2. Calculate the passenger flow in each time period, the average time for cashiers to process a single order, what dishes customers usually order and what kind of dishes they order; The length of the waiter's meal and the length of the customer's meal. Then find out the causes of congestion and overcome them one by one.
Maybe the cashier is not skilled enough, or the cashier is understaffed. If this is the reason, increase manpower and train cashiers.
Maybe the ordering process can be improved. Is there a dish name on the keyboard of the cash register, and the cashier will automatically calculate the price as soon as he presses this key? Is it a "set meal ABC" that customers often order together, and the cashier kindly suggests choosing a set meal when customers are hesitant? The set meal can shorten the ordering time as much as possible, which is also well-founded. Although people's eating habits are different, there are always similarities: some people like to eat fried breakfast, while others have a light taste; Some people like breakfast that is convenient to take away, while others are more particular and like to sit and eat slowly. Package pricing can be divided into several parts, which saves the trouble of calculating the total price and changing. Packaging will also increase some potential consumption. Some customers originally only wanted to eat steamed bread, but later they accepted suggestions and asked for packages such as steamed bread, porridge and eggs. But this requires a patient summary.