Quality commitment letter 1 1, strictly abide by the management systems and employee behavior norms of property management companies and departments.
2. Abide by the company's labor discipline, wear labor protection articles correctly, don't be late for work, don't leave early, and don't do things unrelated to work during office hours.
3. Strictly implement the operation process and quality standards of this position, continuously improve work efficiency and quality, and have no customer complaints.
4. Toilet cleaning Clean the garbage in the toilet paper basket every day, and the garbage in the basket shall not exceed 2/3.
5. Circulate the dirt and garbage in the urinal and urinal every day to ensure that there is no dirt and debris in the pool and no odor and odor in the toilet.
6. The bathroom floor, walls, doors, glass, windows, corner lines and decorations should be clean and free of garbage, stains and scale, and kept clean and hygienic.
7. The floors of halls and corridors should be clean and free of dust, and guardrails, stairs, walls, glass, signs, brackets and lamp holders should be free of dust, dirt, rust, stains and fingerprints.
8. The stainless steel surface of the elevator shall be free of dust, dirt, adhesion and graffiti, and shall be cleaned at least twice a day.
9. The smoking area shall be circulated at least twice a day to keep the floor, countertops, trash cans and ashtrays free of scale, stains and garbage.
10, marble, ceramic tile hard floor surface and its joints are clean, waxing is symmetrical and bright, and the floor is clean and undamaged; Corner lines and corner lines are free of dust, sundries and stains, and dust cannot be wiped off by hand.
1 1. Responsible for the daily maintenance of all cleaning equipment and facilities in the area to ensure the cleanliness of cleaning tools.
12. Report the damage of other equipment and facilities in the clean area in time, and carry out docking treatment in time.
I will earnestly fulfill the above commitments and will not do anything that violates the company management system. If there are mistakes in my work or customer complaints, I am willing to accept the company's various handling regulations.
Quality Commitment Part II: _ _ _ _ _ _ _
_ _ _ _ _ _ (hereinafter referred to as us) If we are lucky enough to win the bid in _ _ _ _ _ _ _ _
1, the bidding products are within the scope of three guarantees stipulated by the state, and the product quality guarantee period shall not be less than three guarantees; If the commitment of the quality guarantee period is superior to the national three guarantees, it shall be implemented according to the actual commitment of the supplier;
2. There is a professional after-sales service organization for the bidding products, which will be clearly stated in the bidding documents and attached with the manufacturer's after-sales service commitment;
3, after the completion of the project, we will be responsible for a one-year project quality warranty, with high-quality service, to achieve our loyal commitment; Truly achieve first-class construction, first-class quality service purposes;
4. We guarantee to provide on-site centralized training services to the tenderee within 2 working days after the project is completed and certified by relevant departments, so as to ensure that users fully understand the product performance and usage specifications before operation; Eliminate hidden dangers of accidents and improve work efficiency;
5. Telephone consultation: provide technical assistance calls during the warranty period, answer the problems encountered by the tenderer in use, and put forward suggestions to solve the problems for the tenderer in time;
6. On-site response:
1 If the problem cannot be solved by telephone consultation after receiving the repair notification, we promise to arrive at the site for treatment within 24 hours to ensure the normal work of the product;
If it cannot be solved within 24 hours, spare products will be provided within 24 hours for the tenderee to use normally. If the fault is not solved within 24 hours, the tenderee has the right to handle the fault by itself, and the expenses incurred will be deducted from the quality warranty fund;
3 If there is an emergency maintenance accident, we will guarantee to arrive at the scene of the accident immediately after receiving the notice;
4. For quality problems involving safety, report them immediately and take preventive measures in time according to the Regulations on Quality Management of Construction Projects.
7. Service commitment outside the warranty period: After the warranty period, we will also provide free telephone consultation service and promise to provide on-site maintenance service for the products;
8. If the tenderee needs product upgrading, updating, replacement and maintenance, we promise to provide after-sales service at preferential prices.
The above is our after-sales service commitment to this project. If we fail to meet Party A's requirements and our commitment standards in after-sales service, causing great losses to the tenderee, we are willing to accept the punishment of laws and regulations. Take the responsibility caused by this and compensate all the economic losses caused by this.
Commitment unit: _ _ _ company
Authorized representative: _ _ _ _ _ _ _
Date: 20 _ _ _ _ _ _ _
Quality Commitment Letter of Beihai Urban Construction Investment Development Co., Ltd. Part III:
Through careful reading and understanding of the bidding documents, and in combination with the actual situation of our unit, we make the following commitments to the quality of the supervision bidding project of the supporting road project in the reconstruction area of 12 # house:
A, commitment to the project quality standards. The supervision unit promises to supervise the project quality on behalf of the construction unit according to laws, regulations, relevant technical standards, construction project supervision specifications, design documents and construction project contracts.
Second, the supervision unit promises to equip the members of the supervision team to enter the construction site and the required testing equipment and tools according to the supervision contract.
Three, the project use or installation of building materials, building components and equipment must be signed by the supervision engineer, unit engineering, concealed engineering, project payment and completion acceptance must be signed by the supervision engineer.
4. The supervision engineer promises to carry out supervision by standing by, patrolling and parallel inspection according to the engineering supervision specifications.
Five, undertake the project supervision institutions must abide by the relevant national laws, regulations and technical standards; Fully perform the supervision contract, control the quality, cost and progress of the project, manage the relevant contracts of the construction project, and coordinate the relationship between the parties concerned in the project construction; Do a good job in the management of all kinds of supervision materials, and submit a complete supervision file to the supervision unit or relevant departments after the supervision work.
6. If the supervision unit fails to perform the supervision obligations as agreed in the entrusted supervision contract, or fails to inspect the projects that should be supervised or inspected in accordance with the regulations, thus causing losses to the construction unit, it shall bear the corresponding liability for compensation. If the project supervision unit colludes with the contractor to seek illegal interests for the contractor and cause losses to the construction unit, it shall be jointly and severally liable for compensation with the contractor.
7. Promise not to disclose confidential information related to this project and this contract business without the consent of all parties concerned during or after the contract is terminated.
Name of unit (seal):
20xx June 2nd
The fourth part of the quality commitment letter: Our service concept of website construction is to ensure the customer's 100% satisfaction, and we put forward the standard of 10 for the after-sales service of website construction:
1.24-hour telephone technical support
If you have any questions about your website, you can call our 365*24-hour service hotline and we will answer them in time.
2. Security services
We will monitor the operation of the website from time to time, and in case of any abnormality, we will solve the related problems for our customers in the shortest time. We will do a good job in the management and maintenance of the server to ensure the safety of customer website data.
3. Telephone tracking service
Users who build websites in our company will pay a return visit repeatedly within one month after the website construction is completed, and investigate the customer's demand for the existing websites and whether there are any related problems. If there are any questions, we will answer and teach them at home according to the situation.
4. Door to door tracking service
Users who build websites in our company will visit our company once a year to teach how to manage the website and improve the effect after the website is completed. If not, find the reason on the spot and answer the customer's questions in time.
5. Professional operation assistance service
Users who build websites in our company, after the website construction is completed, if customers have more professional technical problems in operating the website, we will assist customers to complete the operation.
6.DNS resolution service
Anyone who builds a website and registers a domain name in our company will resolve your domain name to the corresponding server after the website is completed, so as to ensure the normal access of your website.
7. Website speed improvement service
Any user who builds a website in our company, after the website construction is completed, we will answer any questions about the speed of the website during the maintenance period. If they are not satisfied, they can change the space at any time to improve the speed of the website. 8. Website data backup service
Anyone who builds a website in our company will back up the website data twice a month after the website construction is completed to ensure the integrity of your website data.
9. Website promotion of preferential services
Anyone who builds a website in our company and does any website promotion service in our company after the website construction is completed can enjoy a 10% discount policy and give guidance on website promotion and optimization.
10. Service complaints
If you have questions or are not satisfied with the service of our staff, you can call our complaint telephone number to make a complaint and help us improve the service quality.
Remarks: Local users are provided with after-sales door-to-door service. If the host domain name is not purchased by our company, 100% security and analysis guarantee cannot be provided, but technical assistance service is provided.
The fifth part of quality commitment is to standardize our school's operation and teaching behavior, improve training quality, optimize training services, safeguard the legitimate rights and interests of both teachers and students, and be a civilized driving school with students' satisfaction, social cognition and government's confidence. I am strictly self-disciplined and subject to supervision. Special commitments are as follows:
1. Abide by the relevant laws, regulations and standards promulgated by the state, obey the management work of transportation management departments at all levels, conduct training in strict accordance with the teaching order, content and time specified in the syllabus, provide services for certified coaches, standardize training activities, scientifically and reasonably formulate trainees' training plans according to training hours, and complete all training subjects in strict accordance with the plan.
2. No one shall reduce the training time of trainees without reason. In case of special circumstances, the training plan and time should be adjusted in time to ensure that the training time of the students is not occupied.
3. Conscientiously implement various rules and regulations related to training quality, refine the training quality requirements of all links, and strive to achieve an average pass rate of more than 80% in all subjects throughout the year. Free training for students who fail the exam until they pass the exam within the validity period.
4. Any driving school staff and coaches are not allowed to eat, take, get stuck or ask for anything that infringes on the legitimate rights and interests of students under any pretext. Once found, it will be dealt with seriously.
5. Publicly promise the above service contents on the website of the driving school and the registration hall.
6. Driving schools often educate coaches about honesty, popularize knowledge of honesty and commitment, understand the importance and necessity of honesty and commitment, and enhance the consciousness of honesty and trustworthiness. And regularly check the implementation of the commitment of good faith, so as to avoid things that are not promised to the students and damage the image of the driving school.
7. Complaints about students' commitment to honesty should be handled in time, and students' complaints should be recorded. The responsible person should take measures to provide remedial services, achieve the goal of good faith commitment and students' satisfaction, gain students' understanding and maintain the reputation of the driving school.
8. With regard to the content of the commitment of good faith, we should abide by the commitment, dare to take responsibility, earnestly safeguard the legitimate rights and interests of students, and the satisfaction of students should reach over 95%.
9. At the end of the year, the practice of good faith commitment will be taken as an important reference, and the one-vote veto system will be implemented.
10. In order to strengthen the supervision and inspection of the coach's teaching process, the driving school implements the system of student return visit, and implements telephone training quality credit return visit and student satisfaction survey activities for the trainees who graduated from training. The results of the return visit can be divided into three types: very satisfied, satisfied and dissatisfied. The coaches who are dissatisfied with the return visit are interviewed, warned and educated. Coaches who are dissatisfied with the second return visit shall be suspended or dismissed.
1 1. The driving school pays an irregular return visit to the contents promised by the students, and solves the problems at any time when found, so as to satisfy every student. The content of commitment to students is constantly supplemented and improved according to the opinions of returned students in work practice, and the system of good faith commitment is implemented.
Shandong science & engineering weike motor vehicle driver training co., ltd
20xx065438+1October 0 1 day
Quality Commitment Letter Part 6: County Coal Industry Bureau;
In the first half of 20xx, with the correct leadership and support of your bureau and relevant departments, I coal mine; With the joint efforts of all miners; The situation of safe production is slightly better than last year.
From the beginning of this year to the beginning of this year, the achievements and shortcomings of our company's coal mines were * * *, and there was a minor injury accident in the last ten months. There are hidden dangers in underground production, and personal unsafe behaviors and violations of regulations of employees occur from time to time. In order to ensure that there will be no safety accidents in our mine in the future, ensure the normal safety production order and create a safe, stable and harmonious safety production situation, we promise as follows:
First, further strengthen on-site management and daily safety management.
Establish and improve the safety production management organization, fully staffed with safety management personnel, and assign full-time safety management personnel to take over the work in each shift, so as to ensure that at least one mine-level leader in each shift supervises the succession in the underground, so as to find and deal with potential safety hazards on site and make the safety management work meticulous and accurate.
Conscientiously implement the system of pre-shift meeting, safety inspection, hidden danger investigation and mine-level meeting, ensure that there is no dead angle in safety management, carry out safety inspection regularly, hold safety office meetings, discuss the problems existing in coal mines, formulate rectification plans, and carry out rectification from point to point and to people.
Second, seriously carry out special hidden dangers investigation
Set up a leading group for hidden danger investigation, and conduct a mine-wide safety inspection and major hidden danger investigation on June 5438+05 every month, with the participation of mine leaders, safety leaders and coal mining team leaders. During the inspection, the subordinate districts, cities and projects were carefully inspected, and a special hidden danger investigation meeting was held after the inspection, to study and analyze the root causes of the problems, formulate rectification plans and measures, and carry out rectification within a time limit.
Third, strengthen technological transformation.
According to the requirements of the superior administrative department for coal mine safety production management, combined with the national industrial policy, our mine will make up its mind to improve the ventilation system and transportation system, update the mechanical and electrical equipment, especially improve the coal mining method in the future, and plan to send relevant personnel to visit and study in other places, so that every employee can know the safety of the improved coal mining method through safety technology education and training and regular study before class. Secondly, the mine reform design is carried out step by step around the coal mining method.
Four, strengthen the safety technology education and training of coal mine workers.
Strengthen the training of special operators and new workers, and the rate of special operators with certificates will reach 100%. In order to improve the post skills and timely quality of mine workers, our mine plans to conduct regular safety technology education and training for mine workers in the future, organize safety technology education and training at least once every ten days, strictly control new mine workers, and carry out ideological and political education, business skills training and post education and training to make employees understand the importance and necessity of underground dynamic management, on-site safety management and safety technology.
Fifth, increase investment in safety to ensure the safety of equipment and facilities.
In accordance with the requirements of the higher-level industry management department, it is forbidden to purchase and use mine electrical equipment that has been explicitly eliminated by the state, gradually replace the existing equipment that is facing elimination, establish a special account, fully extract maintenance fees and safety production management fees, ensure the effective investment of special funds for safety, and pay work-related injury insurance for all miners on time; Sign labor contracts with workers on time and distribute labor protection articles on time.
Six, strengthen roof management, prevent roof accidents.
Strengthen the roof management of coal mining face and heading face, strengthen the support of B6 transport lane, return lane,+1670 level B6 transport lane,+16 10 level B6 transport lane, return lane, transport stone gate and return stone gate, strengthen the roof management of coal mining face, and prohibit indiscriminate mining and excavation of isolated coal pillars and silos. Strictly implement the work of "knocking on the side and asking for the roof", strengthen the roof isolation of the heading face, support the heading face while digging, and strengthen the temporary support and permanent support.
Seven, strengthen the management of transportation system, to ensure transportation safety.
Strengthen the perfect management of the mine hoisting transportation system, check the winch, wire rope, safety protection device, battery car, scraper, track and other transportation facilities and equipment in each shift, and make relevant records. Battery truck drivers, scraper drivers, winch drivers and signal hook workers shall hold relevant certificates to ensure transportation safety.
Commitment:
20xx year x month x day
Quality Commitment Article 7 I. Clean quality
1. The cleaning quality conforms to the relevant provisions of the Notice of Huangshi Fire Bureau on Strengthening the Fire Safety Management of Kitchen Chimneys and Smoke Exhaust Pipes;
2. Provide cleaning documents after each cleaning, including cleaning certificate, cleaning time and cleaning items;
Second, the cleaning time does not occupy normal business hours, otherwise we will bear all economic losses;
3. The tools, materials and other consumables required for cleaning shall be borne by our company, and no additional fees will be charged. Damaged or lost items will be restored to their original appearance without compensation at the original price.
Fourth, after-sales service.
1, free maintenance of all equipment of the smoke exhaust system;
2. If there is any problem with any equipment in the oil fume exhaust system, call our 24-hour after-sales service phone, and our company will arrive at the scene within 3 hours, and give a solution and solve the problem within 24 hours;
3, such as fans, purifiers and other major technical problems that we can't solve in the daily use process, we are responsible for contacting professionals from relevant manufacturers for on-site service;
4. If it is necessary to maintain the equipment, such as lubricating the bearing of the fan, we will do it at the same time during cleaning to ensure the normal operation of the fan and other equipment;
In order to conscientiously implement the Food Safety Law, the Agricultural Products Quality Safety Law and other laws and regulations, effectively protect the safety of people's lives and property, and safeguard the legitimate rights and interests of consumers, the producers and operators make the following commitments:
* * * The same promise
First, strictly abide by and implement laws, regulations and rules such as the Food Safety Law and the Agricultural Products Quality Safety Law; Engaged in production and business activities according to law;
Second, the city is honest and trustworthy, and does not engage in fraud;
Three, actively cooperate with and support the regulatory authorities to supervise the quality and safety of agricultural products according to law;
Four, if there are illegal acts, willing to accept the regulatory authorities in accordance with the law.
Commitment of agricultural producers
First, formulate production technical regulations, production management system, production record system, agricultural input use system, agricultural product quality self-inspection system, agricultural product harvest system, etc. , and strictly enforced;
Two, strictly implement the provisions on the use of agricultural inputs, establish a complete file of agricultural inputs.
Three, resolutely put an end to the use of banned pesticides, antibiotics and food additives. Pay attention to the safe interval of pesticides when harvesting vegetables and fruits to ensure that the pesticide residues in vegetables and fruits on the market do not exceed the standard.
Four, we must improve the production and sales files of agricultural products, and save the files as required; Implement a recall system for unqualified agricultural products.
Five, accept the supervision and management of agricultural products quality supervision personnel in accordance with the law, and accept the handling decisions made by agricultural products quality and safety supervision institutions.
Six, because the product quality problems have adverse consequences to the society, bear economic and legal responsibilities according to law.
Commitment of agricultural input operators
First, strictly establish and improve business files and implement accounting records;
Second, purchase goods from legal production enterprises to ensure the quality of purchase;
Three, do not operate agricultural inputs and counterfeit agricultural inputs prohibited by the state;
Fourth, introduce scientific, reasonable and safe use knowledge to buyers;
Five, to bear legal responsibility for the safety accidents directly caused by agricultural inputs sold by themselves.
Quality Commitment Article 9 Dear customers:
XX Tian Li Electronics Factory makes the following product quality assurance commitments to all users who purchase our tl series charger products:
1, the product quality is guaranteed, and the raw materials purchased are all high-quality products to ensure the quality. All products are produced and inspected by our factory in strict accordance with the technical requirements of tl charger product manual.
2. The tl charger produced by our factory is designed and produced according to the requirements of ce certification, cqc certification and gb8898-xx standard.
3. Strictly control raw material procurement, product manufacturing process and other links according to cqc quality certification standards to ensure that each process is in a state of quality control, thus ensuring product quality.
4. All ex-factory products shall be inspected in strict accordance with the inspection procedure of 100%, so as to ensure that the pass rate of the first inspection of finished products is 99%, and the pass rate of spot check is 99%.
5. The warranty period of all products is 12 months. If quality problems are found during the warranty period, if it is our responsibility, we are responsible for replacing them free of charge and handling them in time.
6. Provide all users with products with updated technology, better quality and better service. We not only guarantee that the tl series chargers we provide to our customers are completely high-quality and qualified products, but also we will actively cooperate with and strongly support your work.
Hereby promise!
10 quality commitment letter In order to standardize road passenger transport business activities, maintain the order of road passenger transport market, ensure the safety of road passenger transport and protect the legitimate rights and interests of passengers, our company solemnly promises to the road transport management organization:
1. Abide by the Law on Work Safety, the Law on Traffic Safety, the Regulations of the People's Republic of China on Road Transportation and other relevant laws and regulations.
Second, abide by the relevant provisions of the Safety Law, adhere to the guiding principle of "safety first, prevention first", and formulate and improve the safety production management system, including safety production operation rules, safety production responsibility system, safety production supervision and inspection, and safety production management system for drivers and vehicles. , and conscientiously implement.
1. Ensure the regular inspection and maintenance of passenger vehicles, keep the vehicles in good technical condition and ensure transportation safety.
2. Ensure that drivers and passengers are regularly organized for safety study and business training, so that drivers and passengers have good business knowledge, skills, professional ethics and safety awareness.
3. Ensure that the hired drivers and passengers are trained and qualified, hold relevant certificates (the driver has obtained the driver's license and qualification certificate suitable for the vehicle he is driving, and has no record of major traffic accidents within three years), and are healthy and competent.
Three, abide by the regulations on the administration of road transport industry, and obey the management of transportation departments at all levels, road transport management institutions and related units.
1, to ensure the intensive management and corporatization of passenger vehicles operated by the class line, and not to be affiliated with the operation.
2. During the operation of passenger lines, the company bears all operational risks. In case of operational difficulties and disputes, the company will solve them by itself, and properly arrange vehicles and employees. Need to coordinate with the competent authorities to solve, to reflect step by step, to ensure that there is no unauthorized shutdown, mob, contractor visits, skirt visits and other events that affect social stability.
3, to ensure that in accordance with the provisions of the operating period, the expiration of the operating period, take the initiative to withdraw from the passenger transport market.
4. Ensure that the road transport business license is not illegally transferred or leased, and the passenger transport management right is not transferred or transferred in disguise.
5, to ensure that strictly in accordance with the operation line approved by the transportation management agencies, to provide continuous services to the society, and shall not suspend or terminate the operation without authorization.
6. Ensure that all kinds of license plates and certificates of passenger vehicles are complete and effective, pay state taxes and fees on time, and insure passengers with carrier liability insurance.
7. Ensure that the materials submitted in the process of handling relevant business and reporting are true and effective.
Four, abide by laws and regulations, operate according to law, honest and trustworthy, fair competition, quality service.
1. Ensure that the vehicle does not exceed the speed limit or overtake, and the driver does not drive fatigue, discontinuously, drunk or illegally.
2, to ensure that the vehicle logo is unified, clean and tidy, and spray the name of the enterprise and the complaint telephone number at the designated location.
3. Ensure that drivers and passengers dress neatly, wear certificates, be polite, serve warmly, standardize their work and accept supervision.
4. Ensure that the car is clean and hygienic, and do not play unhealthy video programs such as violence and pornography in the car.
5. Ensure that passengers are not forced to take the bus, do not dump passengers, dump passengers to blackmail passengers, do not treat customers rudely, do not raise fares privately, do not negotiate maliciously, and drive safely and on time.
6. Effectively safeguard the legitimate rights and interests of passengers, ensure the safety of passengers, and strive to satisfy passengers.
Five, abide by the road transport emergency plan, in case of public emergencies, obey the unified dispatch, management and command of the people's government and relevant departments.
Commitment unit:
Date: