1. If foreign objects are eaten in food, consumers can demand ten times compensation from the merchants in addition to refund the price. 2. Consumers may demand compensation of ten times the price or three times the loss from the producers and operators for producing food that does not meet the food safety standards or operating food that they know does not meet the food safety standards. 3. Article 148 of the Food Safety Law stipulates that consumers may claim compensation from the operators or producers if they are damaged by eating food that does not meet the food safety standards. The producers and operators who accept the consumer's claim for compensation shall implement the first responsibility system, pay in advance, and shall not shirk; If it is the producer's responsibility, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.
Legal basis:
Article 124 of the Food Safety Law of People's Republic of China (PRC) violates the provisions of this law, and if any of the following circumstances does not constitute a crime, the food and drug supervision and administration department of the people's government at or above the county level shall confiscate the illegal income and the food and food additives illegally produced and operated, and may also confiscate the tools, equipment, raw materials and other items used for illegal production and operation; If the value of food and food additives illegally produced and operated is less than 1 10,000 yuan, a fine of more than 50,000 yuan110,000 yuan will be imposed; If the value of goods is more than 1 10,000 yuan, a fine of more than 10 and less than 20 times shall be imposed; If the circumstances are serious, the license shall be revoked: (1) producing and operating pollutants such as pathogenic microorganisms, pesticide residues, veterinary drug residues, biotoxins, heavy metals and other foods and food additives with substances harmful to human health exceeding food safety standards; (2) using food raw materials and food additives beyond the shelf life to produce food and food additives, or dealing in the above-mentioned food and food additives; (three) the production and operation of food that uses food additives beyond the scope and beyond the limit; (four) the production and operation of food and food additives that are spoiled, rancid, moldy, unclean, mixed with foreign substances, adulterated or have abnormal sensory properties; (five) the production and operation of food and food additives with false production date, shelf life or beyond the shelf life; (six) the production and operation of health food, formula food for special medical use and infant formula milk powder that are not registered according to the regulations, or the organization of production according to the registered product formula and production technology requirements; (seven) packaging the production of infant formula milk powder, or the same enterprise uses the same formula to produce different brands of infant formula milk powder; (eight) the use of new food raw materials to produce food, or the production of new varieties of food additives, failed to pass the safety assessment; (nine) food producers and business operators have been ordered by the food and drug supervision and administration department to recall or suspend business, but still refuse to recall or suspend business.
Derivative problem:
Which department should I complain about foreign bodies in food? Report to the consumer association, food supervision department, health bureau and market supervision administration. When foreign objects appear in food, we should pay attention to timely preservation of evidence, such as taking photos, preserving original evidence, and preserving take-away receipts. Consumers who suffer from eating food that does not meet the food safety standards may claim compensation from the operators or producers.