Refunds for Shell cards can be made directly to the salesperson. According to the Regulations on Protection of Consumer Rights and Interests of Jiangsu Province, consumers have the right to apply for a refund within 15 days from the date of purchase of the prepaid card, and the merchant must also refund the prepayment unconditionally. Consumers who have a need for a refund can protect their rights and interests through legal weapons.

What is a prepaid card?

A prepaid card is a prepaid voucher issued by a card issuer for the purpose of making a profit, and in the form of a specific operator and format, which can be used to purchase goods and services at a specific organization. According to whether or not the cardholder identity information is recorded, it is divided into bearer prepaid card and bearer prepaid card; according to the information media is divided into magnetic stripe card and chip (IC) card. Business prepaid cards can be categorized into single-purpose prepaid cards and multi-purpose prepaid cards according to their scope of use. For example, single-purpose prepaid cards are prepaid cards issued by card issuers for the sole purpose of purchasing goods and services from the company or a chain of commercial enterprises of the same brand. This includes scale-issued cards, group-issued cards, and brand-issued cards.

What are the circumstances under which prepayment can be refunded?

1. Operators can issue prepaid cards in violation of the law and return the prepayment.

According to the Measures for the Administration of Single-Purpose Commercial Prepaid Cards issued by the Ministry of Commerce, card-issuing enterprises engaged in retailing, lodging and catering, and residential services must file with the commerce department. Individuals and individual employers are not the subject of issuing prepaid cards. Card-issuing enterprises that have not filed with the commerce department are not qualified to issue prepaid cards and will be in violation of the law to issue prepaid cards. Consumers can ask for the return of prepaid money.

2, the operator of the card to consumers when the promised benefits and services do not fulfill the content, you can return the prepaid.

China's "Law on the Protection of Consumer Rights and Interests" Article 53 provides: "the operator to provide goods or services by prepayment, not in accordance with the agreement to provide, should be in accordance with the requirements of consumers to fulfill the agreement or return the prepayment. It must bear the interest on the prepayment, and the reasonable expenses that the consumer must pay.'' . Consumers have the right to request the operator to return the gold.

Shopping with prepaid cards is a form of transaction after credit cards. The most common use now is in Japan. Japan began issuing prepaid cards in 1983 and by the end of 1989 had issued more than 1.09 billion of them, with the largest number issued in the telecommunications and transportation sectors. With more than 4,300 convenience stores in Japan 7 ELEVEN chain, in 1989 in the system to introduce prepaid cards and success.