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Is 12315 in charge of Yuezi Center?

responsible. You can call 12315 (consumer hotline) to complain about Yuezi Center, or call 12345 (Beijing mayor hotline) if you are in Beijing. The business registration of Yuezi Center is under the supervision of the industrial and commercial department, and the catering part is under the supervision of the Food and Drug Administration, while the sanitation of environmental places other than catering is under the supervision of the health department, and there is no supervision subject department with clear responsibilities.

if improper nursing in the confinement center causes personal injury to others, it shall compensate the reasonable expenses such as medical expenses, nursing expenses and transportation expenses for treatment and rehabilitation, as well as the income reduced due to absenteeism. If it causes disability, it shall also compensate the living AIDS for the disabled and the disability compensation.

The ways for consumers to complain about their rights are as follows:

1. Negotiate and settle with the operators.

2. Ask for mediation. When consumers and businesses can't solve the problem through consultation, they should seek mediation from the local consumer association.

3. Complain to the relevant administrative department.

4. submit it to an arbitration institution for arbitration according to the arbitration agreement reached with the operator.

Legal basis:

Article 1179 of the Civil Code of the People's Republic of China

If personal injury is caused by infringement on others, reasonable expenses for treatment and rehabilitation, such as medical expenses, nursing expenses, transportation expenses, nutrition expenses, hospital food subsidies, etc., and reduced income due to absenteeism shall be compensated. If it causes disability, it shall also compensate for the cost of assistive devices and disability compensation; If death is caused, funeral expenses and death compensation shall also be paid.