1, consumption should pay attention to retain evidence materials, such as invoices, consumption lists, receipts, swipe card records, bank remittance records, online transactions, such as screenshots of successful payment page;

2, complaints, you need to provide the facts of violations of the law by the reported person and the relevant evidence;

3, the consumer can call 110 or 12315 report;

4, the industry and commerce department will be in accordance with the relevant laws and regulations on the catering restaurant to be punished.

Legal basis: "Chinese people*** and the State Consumer Protection Law" Article 15

Consumers enjoy the right to goods and services and the protection of consumer rights and interests of the right to supervise the work.

Consumers have the right to report and sue for infringement of the rights and interests of consumers and for illegal dereliction of duty on the part of state organs and their staff in the work of protecting the rights and interests of consumers, as well as the right to make criticisms and suggestions on the work of protecting the rights and interests of consumers.

Fraudulent consumer behavior how to identify

1, the operator to provide goods or services by means of exaggerating or concealing the number of goods or services provided, quality, performance, and other information of material interest to consumers mislead consumers;

2, the operator's behavior is misleading consumers, to determine whether the operator's behavior is misleading consumers should be based on the General consumer's cognitive level and ability to recognize shall prevail;

3, whether the operator has the subjective aspects of the implementation of fraudulent behavior, the sale of goods or the provision of services infringing on the exclusive right to use other people's registered trademarks.