green management emphasizes the coordinated development between man and nature and between people. As a brand-new management concept, it is becoming a new challenge for hotel management and the fundamental way for hotels to achieve sustainable development goals.
deepen the concept of green management. This is a new management that pays attention to the ecological environment and focuses on the pursuit of economic and environmental benefits optimization. Only when the ideas and concepts of green management are established in the minds of every manager and employee can they take various green management actions on their own initiative. First of all, hotels should take the concept of sustainable development as the guiding ideology of management; Secondly, hotels should take circular economy as their management concept. Circular economy is an economy that changes the traditional simple flow linear growth economy of "resources-products-pollutants" relying on resource consumption into the feedback flow of "resources-products-renewable resources-renewable products" relying on ecological resources in the whole process of resource input, hotel production, product consumption and its abandonment.
improve the green production form. From the aspects of production design, energy and raw material selection, equipment maintenance and management, we can achieve the most rationalization of natural resources and energy utilization, maximize economic benefits, and minimize the harm to people and the environment. We should save resources as much as possible and improve the utilization rate of resources. Emphasis should be placed on ecological construction and environmental protection in the whole process of production and service provision. Properly handle the relationship between economy, resources and environment, rely on advanced science and technology represented by information technology, provide strong technical support for reducing resource consumption and environmental pollution in economic development, and avoid taking the old road of "pollution first, then treatment".
provide hotel green services. While providing green products, hotels should also vigorously promote green services. On the one hand, they should actively promote green products, such as recommending green food and drinks to guests in catering services, making ordering economical, reasonable in nutrition and not wasting resources, and actively providing packaging services for guests after meals; On the other hand, actively carry out green consulting service activities, vigorously advocate consumption patterns and healthy and civilized lifestyles that are conducive to saving resources and protecting the environment, and encourage consumers to consciously save energy and water and do a good job in garbage sorting and recycling.
building a green hotel culture. With the development of traditional hotel culture and the enhancement of people's awareness of environmental protection and health, green culture is a kind of hotel culture that adapts to the sustainable development of hotels. With its profound connotation of social responsibility and cohesion, it has become an important guarantee for mobilizing employees to actively participate in saving resources, improving environmental practices, establishing a green management image of hotels and realizing ecological goals. Building hotel green culture and establishing ecological values is the premise for hotels to actively implement green management independently. Hotel green culture should not only be reflected in all aspects of green management, but also react to all aspects of green management with its inherent cultural power. To realize the green culture of the hotel, it is necessary to balance the interests of the hotel and the employees, so that the interests of the hotel and the satisfaction of customers can be consistent. Hotels should constantly publicize the concept of green management and ecological values to employees, encourage employees' environmental protection behavior, and increase investment in green management, thus forming a green culture of hotels. To take the road of ecological development and cultivate green culture, we must rely on persistent publicity, education and other activities to instill it, so that the green culture of the hotel can penetrate into all activities of the hotel and become a powerful driving force to promote the sustainable development of the hotel.
develop hotel green products. The guest room is the main body of the hotel and the main product provided by the hotel to the guests. This requires that the environmental behavior involved in the hotel from the initial design to the final provision of products must meet the environmental protection requirements. For example, the floor materials of guest rooms, bedding, Fang Chen articles in guest rooms, etc. must be made of ecological, green and pollution-free materials. In addition, the restaurant of the hotel should also provide and promote green food, and these green foods should meet the following conditions: the origin of products or raw materials must meet the eco-environmental quality standards of green products, the products must meet the physical quality and hygiene standards of green products, and the packaging, storage and transportation of products must meet the packaging and storage standards of green foods.
carry out hotel green marketing. Hotels should regard their guests as partners in green management, publicize the hotel's environmental protection plans and creativity, and create a green consumption fashion; Through the hotel's green education, we can cultivate consumers' awareness of environmental protection, improve consumption quality and reduce consumption quantity, and realize the established economic benefits and environmental goals. Hotels should consciously adopt green marketing technology to carry out marketing activities, such as opening green stores, replacing green packaging, and making profits, so as to further realize the goal of green management of hotels.