Summary of Community Pension Services (1)
The total population of XX community is 4,865, including 259 elderly people, accounting for 5.3% of the total population. Since the pilot work of community home-based care for the aged was carried out in our community, with the great attention and strong support of county and town leaders, a series of solid and effective measures have been taken to steadily promote the orderly development of home-based care for the aged. Community home care services are summarized as follows:
First, leaders attach great importance to the formulation of the pilot work plan.
Home-based care for the aged is a brand-new job and an important part of building a harmonious community. All walks of life regard the pilot work as a political task and put it on the important agenda. Organize members of the two committees to conduct a comprehensive survey of the district 18 group and record the elderly in need. At the same time, we will clarify the subsidy standards for government relief objects, implement community start-up funds, determine service items and standards, and disclose specific relief procedures. A lot of publicity work has been carried out through billboards and brochures, creating a strong atmosphere and laying a solid foundation for the solid development of home-based care services. Secondly, relevant departments cooperate with each other to increase investment in community home-based care services from the aspects of organization and leadership, facility construction, capital investment and policy support, thus forming a strong joint force to do a good job in community home-based care services.
Second, set out to do a good job in the construction of community service stations
According to the "Several Opinions on Further Promoting the Construction of Harmonious Communities" of the county and town governments and the requirements of the working conference on the construction of harmonious communities of the town governments, communities should further integrate community resources in view of the existing situation, firmly grasp the core of serving the convenience of community residents, and take this as a characteristic brand to carry out community service work in depth.
1, set up a team: set up a leading group for home-based care for the aged. A group with the community secretary as the leader, the director as the deputy leader and the two committees as members; Establish a home-based care service station, with the resident leaders and the president of the elderly association as the specific contacts for home-based care services.
2. Establishment of volunteer team: Three (***30 people) full-time community service personnel, part-time community service personnel and volunteer service teams were established. Establish 1 community home care service contact point.
Third, take effective measures to solidly promote home-based care for the elderly.
1, in-depth investigation and study, fully grasp the needs of the elderly.
In order to fully grasp the living conditions and needs of the elderly in the community, we will carry out community home care services in a planned and step-by-step manner to ensure the effectiveness of the work, and organize members of the two committees to conduct household surveys to effectively grasp the basic situation of the elderly: 259 elderly people over 60 years old. (249 elderly people aged 60-79, 9 elderly people aged 80-89, and elderly people over XX 1 person), including 8 elderly people with minimum living allowance, 7 elderly people with low compensation1person, and some elderly people with self-care ability1person.
2. Integrate community resources and improve old-age service facilities.
According to the specific requirements of community home care service, make full use of the actual situation of community housing to plan the pilot community, and designate the sixth floor as a training school for the elderly, equipped with cultural and entertainment venues for the elderly; Relying on residents' families to run Nanyin School in the city center. Distribute 500 copies of XX community service manuals, providing food, cleaning, medical care, emergency assistance, as well as providing cultural entertainment, study and education, purchasing, advocating neighborhood mutual assistance and pairing, and relying on community health centers to carry out day care for the elderly. At present, 654.38 million yuan has been invested, and the infrastructure construction of community home care service has been basically completed.
3. Strengthen the construction of the service team for the elderly.
Strengthen the training of socialized home care managers and service personnel, and build a professional work team. Further strengthen cooperation with local vocational schools and health colleges, and carry out planned training for existing management and service personnel. Secondly, vigorously develop the volunteer team, and strive to build a home care service team composed of party member, cadres, students and other full-time and part-time personnel and volunteers, so as to improve the service level for the elderly.
4. Carry out on-site service in an all-round way. Community day care service is limited, and the key to home care service is to do a good job at home. Flexible service mode is adopted, and on-site service personnel should be on call. Services should meet the needs of the elderly in many aspects, such as cleaning, shopping, nursing, rehabilitation, bathing, as well as spiritual needs, such as accompanying sightseeing, shopping, reading, reading newspapers, watching TV and even chatting.
IV. Next Work Plan
1, further increase publicity. In view of the lack of awareness of the service needs of the elderly, fewer elderly people voluntarily come to the community to participate in activities, and fewer elderly people require on-site service, our community should further increase publicity, fully report the benefits of community home-based care for the elderly, and actively create a good atmosphere of respecting the elderly, helping the elderly in the community and supporting the elderly at home.
2. Fully integrate community resources. The community should make full use of the manpower, material resources and financial resources in its jurisdiction, fully integrate them, sign agreements with the units and development parks stationed in its jurisdiction, and provide services for the elderly free of charge.
4. Further carry out on-site service. Effectively solve some inconvenient problems that the elderly are eager to solve in study, life and physiology.
The above are some practices of home-based care for the elderly in our community in recent years. Although some achievements have been made, there is still a big gap from the requirements of cities, counties and townships. Based on the people-oriented principle, our community should actively explore new ideas of community service and home-based care for the elderly, give full play to the function of community service, and strive to build our community into a harmonious community that is livable, suitable for business and enjoyable!
Summary of Community Pension Services (2)
In order to meet the needs of the development trend of social aging and better do good deeds and practical things for the elderly in the jurisdiction, 20 1 1 Under the guidance of Weiyang West Road Sub-district Office, the community actively explored and boldly tried to integrate the resources of the units in the jurisdiction and set up a community home care service center to provide various services for the elderly. Since the establishment of the community home-based care service center, we have started from the investigation, improved the system, improved the system, established the ledger, established the team, carried out activities and developed special services, which further improved the service quality and service level of the community home-based care service. Now, we will summarize the development of community home care services:
First, in-depth investigation and study, clear service target.
In order to understand the basic situation of the elderly in the area, the community conducted a thorough investigation on the situation and needs of the elderly. The community has begun to investigate from the aspects of income, living conditions, willingness to provide for the aged, community services for the aged, and charging standards, and collected them into a book. According to statistics, there are 536 elderly people over 60 years old, including 307 aged 60-69, 70-79 153, 50 aged 80-89, XX- 100 8 and 100 2. There are 30 widowed elderly people, poor elderly people 18 people, and 5 disabled elderly people. At present, there are 23 elderly people enjoying subsistence allowances and 24 empty nesters, and 750 people are in favor of developing home-based care services, accounting for 7 1% of the total number of elderly people.
Second, establish and improve various systems.
First, set up a leading group. A special leading group for home-based care for the aged has been set up in the community, with the director as the leader and the deputy director as the deputy leader, with 2 full-time staff and 3 part-time staff, who are responsible for investigating the needs for the aged, accepting applications, signing agreements, dispatching services and supervising the work, and giving full play to the role of volunteers. Community home nurses usually learn the professional ethics, geriatric psychology, food nutrition and health, common geriatric diseases and nursing knowledge of the elderly through the network and training courses. Through regular and irregular training, the professional level of service personnel has been strengthened, and the service level of home care service center has been greatly improved.
Second, establish a service network. In order to systematize the home-based aged care service, the community has established a home-based aged care service network with neighborhood committees as the center, 4 medical and health service institutions, 7 catering service shops, 3 supermarkets, 2 pedicures, 4 hair salons and entertainment centers, and signed agreements with these service institutions to provide the most convenient and efficient life service for elderly friends in the area.
Third, establish seven ledgers. In order to manage the community home-based care for the aged in a unified way, seven accounts have been established. The first is the basic information account of the elderly, which is composed of three sub-databases according to the age, physical condition and economic situation of the elderly. The second is the volunteer information account. Including party member, college students, medical care, law, culture and sports. The third is the information account of the old-age relief institution. Including the information of the elderly, service units, etc. The fourth is the neighborhood mutual aid information account. Including free service and paid service. The fifth is the love bank account. The sixth is the love posting account. The seventh is the heart-to-heart group account.
Third, build a service platform.
In order to better serve the residents in this area, the community has set up five service teams.
One is the party member Volunteer Service Team. Party member volunteers in the community should keep in mind the Party's purpose, care for the masses, think of the masses in everything, rely on the masses in their work, and do everything for the masses, so that the cohesion of the community can be significantly enhanced. Through development? Gang of one? Poverty alleviation activities, relieve the worries of difficult families and feel the warmth of party organizations; Provide convenience for community residents through regular comprehensive service activities; To meet the spiritual needs of community residents through literary and artistic activities;
Second, the elderly fitness and entertainment service team. In order to enrich the cultural life of the elderly, communities have also been established? Heart to heart art troupe? . The art troupe has grown from about 10 to about 30 elderly people's literary propaganda team, which is completely self-organized and self-managed by the elderly and arrives at around 7: 30 every night? China Plaza? Dancing, playing waist drum and exercising have really realized a sense of security for the elderly!
The third is to establish a medical volunteer service team. Volunteer service teams regularly provide medical services for the elderly in the area; Medical staff in community health service stations visit the elderly with mobility difficulties from time to time; The community also cooperates with Xianyang Central Hospital and the Second Affiliated Hospital of Xianyang City to establish health records for the elderly over 60 years old, and often comes to the community to deliver medicines to patients free of charge.
Fourth, a legal volunteer service team was established. It consists of community legal advisers and retired workers under the jurisdiction of the judicial office. Volunteer service teams use their own legal knowledge to effectively safeguard the legitimate rights and interests of victims. Support the prosecution of damages, safeguard judicial justice, and show judicial humanistic care. Give full play to the waste heat and solve problems for the elderly in the jurisdiction.
The fifth is to establish a volunteer service team for college students. Communities and colleges and universities should unite to organize college students' volunteers to carry out spiritual civilization creation activities with rich contents and various forms in the community in a purposeful, planned and organized way. It not only promotes the development of community spiritual civilization construction, but also improves the comprehensive quality of college students, which is of great significance to strengthening community spiritual civilization construction.
Fourth, carry out activities to serve the people.
(1) Cultural and sports activities are rich and colorful.
On June 2nd this year, to commemorate the XX anniversary of the founding of the Party, the community organized a special cultural performance. Community party member, residents' representatives and the elderly gathered together to express their joy and holiday wishes in a relaxed and friendly atmosphere. Community workers kicked off the symposium with "Singing the Motherland", and residents' representatives tasted zongzi while making suggestions for community work. Speaking of the Dragon Boat Festival and the XX anniversary of the founding of the Party, everyone felt the changes of the times and the happiness of modern life. Zongzi is fragrant and meaningful. Many residents' representatives couldn't help singing classic red songs in the interactive communication, and finally ended up with "Without the * * * production party, there would be no new China".
(2) Volunteer service activities are in full swing.
First, the community home care service center got in touch with Xianyang Central Hospital to provide free clinic for the elderly in need in the jurisdiction, take blood pressure for residents and conduct health consultation; And regularly distribute free medicines to community patients; Community health service stations have established residents' health records and often visit poor elderly and disabled people; Second, the red movies organized by the community home care service center enter the community activities, which not only allows residents to watch classic patriotic movies, but also allows residents to stay? Sauna day? Enjoy culture? Refreshing? . The community home care service center not only strengthens the communication between the community and residents, but also integrates the most simple national feelings into the community service through the old movies that the masses like to see. Third, community home-based care workers visited families receiving home-based care services within their jurisdiction. Through home visits, we can understand the living conditions of the elderly and help them solve practical difficulties. During the visit, the nursing staff at home talked with the elderly and listened to their opinions and suggestions on home-based care services, which always made the elderly feel the care and warmth of the extended family. The fourth is to make birthday cards for the elderly to make them feel as warm as their loved ones; Make mutual help contact cards for empty nesters, so that their nests are empty but their hearts are not empty. In addition, the community also provides domestic services for the elderly, and provides free daily cleaning, nanny introduction and family escort services.
(3) Pairing activities are carried out efficiently.
1. Paired life care service. Community service centers advocate providing help to young or low-paid elderly people in the form of home care services. Although Wang Youtao in the jurisdiction is over 60 years old, he has the desire to continue working and is willing to contribute to public welfare undertakings, and he is in good health. So the community took the initiative to match Wang Youtao with two elderly families, namely Shang Yulan and Wu Yiyuan. Matching service? . Wang Youtao often comes to buy them daily necessities and other services. Effectively solved their life problems. Shang Yulan and Wu Yiyuan said happily. Is the community home care service center really good? .
2. Pairing spiritual comfort services. XXX community is online? Be your child for a day? Community home care volunteer service activities are composed of community workers and community college students volunteers. The service target is mainly the empty nest elderly living alone in the community. Activities provide a good stage for students to exercise and grow. As college student volunteers in the community, students will send affection, care and warmth to the elderly in the community with their youthful enthusiasm and vigor, and at the same time practice with their own actions? Dedication, friendship, mutual assistance and progress? Volunteer spirit. For example, Wu Yiyuan is over 70 years old. Because her children have been working outside for a long time, her children come back to visit her several times a month. The rest of the time, only the elderly live at home, and the home is usually very deserted. This time, the arrival of four volunteers made the originally deserted hut lively, chatting with grandma and rushing to do housework. Aunt Wu is very happy. She said that she was most afraid of loneliness, so she liked talking to people. The children came, and the home was full of excitement. Community home care volunteer service activities combine home care with volunteer service, which not only enriches the content of community volunteer service, expands the community volunteer team, builds a platform for community volunteers to play their role, but also effectively improves the quality and level of home care service. Jane. Security? Warmer and happier because of volunteer service.
(4) Top Ten Old People Selection Activities
Based on the promotion of home-based care for the elderly, relying on community service and supplemented by the construction of the old-age service system, we will set up a number of advanced models of filial piety and respect for the elderly for the jurisdiction and promote social integrity. The community has carried out the selection of the top ten elderly people, and? The lifestyle is civilized and healthy, and the people have high prestige. Do something old and aim to contribute. In the fields of scientific research, education, culture, health, sports, production, management and service, he has made remarkable achievements and touching deeds. Enthusiastic about social welfare undertakings, and have made outstanding achievements in social welfare actions such as strengthening ideological and moral construction, carrying forward traditional virtues, caring for the next generation, maintaining social harmony and stability, protecting resources and environment, participating in social voluntary services, helping the elderly and the disabled, and helping the poor with students? And other standards to judge, after the residents' election, finally choose the most in the area? Public welfare? The old man? Kidd; Most? Strong? The old man? Shang Yulan; Most? Wisdom? The old man? Wang Youtao; Most? Are you happy? The old man? Li; Most? Kind? The old man? Fan Jimin; Most? Love? The old man? Wu Yiyuan; Most? Talent? The old man? Time color learning; Most? Passion? The old man? Ren Debao; Most affected? Respect? The old man? Ma Deyong; Most? Happiness? The old man? Zhang Xingyuan.
Verb (abbreviation of verb) summarizes experience, innovates and develops to ensure the construction of old-age care work.
As? Home care for the elderly? XXX community, one of the pilot communities, has made some explorations, but there is still a certain gap between the requirements of our superiors and the expectations of the elderly. Therefore, in the future, we will make full use of various publicity channels to further publicize and raise people's awareness of the importance of home-based care services, give full play to the guiding role of news media and the Internet, and focus on simple and ordinary community service providers. Create a good atmosphere for the whole society to pay attention to the issue of old-age care, and strive to make this work bigger and more practical! Fully integrate social resources, expand service teams and expand service projects. Further strengthen the construction of a service team that combines professionalism with volunteers, and strive to build a home-based care service team that combines full-time and part-time staff with volunteers. Invite a group of venerable old comrades to join the home-based care service, and take advantage of the convenient communication between the elderly and the elderly to manage themselves and serve themselves.
In the future, XXX community will continue to be based on? People-oriented, solving problems for the people? With the aim of meeting the growing material civilization needs of the elderly, we will use various forms to establish a thoughtful and safe old-age service network, so that the elderly in our jurisdiction can truly? Have a sense of security, medical care, learning and expertise?
Summary of Community Pension Services (3)
Since the work of home-based care for the aged has been carried out, we have earnestly provided on-site services for the elderly in the community in line with the service concept of making the elderly live in peace of mind and comfort and children feel at ease. The work this year is summarized as follows:
I. Work completion
In the first half of the year, the research was completed, an information platform was established, condolence activities were carried out, and services were started. We conducted a preliminary survey of 35 elderly people in Laowan community and established basic information files. There are paralyzed people, disabled people and people who have been taking drugs for a long time because of chronic diseases. Most of the children of the elderly are not around and cannot be taken good care of. We know and record the information and basic situation of these old people one by one in order to serve them better.
Since the door-to-door service began on May X, we have regularly visited the elderly to explain health care knowledge, talk with them and relieve their psychological loneliness. For customers' birthdays, we send birthday gifts and blessings; When the clients were hospitalized, we sent nutrition and greetings, which made them feel the meticulous care of the government. Sympathy performances in festivals have enriched the cultural life of the elderly and soothed their psychology.
Second, the difficulties in the work and solutions
1. In the survey, because Create Community is a typical old enterprise community, it is difficult to visit because of the high mobility of personnel. But we are not afraid of difficulties, and try to choose their home time for on-site service, so we didn't miss any of them.
At the beginning of work, some old people didn't understand the nature and purpose of our work.
Thought it was just a formality? . We patiently explained to our customers to let them know about this preferential policy of the government. ? A man knows his companion in a long journey and an inn. ? Sincere dedication finally won the full trust of society.
There are also some difficulties in communication. The old man paralyzed in bed can't open the door for us when he is alone at home. His family is at home when delivering meals at noon, and there is no communication tool. Many times, they are turned away. For the elderly who can't open the door for us, we will visit them at a specific time.
Since we have been engaged in home care for the aged, we have overcome difficulties one by one, so that these elderly people who live alone and have difficulty in moving can fully enjoy the care of the government. Practice has proved that the promotion of home-based care for the aged has made more and more empty nesters truly realize? Love, help and promote harmony? The profound connotation of. This puts forward higher requirements for our future work, in order to make the elderly feel at ease and comfortable; Let the children of the elderly feel at ease. In the future work, we will conscientiously sum up experience, rely on the community home-based care service platform, constantly improve the working mechanism, continuously improve the service quality, strive to create a good home-based care environment and provide quality services for more elderly people, continuously improve the satisfaction of the elderly with home-based care services, and make the home-based care service to a new level.