How to deal with the overlord clause of catering enterprises?
Hello, the overlord clause of catering enterprises in catering consumption is unfair and unreasonable to consumers in providing catering services to consumers. (a) the first is to refuse to pay. When consumers find the overlord clause, they should try to refuse to pay on the spot or question the unknown fee, and negotiate with the merchants to solve it. However, refusal to pay is easy to cause disputes, so we must grasp the scale flexibly to avoid adverse consequences. (2) If negotiation on the spot fails, you can choose to complain to the Consumers Association and the industrial and commercial departments. If you want to complain or sue, you must keep relevant evidence, such as audio and video recordings that can prove that you are forced to consume. According to the provisions of the second and third paragraphs of Article 26 of the Law on the Protection of Consumer Rights and Interests, operators are not allowed to make unfair and unreasonable provisions to consumers, such as excluding or restricting consumers' rights, reducing or exempting operators' responsibilities, and aggravating consumers' responsibilities, by means of format clauses, notices, statements, store notices, etc. , shall not use format terms and technical means to force transactions. Format terms, notices, statements, shop notices, etc. If it contains the contents listed in the preceding paragraph, its contents are invalid.