Hotel preparation is based on the needs of hotel opening preparation and the star rating requirements of corresponding hotels. Hotel professionals will go to the site regularly or irregularly to assist the owners in all-round preparations from project acceptance to opening celebration before the hotel opening. The following is the hotel preparation report I collected for you, I hope you like it! Summary of hotel preparatory work

1. Summary of work:

Time flies. It has been eight months since the establishment and operation of the hotel preparatory office, and it has also passed the 21xx year. Looking back on the past, under the correct leadership of the company's leaders and the close cooperation of all departments of the company, the preparatory office started from scratch and forged ahead. According to the reality of the hotel preparation industry, the project schedule is arranged, and the overall plan and implementation plan of the hotel project preparation work are formulated. Below, the work status of 21xx is reported as follows:

(1) Preliminary work of the preparatory office:

1. Because the company did not conduct a detailed analysis of the feasibility of the hotel in the early stage, the original plan was unclear and lacked accuracy in positioning the company's hotel projects. Therefore, when the preparatory office began to operate, it first conducted a variety of market research on the hotel industry in Bijie, and made a survey of the hotels with more than three stars and more characteristics in Bijie. Through the on-the-spot hotel market investigation and the analysis of relevant industry data, this paper makes a reasonable evaluation on the current operation of the hotel industry in Bijie City, and makes a directional prediction on the future development trend of the hotel industry in Bijie City.

2. According to the investigation and forecast of the development trend of the hotel industry in Bijie City, we have repeatedly discussed and demonstrated with the company leaders and relevant departments, readjusted the market positioning of hotel projects, confirmed the theme of "business, leisure and entertainment", and strived to build the most distinctive business resort hotel in Bijie City.

3. The overall preparation plan of the hotel project has been worked out, the work in each stage of project preparation has been subdivided, the work tasks and time schedule of each stage have been preliminarily worked out, and the follow-up has been continued.

4. according to the business model that most of the hotel projects determined by the company are mainly engaged in lease operation, combined with the demand and development forecast of the local market and the regional characteristics of the hotel projects, the company leaders and relevant departments have repeatedly demonstrated and planned the business projects and functional divisions of the hotel projects, and determined the hotel positioning of a compound four-star business hotel with compound business office, compound leisure and entertainment, compound catering as the main body and beautifully designed and decorated business rooms. The preliminary strategy of the three major operating plates, namely, guest room, leisure sauna and special catering, is determined in the form of investment promotion.

5. In order to carry out the hotel project preparation work more efficiently, an inter-departmental preparation working group was set up to clarify the division of work and take the lead in coordinating the hotel preparation work.

(II) Implementation of the specific work of the preparatory office:

1. Conduct on-the-spot investigation on the hotel project site, collect the discrepancies between the on-the-spot investigation and the original drawings, negotiate and confirm with various departments, and put forward a number of modification suggestions on related issues according to the actual operational needs of the hotel project operation and management in the future.

2. according to the preparation plan, put forward professional suggestions on fire protection, water supply and drainage, central air conditioning, electromechanical, indoor and outdoor decoration and other work of the hotel project from the perspective of hotel design and future operation, and assist the engineering department to do relevant work according to the division of labor of the company.

3. according to the preparation plan, the intelligent system work of the hotel project was drafted, the design task book and bidding documents of the hotel intelligent system were formulated, and the integration requirements and design points of the intelligent system were defined. According to the demand, we contacted professional companies in many ways to seek solutions. Through hard work, many professional companies have provided design solutions, making preparations for design and project bidding.

4. According to the needs of investment promotion and decoration work, the most distinctive hotels and entertainment venues in the surrounding cities of Qianxi were investigated, and the business premises of the hotel project were designed in detail, making preparations for investment promotion negotiations.

5. according to the preparation plan, the design requirements of hotel lobby, hotel guest room and logistics area in the hotel project were followed up.

6. The parking lot design of the hotel project was investigated and demonstrated again, and the demand analysis of the hotel parking lot was made.

7. according to the needs of the preparatory work, the organizational structure and staffing plan of the future hotel are preliminarily drafted, and the operation and management mode of the future hotel is formulated.

8. according to the needs of the preparatory work, gradually draft various rules, regulations and operational procedures for future hotel operation.

9. according to the needs of the preparatory work, gradually collect the relevant information and materials needed for the future hotel operation and management.

11. According to the preparation plan, the integrated design of hotel intelligent system and the tender preparation for engineering and interior decoration design were carried out.

11. Investment and operation estimation of hotel civil engineering, electromechanical, fire protection, intelligent management system, secondary decoration (lobby, guest room, public area), supplies and consumables, including:

1) Investment and operation estimation of hotel software and hardware;

2) estimate the interior decoration and engineering cost of the hotel;

3) estimate the hotel operating expenses and forecast the operating income;

4) estimate the supporting operational income of the hotel.

12. according to the progress of the preparatory work, extensively collect the information of supporting equipment manufacturers and negotiate with them to prepare for the next transition to the opening preparation stage.

(3) Investment invitation of hotel projects:

1. Follow up the investment invitation of hotel projects, conduct extensive market research and demonstration on the rents of the projects, and formulate investment invitation plans and rent disposal plans. Relevant information release, follow-up, contact and negotiation were carried out, cooperative businesses were gradually screened, and key negotiations were conducted according to the functional divisions of the hotel.

2. In order to highlight the characteristics of hotel projects, the scheme of business projects, business categories and business proportion has been formulated.

3. Determine the investment target and the implementation of investment promotion:

1. Determine the investment promotion grade;

2) Find investment customers, and distinguish target customers from door-to-door customers;

3) gradually contact with customers to communicate and cooperate with them;

4) release investment promotion information through multiple channels.

4. according to the progress and needs of investment promotion, improve the hotel project investment promotion manual, including preferential investment promotion scheme, decoration period and rent standard, so as to prepare for the next investment promotion.

2. Problems:

Hotel project is a relatively independent engineering project of the company, which has the characteristics of professionalism, integrity, continuity and strong overall planning. In the process of promoting the current project, the preparatory office has the following problems:

1. The preparatory office should be the specialized department of the hotel project, responsible for the overall planning of the whole project, and play the role of making decision-making suggestions on various related work of the hotel project. Before the establishment and operation of the preparatory office, the company's electromechanical and hydropower engineers have followed up the preliminary planning work of electromechanical and water supply and drainage of some hotel projects. In order to ensure the continuity of work and the comprehensive use of personnel, the preparatory work of electromechanical and water supply and drainage of hotel projects will continue to be followed up by the company's original hydropower engineers. Due to many factors such as division of labor, authority, communication and coordination, etc., the preparatory office can't really play the role of overall planning and decision-making suggestions for the promotion of electromechanical and hydropower projects, which also leads to the situation that there are conflicts in the actual operation of electromechanical and water supply and drainage projects, and the progress is slow or even stagnant.

2. Investment promotion is the top priority of hotel project. From the perspective of normal operation, investment promotion is a special project of the marketing department. At present, the preparatory office is responsible for attracting investment. Due to many factors such as professionalism, investment personnel and promotion efforts, the progress of investment promotion is slow.

3. The preparation of hotel projects is a link-by-link process, and the delay of any project will affect the progress of the next link-up project. Civil engineering project is the foundation. Because of too many variables in civil engineering, the main civil engineering project has not been started, and other supporting projects have been in a wait-and-see state, which leads to the failure to effectively promote the follow-up work.

Third, work suggestions

1. I hope to make clear the specific time limit for the civil engineering of the hotel project, and the civil engineering can be started as soon as possible, so that the follow-up work can be effectively promoted.

2. in order to ensure the smooth progress of the hotel project preparation, the preparatory office hopes that all the division of labor of the preparatory working group can be unified by the preparatory office to arrange and coordinate the relevant tasks and progress requirements, and provide decision-making suggestions to the company for final approval.

3. In the bidding work of hotel facilities and equipment, it is suggested that the company re-formulate the bidding procedures, first refine and clarify and convey its own needs and objectives to the bidders, and the bidders will make a plan that meets the company's requirements, and after the preliminary examination -> Scheme modification -> Review -> Perfect scheme -> The procedure of final review can obtain the most optimized and cost-effective scheme for the company.

IV. Work in progress

4. Formulated the hotel management manual and printing all kinds of documents, contacted the company leaders and confirmed the purchase of all the opening items of the hotel.

5. Employees were recruited and systematic pre-employment training for new hotel employees was carried out.

in the year of 21xx, the preparatory office will carry out various tasks according to the company's guiding objectives and preparatory plan. The year of 21xx is also a crucial year for the opening of the hotel, so as to seize the opportunity, accelerate the completion of preparatory projects, standardize management and strive for breakthroughs, and lay the foundation for the full realization of normal business. According to the company's current actual situation, the hotel will officially open on X, X, X, 21xx. In view of this, the role of the preparatory office will gradually transition from leading to coordinating the specific implementation of various professional projects of the hotel to a department focusing on the formation and operation of the management team. The key work plans are as follows:

1. Hotel engineering construction and decoration. According to the preparation work plan, assist the company in bidding for various projects such as hotel electromechanical, water and electricity, interior decoration, intelligent system, hotel supplies, and effective implementation of various projects. The specific work is as follows:

(1) coordinate the construction party to ensure that the project construction can be carried out as planned and ensure the project quality;

(2) Because the interior and exterior decoration of the hotel is very professional, the preparatory office will take the lead in putting forward professional opinions, supervise the project implementation, improve the quality and save costs for the company.

2. Set up the hotel opening management team, establish the hotel management team and determine the hotel management mode.

according to the progress and needs of the preparatory work, the hotel management system is gradually established, and the operation mode, management system and operation flow are formulated. The specific work is as follows:

(1) Management organization;

(2) staffing and salary level;

(3) management procedures of each department;

(4) formulate the principles and policies of operation and management.

3. Make preparations for hotel marketing and sales.

according to the progress and needs of the preparatory work, the hotel marketing system is gradually established, and the marketing plan and sales plan are formulated. The specific work is as follows:

(1) Investigation and study to further determine the target customer structure and market positioning of the hotel;

(2) organize the hotel's publicity;

(3) organizing the hotel's external public relations;

(4) establish a sales network.

4. Prepare hotel management items.

As the hotel catering and leisure projects are operated by attracting investment, the items are relatively simplified. The preparatory office will extensively collect the information of hardware and software equipment manufacturers, negotiate with the manufacturers for specific plans and finalize the items. The specific work is as follows:

(1) Room supplies and facilities;

(2) supplies and facilities for the lobby bar;

(3) office supplies and facilities;

(4) preparation of other basic items;

5. Prepare the hotel operating budget. The work includes:

(1) trial operating budget;

(2) normal operating budget;

(3) Five-year business planning and calculation.

6. Recruiting personnel and implementing training.

according to the progress and needs of the preparatory work, the preparatory office will gradually establish a hotel project management team to smoothly transition the preparatory work to the management work. Specifically, it includes:

(1) Continue to recruit middle and senior hotel managers;

(2) Continue to recruit hotel basic service personnel;

(3) Continue to implement all-staff training.

7. Enter the trial operation stage of the hotel.

on the basis of the above preparations, the hotel manager will accept and take over the hotel facilities and equipment, then start the trial operation of the hotel and gradually transition to the official opening of the hotel.

in 21xx, the preparatory office will complete all the work in a preferred and step-by-step manner according to the progress plan of preparatory work, laying a solid foundation for the opening and operation of guest rooms and leisure in the future.

the goal of the preparatory office is not only to build a hotel, but more importantly, to build the hotel into an industry benchmark with distinctive business characteristics, advanced business concepts and high core competitiveness; Not only should we use the least money to make the best hotel in the process of preparation, but we should also ensure that we can maximize the operating profit with the most economical operating cost in the future.