty management; There are also problems in preparing for danger in times of peace, the speed of opening retail stores, the integration of retail marketing communication, and even the precarious human resource management. I have experienced a process from scratch and from small to large. But with the development of economy and the change of situation, the retail market has taken root everywhere. Faced with this situation, I know that to complete the role transformation, we must study hard, proceed from reality, strengthen investigation and study, and explore ways to solve complicated problems. The summary of the work in _ _ _ _ is as follows:

Sales Performance

In the second half of _ _ _ _, our store achieved a sales performance of 6.5 million yuan, with an average daily passenger flow of 1,647 people and an average daily customer price of 39.88 yuan. In the middle of the year, the sales performance in February was outstanding, accounting for 29.94% of the sales share in the second half of the year; After the fresh meat group changed from joint venture to self-operation, the sales reached the best, and the sales performance of fresh food area accounted for 41% of the store's performance.

In the second half of the year, the highlights of sales performance are mainly reflected in the following aspects

The adjustment and transformation of fresh food in October and October, especially after the adjustment of fresh food areas: bulk rice, loose sugar, candied fruit, vegetables and fruits; At the same time, the display position of the department store area has been adjusted to broaden the vision of the whole supermarket, which has greatly improved the image of our store. It has also had an important impact on and promoted the growth of store sales.

2. following the company's service concept of benefiting the people, facilitating the people and benefiting the people, the promotion plan is outstanding, and the goods are selected around firewood, rice, oil, salt, sauce, vinegar and tea in people's livelihood. In the two ultra-low time-limited promotions in October, it played an important role in promoting sales performance and popularity, with good strength and frequency, and achieved some good results.

in March and February, after the fresh meat group changed from joint operation to self-operation, it had a far-reaching impact on the whole year in the season of "filling sausages" with local products in February. Whether from sales performance, passenger flow has played a driving and growth. However, the actual increase in the flow of people is very small, mainly because buying meat has greatly increased the unit price of customers; The cleaning of roadside vendors outside the supermarket has greatly improved the performance of the fruit and vegetable group. Therefore, our market share in the region is not high, and we need to further strengthen management to improve service quality. This year, the reasons for the lack of sales mainly come from the following aspects:

1. After the opening, we failed to analyze the consumption habits and consumption levels of consumers in the region and made our business highlights. In September, community convenience store Jiayi opened in the vicinity, and competitors frequently attacked, and the passenger flow declined, resulting in a significant decline in sales in October.

2. On September 19, the Mid-Autumn Festival special price was not strong, and there were not many customers buying mooncakes during the Mid-Autumn Festival. In recent years, the overall mooncake market has declined, and the group buying behavior of enterprises and institutions is getting closer to that of dealers and manufacturers. In the Mid-Autumn Festival moon cake sales, except for group companies, there are only a handful of group purchases. More is the state's control over the Festival of Gifts, while large enterprises and units buy directly from mooncake manufacturers to reduce procurement costs.

3. The effect of DM activity is generally poor. In the early stage, due to the lack of prominence in our DM promotion plan and promotion product selection, the preparation work was not in place; The supplier's support is not strong; The purchase channel is narrow, and the settlement period of some suppliers is too long; Therefore, most DM commodities are not attractive enough. The high price leads to the ineffective sales of goods, and suppliers are reluctant to go to DM at ultra-low special prices, which leads to the restriction of DM promotional items and prices. Some products have been promoted by DM for a long time, which makes DM lose its popularity and performance.

4. Double points on Wednesday. In the second half of the year, the company's double points activity on Wednesday didn't improve sales much. On Wednesday, there were insufficient publicity activities in the double points activity. The redemption of points didn't make customers feel, no redemption activities were held, and they didn't know the role of points.

Summary of supermarket supervisor's work for 3

21__ years, under the correct leadership of the store manager and with the support and help of my colleagues, I better fulfilled my duties as a supervisor, strengthened commodity management and on-site personnel management at work, and led everyone to realize the sales income of the department store of underground supermarket together, which made due contributions to the development of the store.

1. Specific work

1. Strengthen the management of employees. Do a good job in employees' ideological work, reasonably arrange personnel's duty, shift change and overtime work, strengthen the training of new employees, and actively organize employees' study and assessment. In work management, we should strictly manage and operate humanely, truly care for and respect employees, and often carry out ideological communication and business training, so as to enrich and improve employees' ideological understanding, commodity knowledge, sales psychology and skills, work discipline and service concept, and stimulate their initiative and enthusiasm in work.

2. Strengthen the management of commodities. Complete the regular commodity inventory and property inventory of the supermarket department store, the internal allocation of commodity return and the tracking of missing and out-of-stock goods. Conscientiously do a good job in the environment and hygiene of the store, do a good job in commodity display, reasonable inventory, adjustment of seasonal commodities, selection of express commodities, and connection of all aspects of operation, actively cooperate with the store to carry out various holiday promotion activities, and improve the performance of the supermarket.

3. Do a good job in market research. Shopping mall sales depend not only on reputation, quality and location, but also on service and price. Due to the increasingly fierce commercial competition, we regularly investigate the competitive supermarkets in Suzhou market and surrounding areas and evaluate the consumption situation nearby, learn the latest market information and industry trends through various information media, avoid the homogeneous price competition of commodities, repel unsalable commodities, and introduce new commodity varieties in time under the condition of differentiated operation as much as possible.

4. Do a good job in communication services. On the one hand, improve the service concept of employees, deal with customers' complaints caused by the quality of goods in time, maintain the performance and external credibility of Shangchao, make customers feel at ease and comfortable in buying, and effectively improve the return rate of customers' purchases. Really reflect the concept of "shopping around, rest assured in _ _". On the other hand, I earnestly communicate with customers, so that customers can cooperate with my ordering, display, price adjustment and promotion strategy. At the same time, do a good job of asking and reporting to the leaders of supermarkets and shopping malls, and do a good job of uploading and issuing.

5. Pay special attention to safety and loss prevention: standardize the loss prevention operation process and system, and strengthen the concept of loss prevention for all employees. Conscientiously implement the supermarket security work system, deeply understand the cashier, customer service, receiving goods, loss prevention, theft prevention, fire protection and other links, find problems, reduce loopholes, strengthen the seasonal management of goods, and improve the safety awareness of employees.

Second, the existing problems and working ideas in the second half of the year:

The existing problems

1. The sales performance has declined. From October to June, the total sales of department stores were 5421564.4RMB, down about 1.4% year-on-year. The impact of supermarket performance mainly came from the intensified competition in the same industry, the decline in market purchasing power, and the reduction of promotion efforts.

2. The promotional activities failed to achieve the intended results. The promotion of major festivals such as Spring Festival, Lantern Festival, Valentine's Day, Dragon Boat Festival and May Day failed to achieve the intended results. There are both reasons for the strength of promotion and reasons for the frequent promotion activities.

Work plan for the second half of the year:

1. Further improve personal management ability. Constantly study and summarize, be strict with yourself, take the lead, improve your work efficiency, and drive the department staff to strengthen the service quality and improve the overall performance.

2. further strengthen store management. Strive to do a good job in the standardized management and control of hardware such as environmental sanitation, counter layout, commodity display and facility maintenance of the departments under their jurisdiction, and do a good job in the standardized management and control of software such as attendance, shopping guide and service of their employees; Responsible for dealing with general emergencies in department stores, such as customer disputes and merchant disputes; Supervise and control the sales situation, prevent the occurrence of bad business conditions such as bargaining, taking orders, and unauthorized goods leaving the gate, actively analyze the business situation and related factors, and respond and ask for instructions to the superior supervisor in a timely and comprehensive manner.

3. further strengthen the relationship with merchants and customers. Communicate with the counter merchants regularly to master the business dynamics of the counter; Continuously improve the level of customer service.

Summary of supermarket supervisor's work 4

Responsibilities of Shangchao supervisor:

1. The person in charge of business and management of Shangchao system and some designated outlets where the office is located shall undertake the task indicators of Shangchao system and other designated outlets where the office is located and be responsible to the city manager;

2. Keep good communication with dealers at all levels, promote the progress of business work in an orderly manner, and organize the staff of this department to hold a weekly business coordination meeting with brand directors and business personnel of dealers to solve existing problems and make plans for next week;

3 degrees to develop measures;

4. according to the monthly task of the supermarket department, formulate the monthly order index, the monthly terminal development index, the monthly terminal visit and tally index, the monthly terminal vivid index, and monitor the process on a daily basis to ensure the achievement of each task index;

5. submit it to the director of the office for examination and approval on May 5 of each month, and submit it to the company for approval before business execution;

the implementation of 6, organize the review of the implementation of activities, and improve the execution;

7. Be responsible for the establishment, maintenance and development of the customer situation of the head offices of the supermarkets where the offices are located, and cooperate with the dealers to negotiate the monthly, quarterly and annual large-scale promotional activities of the terminals and other contract terms;

8. Regularly check the store display and promotion activities, and carry out collaborative visits. The number of visits to the store by collaborative salesmen shall not be less than 1.5 times/month;

9 report to the director of the office immediately;

11. Keep good communication and cooperation with all departments in the office, improve the efficiency of teamwork, submit various operation reports regularly, and carry out monthly debriefing;

11. Be responsible for the negotiation and signing of annual contracts for KA customers within the jurisdiction;

12. Be responsible for the implementation of KA activity plan in the area under its jurisdiction and