The first "intelligent unmanned restaurant" in Haidilao officially opened, making the real "unmanned" a reality.

Not only the waiters in the equipotential area disappeared, but also the vegetable washer, the delivery man, the food coordinator and so on all disappeared. It is said that this is the world's first smart hot pot restaurant built by Haidilao in three years.

In Hangzhou, although there are no cases of completely unmanned restaurants, there have been many attempts to "unmanned restaurants".

At the beginning of last year, Wufangzhai opened the first "24-hour unmanned intelligent restaurant" in Wensan Road, Hangzhou, and then copied the "intelligent restaurant" to expressway service area. At the beginning of last year, Hangzhou Blackstone Robot Co., Ltd. officially opened its first intelligent unmanned milk tea experience store in Baolongcheng, Xiasha Economic Development Zone, Hangzhou. Up to now, 7 stores have been opened nationwide, and 2 more will be launched in Hangzhou at the end of this month.

In the eyes of many people in the catering industry, the attempt of Haidilao has indeed brought many surprises to consumers, but for traditional catering, it is actually a risky attempt to be completely unmanned.

wufangzhai unmanned restaurant, unmanned milk tea shop, etc.

wufangzhai smart restaurant, on the first floor of Huaxing Times Square on Wensan Road, looks the same as ordinary restaurants. The most amazing thing is that there are no service personnel in the restaurant except customers.

at 11: 31 yesterday morning, the reporter went to experience. When ordering by mobile phone or self-service ordering machine, the cooking task will be assigned to the chef in the background. After the dishes are cooked, the customer's mobile phone will receive a reminder that the dishes are ready at the counter, and the customer can pick up the meals in the dining cabinet according to the password provided by the mobile phone.

The reporter ordered a small wonton through the ordering machine, and it took less than five minutes to get the meal. At the moment of opening the cupboard, the reporter saw through the other side of the cupboard that several staff members were busy in the background.

Xu Wei, brand director of Wufangzhai, said that after the intelligent transformation, this unmanned restaurant not only reduced the number of seats by half, but also reduced the number of staff by seven. The business situation is good, which not only solves the problem of customer queuing during peak hours, but also saves energy efficiency, and can also market more accurately through big data analysis.

In addition to Wufangzhai unmanned restaurant, in the last year, Blackstone robot milk tea shop also appeared in Hangzhou, and has opened three stores. A few square meters big shop, the only clerk is an intelligent robot, and there is an unmanned milk tea maker. On the display screen outside the store, you can choose any series of drinks, either by touching the screen manually or by voice, and then you can complete the payment with your mobile phone. After the order is completed, the time required for the production process will be displayed on the screen, and a cup of ordinary original milk tea will take about 1.5 minutes.