Have you ever been charged for a meal space? If not, it means you don't go out to eat often, or you haven't paid attention to this issue. 99% of people who go out to eat regularly have encountered a similar situation, and it's even become a regular occurrence.

Below, let's talk about the topic of dining fees:

First, let's talk briefly about what a dining fee is. The cost of a meal is a term given by merchants, and the answers are varied. Some merchants explain that the fee includes rice; some say that in addition to rice, it also includes the cost of paper towels and disposable tableware; some also say that it includes the cost of tea and disposable chopsticks, etc., generally 2 to 5 yuan / person.

Many consumers think that "disinfected tableware" because it has been processed, and many restaurants to "default" way to disinfected tableware on the table, the cost will also "automatically The cost will "automatically" appear on the bill. And most people go to restaurants to eat, basically do not ask whether the dishes are charged, eat and leave. Others don't bother because they don't have a lot of money, or they don't care about the charge at all. Few people ask or question about it. But the fact is, charging for dishes is a violation of the Consumer Protection Act.

The reasoning is simple, as customers to your restaurant to consume, do you have to bring their own dishes? Your restaurant would have been obliged to provide clean and hygienic tableware, how can you still use this reason to charge a table fee, obviously unreasonable.

And it is clear that the business has deceptive behavior, did not tell the consumer in advance of the tableware disinfection fee, the cost of pumping paper and other instructions, and then took the method of direct charges, it is clear that it is a violation of the consumer's right to know, the right to choose and the right to a fair trade. And Article 33 of the Food Safety Law clearly states that operators are obliged to provide consumers with a safe, hygienic and clean dining environment and tableware in accordance with relevant regulations.

When it comes to this, some netizens will say, a few dollars, dinner is a figure of fun, and do not want to make themselves in a bad mood. But you do not know, if we all think so, it will encourage the "flame", should be brave to come forward to report.

I was in a similar situation when I went to a restaurant with my family on a weekend and paid for my meal. In fact, I don't usually look at the bill when I check out, but by coincidence (and for the first time), I asked the waiter for the bill. I found out that there was a seat charge of 3 yuan per person, and we were there with a family of 5, and we were charged 15 bucks for a ****.

Because it was the first time I noticed such a charge, I was puzzled, so I called the waiter and asked, what exactly is the dining room charge? What does it include? The waiter's explanation said that it was the cost of tableware, paper napkins and tea used during the meal. Then I got upset when I heard it. Since there is a charge for tea, why don't you tell us about it in advance? Do we have to bring our own cutlery when we come to eat? Or do we have to use tableware that has been used by others without washing or sterilizing it? Shouldn't they be washed and sterilized? ...... Anyway, since I was emotional, I said a hundred thousand reasons!

The most annoying thing is that the waiter explained that this is the "rules" of the restaurant, every customer to eat to collect. "Even if our boss comes, this money is not exempt." So, without saying anything else, I let the cashier punch out the bill, and then, in front of the waiter, called and complained directly, and it was taken care of a few days later.

So, when you encounter this problem, do not get over it, in my experience, the correct way to deal with it is: first of all, you have to know, the cash register charges are working people, and they have no sense of theory, and they can not do the Lord. You first buy this single, ask the restaurant to print out the menu, go out and then directly call the complaint hotline 12315, by the Market Supervision Bureau to deal with, generally 3 ~ 7 working days will be dealt with.

In short, in this case don't be too troublesome, is to make a phone call, but also change the relative restaurant industry plays a very good role in monitoring, I think, this is also good practice.