floor and face workflow reference materials floor manager workflow time work and content regular work standard random work standard 11: 11-11: 31 manager's meal time 11: 45-11: 11 Supervise employees to resume table work after meals and regular meeting before class. Pre-meal regular meeting system 11: 11-11: 31 Supervise the regional managers to take up their posts and prepare for the opening of the market according to the ordering. Ready for the peak period, Floor System, Employee Manual, Attendance of managers, Monthly Shift Table and Attendance System 11: 31-11: 51 Spot check the sanitary conditions of each area, check whether employees such as gfd are qualified, communicate with employees 11: 51-14: 11 Supervise each department to complete reception work according to quality and quantity; 2) Handle special complaints randomly. Control of special events 4) Handling special problems 5) Attending the VIP reception building's facial service standard and following up the background music, lighting, etc., and whether the hardware and equipment are perfect and in place at noon from 14: 11 to 16: 11 1 1) Handling special complaints 2) Cost control of the supervisor's local area. Such as: turn off the lights, etc. 3) Whether the supervisor closes the market according to the standard 4) Check the duty situation in each area and supervise their mental outlook to communicate with employees 16: 11-16: 31. Manage the communication with all departments during the meal time to keep smooth 16: 35-17: 11. Supervise the business situation and open the regular meeting of the business floor to emphasize important issues such as VIP and other regular meeting system. Attend the small regular meeting of the local area from 17: 11 to 17: 11. I talked about the regular meeting system of repeated problems. 17: 11-17: 31: Spot check the local sanitation and check whether the management personnel are in place. 17: 31-17: 45: Repeated follow-up 11: 45-14: 11: Floor service standard 21: 45-Closing the market and opening the manager's regular meeting, and check whether the closing work is completed according to the standard and cost control closing standard, follow up the important reception the next day and insist on a daily visit.