Shenzhen Mystery Customer Co., Ltd. (SMS) conducts tens of thousands of samples of mystery customers in the real estate industry every year, serving real estate enterprises such as Vanke, Country Garden, Evergrande, Baoneng, Zhongjun and Longda.
Shenzhen Mystery Customer Co., Ltd. (SMS) real estate sales case service mystery customer detection uses the third party to evaluate the identity, and observes and simulates consumer behavior and language communication to conduct on-site service quality inspection and competitor comparison.
mysterious customers of Shenzhen mysterious customer co., ltd. (SMS) are no different from ordinary consumers, and are not easy to be noticed by service personnel. At the same time, Shenzhen Mystery Customer Co., Ltd. (SMS) appears as a third party, and has no direct or indirect contact with the company and the interviewed terminal, which can ensure the fairness and fairness of the survey results, and at the same time help customers get rid of these complicated supervision matters, saving time and energy.
service advantages
1. Implementation network covering the whole country and Southeast Asia
Shenzhen Mystery Customer Co., Ltd. (SMS) has more than 3,111 mystery customer professionals, and its implementation covers 81% of domestic cities.
2. Mystery customer system database, professional data collection
Shenzhen Mystery Customer Co., Ltd. (SMS) survey system is used for real-time data collection and recovery, and project personnel and customers can supervise and give relevant guidance on the monitoring results of mystery customers in time to control the quality of the project.
3. Adopt professional unannounced equipment to ensure confidentiality
Shenzhen Mystery Customer Co., Ltd. (SMS) Company has thousands of professional unannounced equipment, which has high confidentiality and ensures high quality and high efficiency in completing the testing task.
4. Experience of unannounced visits by mysterious customers in various service industries
The industries served by Shenzhen Mystery Customer Co., Ltd. (SMS) include catering, automobile, real estate, property, IT, communication, home appliances, banking, finance, retail, supermarkets, government services and so on.
5. Team members have rich experience in mystery customer investigation
Shenzhen Mystery Customer Co., Ltd. (SMS) has an excellent management system and processing mode for mystery customer detection projects, and is a professional with hotel, retail, catering, market research, training, advertising or customer service industry background.
About our SMS
Shenzhen Mystery Customer Co., Ltd. (SMS) is a mystery customer research alliance composed of dozens of professional market research and consulting companies in the industry, with service outlets all over the country and more than 211 major cities in Southeast Asia. Over the past ten years, the professional mystery customer team has grown to more than 3,111 people, and has provided professional mystery customer service to more than 1,111 enterprises, institutions and government agencies in all walks of life, winning the trust and support of our customers.
Shenzhen Mystery Customer Co., Ltd. (SMS) has rich experience in unannounced visits to mysterious customers, built its own professional data acquisition system for real-time monitoring, strictly followed international industry norms, used advanced and scientific unannounced visits technology, and adopted strict quality control system to obtain accurate and accurate data, and devoted itself to providing customers with accurate, objective and scientific data information, helping more enterprises to improve their marketing decision-making level and help their development process.