Generally speaking, new employees will be issued an employee handbook after entering the company, which is used to guide employees to understand the company's rules and regulations and duties, so what is the employee handbook like? Here is the employee handbook I brought to you (concise version)_Employee handbook and rules and regulations, welcome to read reference, let's take a look!
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Employee Handbook Concise Version (I)
Chapter I General Provisions
Article 1 This manual is formulated to enhance employees' self-discipline and standardize work behavior.
Article 2 Each employee should seriously study, implement and maintain the company's reputation and image.
Article 3 The employees of the company should carry forward the spirit of "pragmatism, trustworthiness, efficiency and development", and form the policy of "unity, tension, seriousness and liveliness" to strive for the sustainable development of the company.
Article 4 The interpretation of this manual belongs to the company.
Chapter II Rules
Article 5 Working hours:
1. The company implements a forty-hour work week.
2, the staff to and from work strictly implement the punch card system, is strictly prohibited late or early departure.
3, employees must get permission from the department manager to go out on business, and write down the direction on the message board.
Article VI of the sick, personal leave provisions:
1, employees can not adhere to the work due to illness, timely leave to the department manager, and hold the hospital's sick leave certificate to the Department of Management for sick leave hand leave.
2, employees who need to take leave, must make a written application in advance, explaining the reasons and the expected number of days of absence, and signed by the department manager audit, to the Department of Management for leave procedures.
3, the employee's leave of absence for more than 3 consecutive days (including 3 days), the department manager audit signature reported to the general manager for approval.
4, employees due to special circumstances, really can not go through the leave procedures in advance, should explain the reasons after the fact, and immediately make up the procedures.
5, sick leave, personal leave to half a day as the basic unit.
6, unexplained absence from work as absenteeism, and give administrative and corresponding financial penalties.
Article 7 Overtime and vacation:
1. Overtime takes half a day as the basic unit.
2. Overtime will be arranged by the company according to the needs of work.
3. Overtime is handled in accordance with national regulations.
Article 8 Paid holidays are handled by the relevant state regulations
Article 9 Matters to be observed by the employees:
1. Observe the national laws and regulations, and abide by the rules and regulations promulgated by the center.
2, love of the company, love of their jobs, and actively enterprising, and strive to study the business, with the company's growth and development.
2, open-minded, open and honest, strict self-discipline, generosity, friendship and mutual respect.
2, strictly adhere to the workplace during working hours, concentrate on work, do not crosstalk, do not chat, need to leave temporarily should be accounted for with colleagues.
3, loyalty to the company, obedience to leadership, hard work, words and deeds to reflect the good image of the company.
4, employees have the responsibility and power to the company's senior leadership to put forward rationalization proposals for the situation report.
5, employees should be working time according to the requirements of the company's system of neatly dressed, generous demeanor, civilized speech.
6, polite and courteous hospitality, warmth and thoughtfulness, answer business calls should pay attention to etiquette, language, concise, important calls to record in a timely manner.
7, a variety of correspondence, letters and other signatures, timely registration, custody, circulation, superior communications, letters and other important letters in a timely manner to organize, binding, filing.
8, office civilization, keep the office environment clean and orderly, do not eat in the office area or non-smoking smoking area.
8, office hours may not make private calls and long time to answer private calls.
9, employees have the following circumstances, must immediately report to the department manager and the Department of Management :
(1) marriage or divorce, (2) name, residence or telephone change (3) ID card replacement | (4) I or my spouse gave birth to
Article X prohibited
1, deception of the company and the behavior of colleagues.
2. Leaking company secrets, distorting facts, spreading gossip, and soliciting outside in the name of the company.
3, slack work, violation of work regulations, disobedience to the instructions of superiors without a valid reason, act beyond the authority, arbitrary, clique, make a fuss over nothing, and disrupt the work order.
4, without permission, in the working time to receive private guests, or bring private guests in the company activities.
5, in the working time to do things not related to business.
6. Engaging in other occupations without permission.
7, the use of company facilities for activities unrelated to the company, misappropriation, misappropriation of company property.
8. To engage in fraud under the guise of authority.
9, carrying dangerous goods, contraband or items not related to business into the workplace.
Article 11 safety and security system.
1. Employees should regard the company's safety and security as their duty.
2. Smoking is strictly prohibited in the office.
3, in case of fire hazards should be removed in a timely manner.
4, it is strictly prohibited to violate the operating regulations to use a variety of instruments, electrical appliances.
5, employees should clear the waste bucket before leaving work.
6, after work documents, paper and other flammable materials should not be placed on the desktop, should be put into the box, cabinet, and the cabinet door closed.
7, the office after work should cut off the power supply, turn off the water, and close the windows.
8, the last employees to leave the office should be the office for the final security checks; the last employees to leave the company should be the company with the final security checks.
9, the company employees should develop good health habits, at any time to maintain a clean and healthy office environment.
Article 12 employees due to
negligence or intentional discipline to the company caused economic losses and adverse effects, to pursue the responsibility of the violator, give education, punishment, compensation, until dismissal, the company retains the right to pursue its legal responsibility.
Limited
Monthly
Employee Handbook concise version (two)
Chapter I General Provisions
Article I In order to further promote and standardize the reform of the company's logistical socialization, to strengthen the company's internal management of the dining room, to protect the health of employees, to safeguard the legitimate rights and interests of the employees, to provide hygiene and cleanliness for the majority of employees, and to provide a safe, clean and healthy environment for the company's employees. The majority of employees to provide health, clean dining services, especially the development of this provision.
Article II of the provisions of the company's internal dining room and the future for the company's employees to provide dining services for all types of food and beverage establishments.
Chapter II restaurant management
Article internal restaurant management mechanism to implement the company and the staff *** with the supervision of the Office on behalf of the company is responsible for the supervision of the restaurant, while the majority of employees have the right to restaurant operations, services and other aspects of the issue of suggestions, comments and complaints.
1. Office management responsibilities:
(a) the implementation of national, provincial, municipal, county and health and epidemic prevention and other relevant departments to promulgate the implementation of the food and beverage management regulations;
(b) in a wide range of views on the basis of the gradual development, improve and perfect the company's internal management of the restaurant rules and regulations, and organization and implementation;
(c) responsible for the company's food and beverage service units, recruitment, contracting and other services. Catering service unit recruitment, contracting;
(d) responsible for the company's restaurant catering service unit food quality and price supervision, inspection and punishment;
(e) on behalf of the company to accept and deal with the staff's opinions, suggestions and complaints about the restaurant services, etc..
2. Employee supervision rights:
(a) employees have the right to raise questions, suggestions, comments or complaints about the restaurant health conditions, meal quality, price and other issues, and have the right to ask the restaurant to give a clear answer;
(b) in the context of the voluntary election by the staff of the election of the five restaurant hygiene supervisors, by the Office of the Office of regular convening of supervisors, restaurant The office regularly convenes supervisors, restaurant operators to conduct tripartite talks, focusing on reflecting and dealing with questions, suggestions and complaints about the restaurant's operation and management.
Chapter III Service Requirements
Article IV restaurant catering service contractors shall sign a service agreement with the company, after signing without the consent of the company, may not be subcontracted to other business units, while signing a food hygiene and safety responsibility.
Article V food service units must strictly abide by national regulations, comply with health and epidemic prevention, industry and commerce, taxation and other relevant departments as well as the company's rules and regulations, and strictly fulfill the food service agreement.
Article 6 The catering service units should take the purpose of serving the staff of the company, and do a good job of catering service according to the characteristics of the company's production and operation and the staff's needs.
Article 7 The catering service unit shall establish and improve the rules and regulations, scientific management, standardized service, and provide employees with a hygienic and safe dining environment. The company office is responsible for checking and standardizing its internal management regulations.
Article VIII food service units to ensure food quality, the office of cooking oil, meat products, etc. from time to time to check, random checks, the restaurant should strive to increase and constantly adjust the taste of meals, strict costing, reasonable setting of dish prices, civilized service. Article IX food service units should set up a complaint box, opinion book, posted restaurant operations public notice, has the obligation and responsibility to sincerely accept and promptly solve the staff's opinions, suggestions and complaints about the quality of meals, prices, service attitude, hygiene and other issues.
Article 10 of the restaurant service operators without the consent of the company, shall not be recruited at will restaurant staff, the personnel employed by the company to the designated regular hospital for health checks.
Chapter IV Food Hygiene
Article XI of the food service units must strictly implement the "Food Sanitation Law", comply with the relevant rules and regulations formulated by the company to accept the health epidemiological, industrial, commercial and taxation and other relevant management departments and the company's subdepartments, the majority of the staff's guidance, supervision, inspection and punishment. Must apply for a variety of licenses in accordance with the relevant provisions of the state, the cost of which is borne by the restaurant operators.
Article XII of the food service units must accept the competent authorities such as health and epidemic prevention for food hygiene and safety inspection. Problems found in the inspection, should take timely measures to rectify, and submit a rectification program. If the restaurant is penalized for hygiene problems, the restaurant operating unit shall bear the responsibility, which has nothing to do with the company. At the same time, the company will double the fine as appropriate.
Chapter V Use of Dining Appliances
Article 13 All kinds of dining appliances and equipment are purchased by the restaurant itself, and should be designated for safekeeping, to develop a perfect use of regulations.
Article 14 should be regularly on the catering utensils, equipment maintenance, disinfection treatment to ensure that the use of equipment normal and clean.
Article 15 of the use of safety measures to be taken to prevent accidents, to ensure the safety of use.
Article XVI do a good job of cleaning and disinfection of equipment, and shall not be processed items of uncertain sanitary conditions.
Chapter VI Supplementary Provisions
Article XVII of the food service unit employees food hygiene and safety responsibilities:
(a) the person in charge of food service (service agreement signatory) responsibilities:
1. Food hygiene and safety of food hygiene and safety have the main responsibility for leadership and joint responsibility.
2. Responsible for the development of restaurant food hygiene and safety regulations, designate a person responsible for the supervision and inspection of food hygiene work.
3. Responsible for the annual inspection of the food hygiene license, health inspection of employees and food hygiene training. Ensure that the annual inspection of the health license on time, to ensure that employees must hold a health certificate and work permit.
4. Responsible for the procurement of goods, delivery and distribution of the point of request for certification, shall not be purchased without a food supply certificate supply point of food, edible oil, meat products, etc. can be designated by the company procurement.
5. Ensure that the food is non-toxic, harmless, in line with due nutritional requirements. Have the appropriate color, aroma, taste and other sensory properties.
Employee Handbook Concise Version (3)
According to the "People's Republic of China **** and the State Labor Law" and the State Council "Regulations on Rewards and Punishments for Enterprise Employees" of the relevant provisions of the State Council, in conjunction with the actual situation of the enterprise, to formulate the company's labor discipline. Employees who form labor relations with the enterprise. While enjoying the right to labor, should fulfill the labor obligations, must comply with the company's rules and regulations.
First, comply with national policies, laws, decrees and administrative regulations, and comply with the rules and regulations of the enterprise. Consciously maintain the company's normal working order, production order and management order.
Second, submit to the leadership, management and education of the enterprise, submit to the enterprise's work arrangements and organizational transfer due to the needs of the production work, and accept the enterprise to improve the quality of the staff to carry out a variety of education.
Third, to comply with the working hours system developed by the enterprise, strict compliance with the attendance system, not late, not leave early, according to the provisions of the leave of absence, to improve the attendance rate, the Division sales staff to obey the orders of the scheduling, scheduling to obey the instructions of the company. Strictly abide by the working hours, stick to their posts, and do not do things that have nothing to do with production and work. Make full use of working time and improve the utilization rate of working hours. In the working time to strive to complete or overcompletion of production tasks, and to ensure quality service, safe driving, saving fuel, materials, reduce costs.
Fourth, in the labor process must strictly abide by labor safety and health, production process, operating procedures and work norms, the correct use of labor protection supplies, to ensure safe production, prohibit unauthorized operation and illegal command.
V. Employees must participate in social insurance in accordance with the law, should be in accordance with the relevant provisions of the state and the Beijing Municipal Social Insurance to pay the old age, unemployment and serious illnesses and medical co-ordination and other social insurance costs.
Six, caring for the enterprise property, consciously maintain and repair all the equipment and facilities of the enterprise, the correct use and maintenance of vehicles and all kinds of machinery and equipment, dedicated to the use of machines and equipment without the leadership of the assignment, others are not allowed to unauthorized operation, use.
VII, conscientiously implement the code of conduct for employees, abide by professional ethics. It is strictly prohibited to take advantage of the work, the use of power for personal gain, job for personal gain, the public good and embezzlement of votes and other acts detrimental to the interests of the enterprise.
Eight, establish a sense of responsibility. Consciously safeguard the enterprise's reputation and interests, to conserve the enterprise's commercial secrets, technical information and business strategy, for the survival and development of the enterprise to contribute to the ideas.
Nine, must fulfill the term of the labor contract. Before the termination of the labor contract, shall not enter into a labor contract with other employers, the fact that labor relations. Once found, to pursue their legal responsibility, to make them bear the responsibility of compensation and to pursue the employer joint and several liability. Fill out the Employee Registration Form truthfully, and shall not resort to deception and concealment of one's true situation for the purpose of signing a labor contract. In addition to the termination of the labor contract in accordance with the law, the employer shall be responsible for all the consequences.
X. If a worker violates the rules and regulations of the enterprise and fails to change after being criticized and educated, the enterprise will, according to the relevant rules and regulations, give him/her administrative sanctions and financial penalties according to the seriousness of the situation, until the termination of the labor contract.
Employee Handbook (4)
I. Ethical requirements
(1) Dedication to the work of hard work, diligence, active and willing to work, love of their jobs, willing to dedicate themselves to their work.
(2) Compliance with discipline, seriously comply with national policies, regulations, decrees, and abide by the company's rules and regulations and labor discipline.
(3) Study hard to learn scientific and cultural knowledge, and constantly improve the level of business skills, and strive to improve the quality of service.
(4) Make a clear distinction between public and private matters, care for public property, do not seek private gain, and consciously safeguard the interests and reputation of the company.
(5) Be thrifty and frugal Have a good sense of saving, work thriftily and save energy.
(6) Unity and cooperation Strictly disciplined, lenient to others, correctly handle the working relationship between the individual and the collective, coworkers, with a good spirit of cooperation, easy to get along with others.
(7) Strictly keep secrets Without approval, do not disseminate or provide any information about the company to the outside world.
Second, the service consciousness requirements
(1) civilized and polite to do the language standardization, elegant speech, neat clothing, demeanor.
(2) active and enthusiastic with a sincere smile, active and enthusiastic for the user service, take the initiative to understand the needs of users, and strive to solve problems for users.
(3) Patient and considerate employees in the service to the user to be patient and considerate, ask a lot of things are not annoying, things are not annoying, listening to the user's views, patiently answer user questions, service considerate, responsive, comprehensive, perfect.
Third, grooming requirements
(1) to keep neat and tidy, according to the requirements of the dress code, the work of the card worn correctly on the left chest.
(2) Shorts, undershirts and slippers are not allowed in the workplace.
(3) male employees hair does not cover the ears, does not cover the collar, shaving every day, keep nails clean, do not keep long nails, buckle the coat button pants buckle, tightly bound tie (big arrow hanging down to the belt buckle shall prevail), shirt not placed into the pants.
(4) Female employees' hair is not over the shoulder, do not do strange hairstyles, do not keep long nails, do not dye nails, do not wear heavy makeup, do not wear black or stockings with flowers.
(5) Employees are not allowed to put on make-up, pick their noses, scratch their itches, sneeze at people, yawn and stretch in public.
IV. Behavior and demeanor requirements
(1) Standing, naturally upright, eyes flat, smiling, arms naturally drooping or crossed in front of the body.
(2) When sitting, the upper body is straight, shoulders are relaxed, hands are placed naturally on the knees, and you should not sit on the chair and lean back and forth, shaking your legs and crossing your feet.
(3) Walking, eyes forward, shoulders flat and straight, arms naturally down swinging, men walk parallel steps, hair walk a word step, do not look to the right and left, not with others holding hands, waist and back.
(4) On all occasions, when you see your superiors or users, you should smile and take the initiative to greet them.
(5) Before entering the office of the supervisor or the user, you should knock three times with your hand, and then enter after getting the consent. After entering, you should not turn over the indoor items at will.
(6) Take the elevator to get out before entering, and prohibit loud noise in the elevator.
V. Requirements for answering telephone calls
(1) All incoming calls should be answered within three rings.
(2) Pick up the phone, first to the tube single greeting, self-reporting the company's department, tone of voice kind and soft.
(3) Listen carefully to each other's speeches, when necessary, should record the other party's notice or message of the cause, time, place, name, and repeat to the other party.
(4) After the call, thank the other party, and wait for the other party to put down the phone, and then gently put down the phone.
(5) When you make a call, make it clear that you have organized the content of the call in advance and that your language is concise and clear.
(6) working hours, generally not to play (pass) private phone, if there is an emergency, the call time should not exceed 3 minutes.
VI. Handling complaints
(1) Employees must bear in mind that the company's work is centered on the user, and must attach great importance to the user's complaints.
(2) Listen carefully and patiently to user complaints and let users speak freely.
(3) seriously record the complaints in writing, and take themselves as the first person responsible for dealing with user complaints quickly and properly solve the problem of user complaints or refer to the relevant departments to solve.
(4) The person receiving the complaint shall not alter, tear or falsify the record of complaints involving himself.
(5) Complaints are investigated and can be used as a basis for employee incentives or penalties.
(6) Complaints to the user should express gratitude and apologize for the incident. After handling the complaint, should take the initiative to reply to the user to understand the degree of user satisfaction.
Employee Handbook Concise Version (V)
This Employee Code (the "Code") contains a set of business principles that provide a framework for ethical business practices and strategies to prevent corruption, bribery, conflict of interest, discrimination, money laundering, and breaches of data confidentiality and security.
China Everbright International Limited ("Everbright International" or the "Company") reviews this Code periodically and revises it as necessary. This Code applies to Everbright International and its subsidiaries. All employees are required to strictly abide by the Code of Conduct.
Anti-Discrimination
The Company is committed to providing an ideal work environment free from discrimination. All employees are held to the same standards. Discrimination on the basis of race, sex, age, marital status, nationality and religion is strictly prohibited.
Anti-Corruption and Bribery
Everbright International strictly prohibits any bribery and corruption. Employees are required to comply with all relevant anti-corruption and anti-bribery laws and regulations. Any suspicion of bribery and embezzlement must be reported to the company in real time.
Conflict of Interest
A conflict of interest is a situation where an employee's private interests conflict with the interests of the Company. Private interests refer to the financial and personal interests of the member and those related to him (including family, relatives, personal friends, clubs and associations).
Employees are required to avoid any situation that could lead to a conflict of interest. An employee shall not use his/her position or office in the Company to benefit himself/herself, his/her relatives, or any person with whom he/she is related.
Use of Confidential and Proprietary Data
Employees shall not use confidential or proprietary information obtained in their capacity as such for personal gain or to benefit any person or group.
Employees shall not disclose any confidential or proprietary information to any person except as authorized.
Anti-Money Laundering
Employees should always be alert to any suspicion of money laundering. Employees are required to notify the Company in real time if they suspect that someone is involved in money laundering or that the money is derived from illegal activities.
Reporting
Employees are required to report to the Company as soon as possible if they become aware of actual or suspected unlawful activities, misconduct or practices that may be occurring.
Please refer to the Internal and External Reporting and Investigation Practices for details.
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