Hands and feet of persistence
9 o'clock, the reporter met Song Na, she and her colleagues are squatting on the floor with a steel wire ball little by little to rub off the floor of the breakfast room on the ash and oil. "These stubborn stains with detergent simply can not be wiped out, can only use the steel wire ball rubbing, it will take almost an hour of time." Song Na said. Because the steel wire ball is relatively hard, Song Na from time to time to stop and take a break, a pair of tender hands are worn red.
Song Na is a senior graduate of Penglai No. 4 Middle School, 19 years old, from July 1, she worked as a short-term waitress at the hotel on Huanghai Road, and after going to work at 9:00 a.m. every day, her first job was to clean the breakfast room. After that, she began to do a series of jobs such as welcoming guests, ordering food, serving food, cleaning up tableware and mopping the floor. "Standing to welcome guests is the most tiring, the posture has to be upright, eight or nine hours a day down, the soles of the feet and sore and swollen, even lazy to walk." Song Na said, "but persistence is victory, now has adapted."
Battle-like busyness
"Hello, welcome, please order." At 11:30 a.m., there were more and more customers in the store, and Song Na and her colleagues began to meet the "battle". After ordering for customers, Song Na will send the list to the front desk, they continue to stand in place waiting for service. Not long after, the food delivery student will be an iron plate green Spanish mackerel to the table, Song Na looked at the iron plate on the "thunderbolt" splash of hot oil Spanish mackerel green, without the slightest hesitation, reach out and catch the tray, cleanly sent to the table. "Work on the quick eye and hand, are practiced." she said proudly. She said proudly. 12:00 or so, 20 small tables on the first floor, the second floor of the 8 elegant rooms are full of guests, a dozen colleagues busy, Song Na finished the dishes, found that there are tables of guests after the checkout, immediately went over to clean up the table, plates, bowls held a large pile. 14:00 or so, the guests basically gone, Song Na and colleagues to eat lunch together, tired of the morning, feel the fried cabbage is particularly fragrant.
With the more serious customers around
"I want a little bit of spicy, but can not put chili and pepper", "I want the share of small pickles how will not, learn Shenyang ah you?" ...... encountered this kind of serious customers, Song Na heart is very angry, but also have to deal with the hard skin: "You wait a moment, I talk to the chef", "This really does not ... ... ..." Whether with an earnest attitude or words of humor, Song Na always hang a smile on her face, some customers laughed and no longer difficult for her. If there are still people holding on, Song Na had to go to communicate with the chef, try to meet the customer's requirements, really can not, can only ask the manager for help. "Dealing with customers, let me see all kinds of people, is a little experience for the first time in society." Reporter Knight Zhimin