In fact, we often encounter similar situations. After dinner, we were told that there was a charge for disinfecting chopsticks. The key question is whether the restaurant informs customers of the charge before providing chopsticks.

But it is necessary for catering enterprises to prepare free tableware. Of course, the restaurant can use tableware for a fee, but it should be provided with free tableware, and inform the charging standard for customers to choose.

According to the Code of Price Conduct for Catering and Repair Industry: "Unless otherwise stipulated by the state, catering service operators shall not charge any extra service fees or increase prices in other forms". Providing customers with chopsticks and other tableware is a necessary condition for providing services and an accompanying obligation for the hotel to fulfill its service contract obligations, so the hotel should not charge extra for chopsticks. If the hotel fails to inform the customer in advance or not to mark it in a prominent position in the restaurant, it will be regarded as the overlord clause or the unilateral default additional clause of the merchant.

Therefore, Xi citizens are faced with "hidden charges", and his behavior is to safeguard their legitimate rights and interests. It is precisely because of his complaint that the behavior of the merchants has been squarely addressed and dealt with by the industrial and commercial departments.