Summary of work in the fourth quarter (6 articles)
In a blink of an eye, it's the fourth quarter again. When the fourth quarter is over, write a summary, accumulate work experience and make continuous progress. The following is a summary of the work in the fourth quarter (6 articles) I brought to you for your reference!
Summary of work in the fourth quarter 1
Since this quarter, under the guidance of the Bureau of Government Affairs and the specific leadership of Director Li of the reception center, the reception work has been carried out creatively around the work center, which has won unanimous praise from most guests, colleagues and leaders, and successfully completed all tasks assigned by the leaders. At the same time, individuals have also made some achievements in different aspects, mainly in the following aspects. The work in the fourth quarter is summarized as follows:
1. Raising awareness
As a service work, the essence of the hotel industry is to provide guests with high-quality and comfortable dining and rest environment. The reception at the front desk is the first step of the work, and it also represents the first impression of the hotel. Front desk service personnel must be highly aware of the importance of work, always keep in mind the service tenet of "guests first, service first" and "completely satisfying guests", always smile and receive visitors from all sides seriously and humbly. Only by constantly improving the awareness of the importance of the front desk work, can we do the front desk work well, and only by focusing on our own work and paying attention to each service link can we ensure the orderly and healthy development of all the work.
second, solid work
I treat my work diligently and solidly, strictly follow the regulations and requirements on front desk work, earnestly perform the duties of front desk service, and actively carry out various tasks. During my work, I am on duty on time and never leave early, which ensures the normal business order of the reception center. Treat guests with courtesy, enthusiasm, friendly smile, patiently answer and accept questions and suggestions, actively coordinate and solve with relevant units in time, and properly handle complaints from large and small guests, which has been well received by the majority of guests. In dealing with colleagues, I can be United and help each other, be friendly and harmonious, and properly handle various problems in my personal life.
Third, strengthen the study
While doing solid work, I insist on learning all kinds of cultural knowledge, mainly in the aspects of hotel management, law and accounting. A person's learning ability can determine how far to go. Only by constantly learning from all aspects can we improve our work initiative and innovation and adapt to the ever-changing and developing hotel industry.
Of course, while summing up my achievements, I also have some shortcomings, such as my overall awareness and initiative, which need to be improved in the next step.
in a word, at the end of 21__, with the care and help of leaders and colleagues, I made some achievements. However, in the face of new situations and problems, I still need to stand at a new starting point, meet new difficulties and challenges, make persistent efforts, continue to earnestly perform my duties, constantly improve my professional level, and creatively carry out my work, so as to contribute my own light and enthusiasm to the all-round development of the reception center. Summary of work in the fourth quarter 2
In the fourth quarter, the workshop closely focused on the goal of annual output of _ _ tons, focused on "improving quality and reducing consumption, saving energy and creating efficiency", strengthened six basic management, standardized employees' safe operation behavior, practiced the concept of "three refinements", and achieved various production task indicators well. The work in the fourth quarter is summarized as follows:
1. Production management
Starting from the incentive mechanism, we will continue to implement the assessment mechanism for workshop managers and the horizontal assessment mechanism for production posts, and link production indicators with benefit wages to form economic pressure, which has enhanced the production enthusiasm of the broad masses of workers. Starting with the improvement of professional quality, the technical training measures are formulated for operators in different processes. By summarizing and popularizing advanced operation methods, the code of conduct of "five inspections and five confirmations" is organized and the activities of "learning technology, practicing skills and strengthening quality" are earnestly carried out, which improves the professional technical ability of all employees. Starting with the optimization of raw materials and process, the quality of raw materials should be strictly controlled to avoid unqualified products mixed with impurities from entering the production system. In the production process, the feed ratio is well controlled to ensure the complete reaction of bisphenol A.
according to the test results of semi-finished products, replace chlorobenzene solvent with high chroma in time, and adjust the material level detector of centrifuge in time according to the monitoring results of moisture content and feeding time of centrifugal materials. Through standardized management and standardized operation, the production targets such as output, quality and consumption are ensured.
2. Equipment management
The on-duty monitoring of centrifuge, double cone and other important production equipment has been strengthened, and the prevention and timely discovery of hidden troubles have been strengthened, so that the equipment management has changed from passive maintenance to predictive maintenance. At the same time, supervise and guide the outsourced maintenance personnel to timely repair and maintain the faulty equipment, strengthen the management of equipment running, leaking, dripping and leaking, and improve the equipment utilization rate and intact rate. In addition, we continue to improve the equipment quality and enhance the equipment performance through technical innovation. Aiming at the problem that the probe of the centrifuge level detector is deviated and easy to break, the probe and bearing of the level detector are replaced by an integral part after technical transformation, and the reinforcing rib is placed on the back of the probe. After more than two months of trial operation, it meets the production process requirements and solves the problem of restricting production.
III. Safety management
The workshop takes advantage of the study time of teams and groups, takes the form of case analysis of safety accidents, preaching safety common sense, etc., and regularly carries out safety education for employees, firmly establishing the concept of "safety first, prevention first". By organizing safety essays, collecting safety production aphorisms and aphorisms, the discussion activities of "six thoughts, six inaction, three grasping and three guarantees" were carried out in depth, so that employees could actively integrate into the working atmosphere of "everyone wants safety, everyone manages safety and everyone keeps safety", thus laying a strong ideological guarantee for safety production and realizing no work-related injuries and accidents in the third quarter.
__ The workshop will carry out various activities to increase production, reduce costs, improve quality and reduce consumption, actively mobilize the enthusiasm of employees for production, make full use of the golden period of production to race against time to catch up with the progress, strengthen confidence, overcome difficulties, and strive to complete various production task indicators issued by the company. Summary of work in the fourth quarter 3
In the fourth quarter, _ _ Workshop always put safety in production at the top of all the work, constantly improved enterprises' awareness of the importance of safety in production, strengthened supervision over safety in production, actively carried out major inspections on safety in production and took practical and effective measures, which provided a good safety environment for the social stability and steady economic development of the workshop. The specific work is summarized as follows:
1. Strengthen the publicity of public opinion
The workshop puts the publicity of safety production in the first place, takes "scientific development and safe development" as the theme, and carries out extensive publicity and education of safety production in the workshop through websites, slogans, exhibition boards, printing and distributing publicity materials and other forms, so as to comprehensively improve the employees' awareness of safety production and form "everyone stresses safety, everything stresses safety and always stresses safety" in the workshop.
2. Pay close attention to the implementation of the work
1. Organize and carry out special actions for the investigation and management of potential safety hazards in the workshop. In-depth investigation was carried out on hazardous chemicals in workshops, construction, fire fighting, crowded places and other industries. The discovered safety hazards were pointed out in time, rectified within a time limit, and major safety hazards were registered one by one, and corresponding rectification notices were issued, ensuring the implementation of the responsibility system for safety production.
2. The special action of "cracking down on illegal activities" in the field of workplace safety production was carried out. Severely crack down on illegal and illegal production and business operations in the field of workshop safety production, standardize the order of safe production and business operations, focus on the production and business operations in key industries and fields such as gas, fire protection and construction, and resolutely crack down on or investigate and deal with acts: those engaged in production, business operations and construction without a license or with incomplete licenses or overdue; Production, operation and construction without authorization after closure and ban; Violation of the "three simultaneities" provisions of safety facilities of construction projects, illegal construction of projects, construction projects with major fire risks, and projects without fire design review and completion acceptance.
Third, actively do a good job in the prevention and control of occupational hazards in the workshop
Organize workshops to participate in occupational hazard declaration meetings and occupational safety and health training courses, and accompany the comrades of the Safety Supervision Bureau to various enterprises to guide them to declare occupational hazards hand in hand. Workshop leaders personally led a team to conduct a thorough investigation of occupational hazards in the workshop and a major inspection of occupational health work. These activities greatly improved the awareness level of workshop managers and employees on occupational hazards. Summary of work in the fourth quarter 4
In the fourth quarter of this year, the operation work should focus on six objectives: efficient and intensive operation system, timely and powerful sales support, standardized counter service, standardized telephone service, effective management and control of operational risks, and professional improvement of team building. While ensuring the orderly operation and management, we will continue to promote various key tasks. The following is a summary of my work in the fourth quarter.
I. Work Thought
Actively implement a series of important instructions from the leading group of the head office on the development of the company's operation, keep pace with the times, work diligently, be pragmatic and seek efficiency, and strive for first-class courage. The guiding ideology of the operation work is to continue to focus on the goal of sustainable growth of the company's value, constantly carry out management innovation and service innovation, and strive to improve the customer service ability and sales support ability of the operation line.
second, the focus of operation
with the product switching, the contract, bill preparation, security and claim settlement services all need to be adjusted, and the task is very arduous. At present, the company leads a working group to make unified deployment, and the operating lines should be closely coordinated by the head office and branches according to the company's requirements to ensure smooth switching. Standardization of outlets and promotion of customer evaluation system. This work has been integrated into the work in the fourth quarter, and it is also the target for future work. Actively cooperate with the Insurance Regulatory Bureau to investigate and study the situation of part-time agency in our company. Cleaning up documents and seals. With the launch of the new document system and the arrival of electronic billing, especially the promotion of the counter billing system, the company has achieved a breakthrough in stamping the company's contract seal in the form of electronic impression.
third, the next goal
our company's goal is to establish a unified, flat and intensive operating system. This goal will undoubtedly change the messy situation of the previous operating system and bring greater improvement and support to our work. In the past, the company's counter service methods were relatively backward, and the specifications of various branches were different. Only after our company carried out counter standardization construction, unified the company's external image and realized standardized and standard counter service, our counter service gradually improved greatly.
with the advancement of electronization, our goal is to build an operating system with controllable risks and mutual disaster preparedness. At the same time, establish and improve various rules and regulations. Starting from the basic work, we observed and analyzed every link and detail, established the post responsibility system, defined the post responsibility and authority, and paid close attention to the implementation of various systems. In terms of business operation, give full play to the role of business supervisor, implement one-on-one responsibility, establish an internal control system with one link and one link, and gradually improve various internal management methods. Summary of work in the fourth quarter 5
In the fourth quarter of this year, according to the arrangement of the bureau, I worked as a cashier, which was a brand-new job for me. In order to enter the role as soon as possible, I tried to strengthen the business knowledge learning related to cashier work, participated in business knowledge training at my own expense, and quickly mastered the basic business knowledge and related workflow of cashier work, laying a solid foundation for being competent for my job. The following is a summary of my work in the fourth quarter.
1. Strengthen study in an all-round way, and strive to improve one's comprehensive quality
Seriously and actively participate in all kinds of study and training organized by the Bureau, further study the relevant national inspection laws and regulations, and learn rules and regulations. Grasp the policy trends in a timely manner, so that their thoughts and actions are highly consistent with the overall situation.
2. Be strict with the law and constantly strengthen the construction of work style
I am strict with myself, and always take "being insipid, willing to pay and unknown" as my code of conduct, and always focus on strengthening the construction of work style on being rigorous, meticulous, down-to-earth, and working hard. In my work, I regulate my words and deeds with systems and disciplines, and strictly abide by all the rules and regulations of this bureau. Insist on doing things that are not conducive to the image of the organization, and do not say anything that is not conducive to the image of the organization, and actively maintain the good image of the unit.
Third, based on my own duties, I made every effort to complete all the tasks of sending and receiving official documents.
In the process of reading and handling official documents, I made it timely, accurate and clear, and there were no phenomena such as missing, misinformation and delayed transmission. Do a good job in registering the communication of machine elements in time. The requirements of the annual machine were cleaned up and handed in. No mistakes were found in the selection of language, the application of file format, language and punctuation. Successfully completed the subscription of public and private newspapers and periodicals in our bureau. With the efforts of the business department, I overfulfilled the task of subscription of inspection and quarantine newspapers and periodicals. I was responsible for the tedious routine work of charging, statistics, urging and postal subscription of the whole newspaper subscription, and there were no mistakes.
4. Treat yourself correctly, find out the shortcomings and meet the new tests and challenges
Through my work in the fourth quarter, I feel that I still have some shortcomings, which need to be constantly improved in my future work to meet the needs of the new situation and meet the new tests and challenges brought about by China's entry into WTO. It is necessary to further strengthen the comprehensive ability of writing, practice hard and write more, especially strengthen the initiative to capture information. Be more rigorous and meticulous in your work to ensure that there are no mistakes. We must further strengthen our study, keep pace with the times, and constantly update our knowledge and concepts to adapt to the new work and requirements under the new situation, and make further progress and make our due contribution to the development of this Council. Summary of work in the fourth quarter 6
According to the work completed in the fourth quarter, our department analyzed and summarized the market operation scenarios and submitted them to the company leaders. The specific summary is as follows.
first, the overall goal is achieved.
in the fourth quarter, our sales department divided the staff, and organized our staff according to the relationship between market supply and demand, taking sales performance as the measurement standard to carry out sales tasks aimed at the market. During this period, the staff of our department also made their own target plans and sales plans, giving full play to their autonomy and innovation, successfully completing their respective scheduled sales tasks, and summing up the merits and shortcomings of experience in time to improve them.
Second, insufficient work
The competition is fierce, and the prices of other enterprises are relatively different. In the market economy environment, the competition among enterprises has become increasingly fierce. Under the situation that products are generally the same or similar, price competition has also become a big barrier in sales channels. On the premise that the quality of products generally exists, the price of products of other companies in the same industry is an abnormal price war between dealers in order to occupy the market, which lowers the price of products with the same price in the market a lot, resulting in a relatively wide price comparison. Under the situation that the brand is not prominent, this disparity in price has also caused pressure on our company to create profits. Internal capital operation is tight, and product supply is out of stock for a long time.