Current location - Recipe Complete Network - Catering industry - A man in Zhejiang was overcharged by the hotel for "reverse erasure". What would you do if this happened?
A man in Zhejiang was overcharged by the hotel for "reverse erasure". What would you do if this happened?
After paying the bill, a man in Zhejiang was overcharged by the hotel for 20 cents. When this happens, I usually go to the store to talk about it. Because men spend more than 1000 yuan in this restaurant, it is normal to erase twenty cents. The store's handling method was unacceptable, and later it was said that this special situation was caused by machine failure. Netizens don't seem to buy this statement. There are many businesses that consider problems from the perspective of egoism. The traffic in the city is relatively large, and when you see new customers, you will keep killing them. So what is the whole story of the incident? Let's get to know it together!

First, a man in Zhejiang was overcharged by the hotel for 20 cents after paying the bill.

When the man paid the bill, he accidentally found that the food he ate that day was101.8 yuan, but in the end he overcharged1kloc-0/2 yuan, that is, 20 points. It may be rounded, so it will be collected directly by the whole number. Give people a feeling of eating ugly. If you want to go to a restaurant, you definitely don't care about the price of the restaurant. A meal 1000 yuan is not cheap. Whether it is caused by machine failure as the store said, the store seems to be too stingy.

Second, how would you handle such a thing?

For this kind of thing, most people will go to the store to discuss it first. If the theory fails, they will never go again next time. Merchants like this can only make a one-time deal and treat customers as suckers. The man discovered this situation after returning to China and posted the photos online. Relevant departments also contacted the man, hoping that the man could expose the store. The man also showed impatience when he realized the seriousness of the situation. For the catering industry, a good reputation is very important. Once the name is posted online, it will have a great impact on business. The man used to be in the catering industry, and he knows more about the hardships of the industry. I hope the store will make corresponding rectification.

In a word, the news is a joke. After all, it's twenty cents. It is not that we lack this small change, but that the attitude and style of the merchants make people feel uncomfortable.